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128 West 29th Street, Chelsea, New York City, NY 10001, United States of America – Show map
|King Suite - Non-Smoking|
|Queen Room with Roll in Shower - Non-Smoking|
|King Room with View - Non-Smoking|
|King Room - Non-Smoking|
|Double Room with Two Double Beds - Non-Smoking|
|Double Room with Two Double Beds with View|
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143 verified reviews
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DoubleTree by Hilton - Chelsea's staff speaks: English
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Food & Drink
Bar, Restaurant With Dining Menu, Special Diet Meals (upon request)
WiFi is available in the hotel rooms and costs USD 9.99 per 24 hours.
Wired internet is available in all areas and costs USD 9.99 per hour.
WiFi is available in public areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
Room Service, Vending Machine (drinks), 24-Hour Front Desk, Express Check-in/Check-out, Ticket Service, ATM on site, Concierge Service, Dry Cleaning, Daily Housekeeping, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
One additional older child or adult is charged USD 20 per person per night when using existing beds.
Any additional older children or adults are charged USD 40 per person per night when using existing beds.
Extra beds are not available.
Cribs are not available.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 4.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 143 reviews
Value for money
Show reviews from:
This historic Midtown Manhattan hotel is a 2-minute walk from Madison Square Garden and across from Penn Station.
Score from 2913 reviews Good
This Manhattan hotel is within 10-minute walk of Central Park and is within a 5-minute walk of the shows on Broadway. The property features a rooftop pool and rooms with free Wi-Fi.
Score from 1342 reviews Good
In downtown Manhattan and just a 5-minute walk from Times Square, this modern hotel features a rooftop bar and restaurant overlooking the city. Penn Station is a 10-minute walk away.
Score from 2847 reviews Very good
In the Theater District and within a 3-minute walk of Times Square, this hotel features a fitness center and a concierge service. Rockefeller Center is a short walk away.
Score from 3014 reviews Good
Very clean, great location close to main NYC tourist attractions and lots of subway lines. Although you want to be in an area amongst nice bars and restaurants further downtown would be preferable. Staff were helpful and responsive, especially the bellboys. Value for money in Midtown NYC.
Very good location, easy to find, close to paddington station.
location free internet bed
Wild privacy/check in policy: the hotel was NOT full. We had made two separate room reservations. One of us is Hilton Honor Diamond level... In spite of that we could not check in into one room since a flight was delayed and the person's name on the reservation was still in the air. We had two people sharing that room. Had to make a confcall and needed the room. We had to wait till 9pm to check into a prepaid company booked room! We showed them business cards and credit card under which the reservation was made and paid. No luck. Worst case scenario: we were lying to them they would have sold one more room. The manager never showed up to talk to us. We will never stay at this hotel again.
The convenience of the location and the ease of checking in and out.
The staff was very nice, and the overall stay was comfortable and relaxing
The Hotel has all the amenities one would wish for. Front desk staff were excellent. The location is perfect for first time visitors. One exceptional staff was Les in the Restaurant who went out her way to ensure my small niggle was sorted in a most pleasing and unexpected manner..
Staff were super friendly even at 1am when I arrived. Also very helpful the next day, holding bags and sorting a cab.
The Location was excellent, close to Times Square
No views of the city from my hotel room
Very nice hotel. The bed was comfortable and the room size was about average for this level of hotel. very clean and well located
The room smelled like stale cigarettes. It took 20 minutes to check in because the one person at the desk spent this much time giving directions to the person in front of me. They charged me a different rate than my booking confirmation (it was corrected). Not a 4 star hotel.
When I arrived after a 8 hour flight at 1am, the staff informed me that there was a "water leak" in my room (code for "oops, we overbooked the hotel"), and sent me in a taxi to a holiday Inn express for the night. Even though my stay was for 2 nights, they would not let me stay at the HIX for both nights and made me pack my stuff up and move back to their hotel the second night. All this for a tiny smelly dirty room for an insane rate.
Excellent location. Excellent views. Free wifi in rooms.
the welcome cookie the view of Empire Building from our window
Rooms were clean though small (to be expected given the area). It was very close to MSG (our main reason for visiting NYC) and Penn Station (how we arrived in NYC). Close to start of Highline linear park which is FABULOUS.
A problem with the whole of this part of Manhattan in a hot July - the streets around STANK of rotting rubbish (garbage) etc. Piles of bin bags on the pavement (sidewalk). Not Hilton's fault, just a problem of the area.
The room was clean and the bed was comfortable. Guest services was quick, knowlegeable and even gave me an extra cookie.
Upon check-in, I was informed that the kind of room I had reserved i.e. a room with a view wasn't available. The room I got felt very tight. If you weren't on the bed, you we're about 1 foot from a wall. I had to visit 3 different floors to find a vending machine with snacks and not just soda.
The location to times square.
The hot water went out and the manager's attitude was unacceptable. He lied several times to cover up previous statements and offered a breakfast sandwich in compensation. The problem was only fixed when it was threatened to call hilton headquarters.
A hotel with this size should have more than 2 small elevators. There is no separate service elevator, so cleaning staff, bell boys taking luggage and all guests need to use two small elevators. We ended up walking 4 stairs most of the time - both up and down, as the elevators, when they arrived, were full (going down), or had a long queue going up.
Staff was friendly and helpful.
The carpets in my room had stains on them. The bathroom tiles in the shower were broken. The view was of an abandoned building. It did not reflect my expectation.
$50 per day incidental charge added without explanation, sharing elevator and entry with garbage cans, terrible elevator service.
The people how work in the hotel they r so kind :)
The rate was chaned
Location. Near Penn station and right in the middle of "everything". All within walking distance.
Nothing really disturbing.
We liked the friendly, helpful staff especially Frantz, the bellboy, and the comfortable room. Also the location was excellent.
There was some mold in the bathroom that needed some attention.
Most of the staff great. The room size was good for NY standards.
Was not impressed with the housekeeping staff. Our room was not cleaned.
very close to times square, about 15 mins walk. Lots of nice breakfast places within 10 minutes walking distance. Staff were very helpful and friendly
Staff makes thinks better and your staff were all very helpful and positive.
Just a little mold in the shower.
small closet,no minibar (fridge),
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