Doubletree Metropolitan Hotel

今回はリーゾナブルな料金で宿泊することができましたが、通常はもっと高い設定になっています。今回の料金- 程度で泊まれるよう今後も魅力ある提案をお願いします。

安いためか、少し臭いにおいがした。ヒルトンオーナーズメンバー（シルバーだが）に対して少しサービス面の- 配慮はできないのか？

全体的に満足出来るホテルでした。エレベータも待つこともなかったしバスルームも十分でした。朝食は当ホテ- ル未利用で分かりませんが近辺に多くの店が朝早くから開店しており問題無し。地下鉄のアクセスは最高。

休憩時間だったスタッフだったのかガムを噛みながら廊下ですれ違い、そのときも挨拶無し且つ同エレベータに- 乗った時も本人が先にさっさと出て行き知らん振り・・・・ちょっとビックリでした。

The Location

No

The location was great, the staff were kind and helpful, the room small but wonderful, and the beds were very comfortable and luxurious

Staff very helpfull & location is brill it was great

I know it's picky but carpet in room 1106 needs changing badly but it was a great stay so thank you to them for that.

Very poor maintenance of the room

The staff is very helpful and courteous. Location is great.

Had a problem with billing as to what was quoted from booking.com and what we were charged

I appreciated the friendliness of the staff and their willingness to assist with any questions, requests.

It was in a good location for all the sights. The room was a good size and we had everything we needed.

staff were friendly,concierge gave good recommendations generally but did not know that they had a special arrangement with a 'limo' taxi firm to get back to the airport - he said that the yellow cabs ( on the meter) were the ones to use.

we were upgraded to a king room, from a queen room, but even this was tiny.room needed decorating and bathroom needed to be re furbed really.the bed was the best we have ever slept in,really comfortable and sheets were changed every other day.

Most things were efficient.

Breakfast service was a little slow on my first morning.

The location: subway is nearby at the corner of the street. Receptionist/ concierge, doormen were friendly and polite, also helpful. The second entrance at the other street to enter the elevators quickly besides de main entrance.

We missed a microwave in the room. One receptionist in the evening was not polite: she aswered & hung up so quickly without trying to offer a solution/ advice for her question. When we asked to call the shuttle service for our trip to JFK, we got a wrong bus to pick us up. We had to pay the driver money for this service. He told us that the number we had on our receipt from NY airport service got linked to super shuttle somehow....we had no time to find this out. But maybe it is possible for the hotel to be alert on this, if other customers have their trip booked by this shutlle service.

bed, size of the room, location in the city, fees for storing luggage upon checking out