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Show map DoubleTree by Hilton Metropolitan New York City

Customers who viewed DoubleTree by Hilton Metropolitan New York City also viewed:

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Score from 937 reviews Very good 8.1/10

Newest reviews for DoubleTree by Hilton Metropolitan New York City

  • Carlo
      United Arab Emirates
    September 16, 2014

    Location

    No free water. Room is so small.

    4.6

  • Tiffany
      United States of America
    September 16, 2014

    I like that the staff person who checked me in this time was great.

    I didn't like that the lights went out, the tv, and the phone shut down. Which is weird because if it was a power outage or a switch, why would the phone ,malfunction. I waited for them to rectify the issue, and they offered me nothing in return.

    9.6

  • Raja
      United Kingdom
    September 12, 2014

    good location, clean rooms, decent bar, room service, wifi/internet and office facilities (handy when you need to take print outs of your presentations or boarding pass)

    telephone bills, no coffee making facilities, noisy air-condition, expensive food and drinks for a 3 star.

    6.3

  • Asmae
      Morocco
    September 11, 2014

    The location and the free wifi

    The room is so dark, bathroom sooo small and not very welcoming at the reception.

    5.4

  • Derick
      Canada
    September 9, 2014

    The hotel was clean and the cleaning staff did a great job and polite!

    Confusing parking service. Poor communication between the hotel and parking staff. We were not received well as staffs were just talking behind counter while we waited in line without a greeting

    6.3

  • Stella
      United States of America
    September 9, 2014

    Location was great

    It was too expensive

    7.1

  • Natasha
      United Kingdom
    September 9, 2014

    Free wifi clean helpful staff Good location- right near the subway or walking distance from certain attractions.

    9.2

  • Anonymous
      Canada
    September 8, 2014

    How friendly and polite everyone was, made the experience a lot better.

    10

  • Joseph
      United States of America
    September 5, 2014

    Location nice rooms great staff. Right next to metro stop

    Thin non-sound proofed walls/ doors. Could hear people talking in the next room

    9.2

  • Xin
      United States of America
    September 5, 2014

    The location The comfort level

    Price

    7.5

  • David
      United States of America
    September 4, 2014

    Love the chocolate, walnut cookies!!

    7.9

  • Brian
      United States of America
    September 4, 2014

    Location

    Hair on my towels and sink

    8.3

  • Kurt
      United States of America
    September 4, 2014

    Staff

    Shower drained slow and small room

    7.1

  • Kristine
      United States of America
    August 30, 2014

    room was quiet. bed was comfortable. Bar was fun!

    so busy when you get out on Lexington Ave but that's NYC!

    8.8

  • Anonymous
      Oman
    August 28, 2014

    +clean +new

    -very small. -slow elevators.

    7.5

  • Anonymous
      United States of America
    August 26, 2014

    It was peaceful and perfect!

    10

  • Melissa
      United States of America
    August 22, 2014

    I really liked the location of this hotel and it was recently renovated in 2012. It looked nice and modern and had a convenient parking garage. Since we stayed at the hotel, we weren't charged for parking.

    The wifi wasn't included which was somewhat depressing. It's a bit annoying to have to pay additional per day for wifi when you are only going to use it a little bit.

    10

  • James
      United Kingdom
    August 20, 2014

    Clean and close to the subway.

    Booked two rooms. Same dates, same price paid. Occupants of one room offered free in room wifi and were given an access code. Occupants of 2nd room told free wifi was only available in the lobby

    7.1

  • Da
      France
    August 20, 2014

    Situation near the subway

    Bad isolation fonic between Rooms

    7.5

  • Anonymous
      United States of America
    August 20, 2014

    well located, clean, comfortable bed, quiet location

    need a more comfortable chair with good light for reading

    9.2

  • Anonymous
      United States of America
    August 20, 2014

    Good location comfortable bed clean room friendly & helpful staff Big TV Safe in room close to most main attractions/walking distance.

    noisy thin walls hallway & room carpet needed updateing. Door cracks all around whole door light showed through all night. Ordered breakfast from the childrens menu (no age limit) from room service they gave me all adult order so payed for each individual food item instead of being included with the child breakfast.Shocked when I got the bill.!!!!!!!!!!

    8.3

  • Deronte
      United States of America
    August 19, 2014

    Everything

    10

  • Michael
      United States of America
    August 19, 2014

    Warm cookies at the front desk. Helpful and professional curbside baggage assistance. Big comfy bed and nice toiletries in the bathroom.

    Staff lost track of my booking.com reservation and they were not too creative about figuring the situation out, which meant more work for me. No pool, sauna or jacuzzi. Typical for a NY hotel, but I like those perks when I'm paying more for a room.

    8.3

  • Sandeep
      India
    August 19, 2014

    Location Property Clean Comfort

    Room view No water bottles in room... u need this

    7.9

  • Martha
      Mexico
    August 18, 2014

    clean, comfortable, very nicely decorated

    no free wi-fi in the room

    8.8

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