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DoubleTree by Hilton Metropolitan New York City
569 Lexington Avenue, Midtown East, New York City, NY 10022 – Show map
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The most recent booking for this hotel was made on Aug 29 at 3:58 PM from the United States.
6 Reasons to Choose DoubleTree by Hilton Metropolitan New York City
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664 verified reviews
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DoubleTree by Hilton Metropolitan New York City's staff speak: Filipino, Spanish, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 43 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
Filipino, Spanish, English
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! All children under 17 years stay free of charge when using existing beds.
One additional older child or adult is charged USD 20 per person per night when using existing beds.
One older child or adult is charged USD 50 per night in an extra bed.
Free! One child under 4 years stays free of charge when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
DoubleTree by Hilton Metropolitan New York City accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 664 reviews
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-very small. -slow elevators.
It was peaceful and perfect!
Clean and close to the subway.
Booked two rooms. Same dates, same price paid. Occupants of one room offered free in room wifi and were given an access code. Occupants of 2nd room told free wifi was only available in the lobby
Situation near the subway
Bad isolation fonic between Rooms
well located, clean, comfortable bed, quiet location
need a more comfortable chair with good light for reading
Good location comfortable bed clean room friendly & helpful staff Big TV Safe in room close to most main attractions/walking distance.
noisy thin walls hallway & room carpet needed updateing. Door cracks all around whole door light showed through all night. Ordered breakfast from the childrens menu (no age limit) from room service they gave me all adult order so payed for each individual food item instead of being included with the child breakfast.Shocked when I got the bill.!!!!!!!!!!
Location Property Clean Comfort
Room view No water bottles in room... u need this
clean, comfortable, very nicely decorated
no free wi-fi in the room
Careline very nice and deal with your request promptly! I would stay again! ;)
Great location, and for the money you really couldn't ask for anything better
I had a great stay at a great price, room was a great size, bed was comfortable, place was very clean and modern. Can't wait to stay again
Fees for luggage storage, fees for Wi-Fi
The concierge department was very disappointing compared to the rest of the hotel. There was a 'miscommunication' regarding tickets.
Location. Renovated bedrooms.
No wifi in the bedrooms. Personal in the reception were not very friendly.
Location, comfort, cleanliness and solid Wi-Fi. The welcome cookies provided a nice touch of customer service. Its location beside a drug store and cafe was also very helpful.
The room was much too cold and there was no thermostat to adjust the temperature/air-conditioning. There was also no fridge in the room -- we bought chocolates and the room was so cold that we ended up storing the chocolates on top of the air conditioner.
The bed. The shop. Adjacent metro.
The cost. The bathroom - poor layout, small, not reflective of the brand.
The bell staff & concierges were really great!
Desk clerk who gave us initial key did NOT HAVE OUR RESERVATION (booking.com) on file, and I had to go print out an email confirmation at the business center. This is really poor... if you are willing to use discount services, the reservations should show up on your roster. Very poor. She was no great shakes, either. Also, a young male attempted to engage my 17 year old daughter in conversation in the lobby (right in front of the desk), along with several other guests who were just sitting there momentarily. Perhaps security should keep a better watch on who is lurking about the lobby!!!! I chided myself later for not reporting this, but I am reporting it now. All in all, we had a great time in NYC! Loved those warmed up cookies... but fattening! : )
Wi fi to expances
Value for money Location amazing Staff extremely friendly Comfortable and clean rooms
I think in this day and age having to pay for Wi Fi just annoys me.
Good location, good rooms (not too small and the bathroom was big), WiFi worked well, most of the staff was friendly and professional.
There were blood spots in the room and on the bathroom door. Not positive experience. I suppose it was only about our room. Anyway, they could clean it up in advance.
Location Bell men's service was efficient
Female staff ordered us impolitely like children to go and wait in the middle rather than in front of her when no one else was in front of us.
Comp umbrella & cookie
Packed elevator small bar lounge with hi low seating & make u search for your room keys to get to elevator ( this isn't the trump)
No Wi Fi in the room
Poor wifi, Doors in the room did not close properly (darkness, noise),
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