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128 West 29th Street, Chelsea, New York City, NY 10001, United States of America – Show map
|King Room with View|
|Double Room with Two Double Beds with View|
|Double Room with Two Double Beds|
|Queen Room with Roll in Shower|
|Double Room with Two Double Beds|
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227 verified reviews
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DoubleTree by Hilton - Chelsea's staff speaks: English
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Food & Drink
Bar, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in the hotel rooms and costs USD 9.99 per 24 hours.
Wired internet is available in all areas and costs USD 9.99 per hour.
WiFi is available in public areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
Room Service, Vending Machine (drinks), 24-Hour Front Desk, Express Check-in/Check-out, Ticket Service, ATM on site, Concierge Service, Dry Cleaning, Daily Housekeeping, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 4:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
One additional older child or adult is charged USD 20 per person per night when using existing beds.
Any additional older children or adults are charged USD 40 per person per night when using existing beds.
Extra beds are not available.
Cribs are not available.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 4.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 226 reviews
Value for money
Show reviews from:
This modern Manhattan hotel is a 10-minute walk from the Empire State Building. It has a 24-hour gym. Guest rooms include a 32-inch flat-screen cable TV and an MP3 connection.
Score from 557 reviews Good
In downtown Manhattan and just a 5-minute walk from Times Square, this modern hotel features a rooftop bar and restaurant overlooking the city. Penn Station is a 10-minute walk away.
Score from 2969 reviews Very good
This stylish Manhattan hotel is located in the Theater District and is 3 blocks from Times Square. It offers a 24-hour gourmet pantry and rooms with a 32-inch flat-screen TV.
Score from 2062 reviews Very good
Located close to Rockefeller Center, this Manhattan hotel has free Wi-Fi and rooms equipped with a kitchenette and cable TV. The 49th Street subway station is 1 block away.
Score from 2144 reviews Very good
Convenient location Average value for moeny
Rooms are small and service is sometimes slow. No major problem though
Very convenient location. Room is clean and comfortable. Good value for money.
The location was okay
Terrible staff for an expensive stay, Lousy air conditioning unit in room Staff and house keeping staff always had attitudes. Comfort of room was not up to par
Loved the service from the staff and the cookies were to die for!
Rooms were small but still had everything we needed.
The staff were extremely helpful and always gave us free cookies!
Location, next to 3 subway stations; Excelent pillows and bed, big room, wifi decent
friendly staff, great location, good breakfast
The location was great, staff was friendly and helpful, and the free breakfast was amazing!
Well situated to walk to Times Square and for Metro's
Immediate attention from the staff.
Overall clean room, but could be a little more thorough.
Staff were polite and went above and beyond expectations to help us out. The engineer Lincoln even tried to fix my broken hair straighteners for me! Our room was ready early which was convenient for us, was spotless and housekeeping were consistent every day. Staff were very helpful in suggesting places to eat, giving directions and with all other queries. Within walking distance of Times Square and Penn Station. Hotel was spotless, comfortable and had everything we needed - also very secure, required to show your room card before entry later at night. Would definitely stay here again.
Very helpful great view of Empire State at night Great breakfast
Very slow elevators during rush hour.
The location of the hotel was fantastic! Right in the centre of all the NYC action. Just a short walk to Madison Square Garden, the empire state building and times square. Free WiFi in the entire hotel! After we made a complaint over the housekeeping, the hotel offered us a complimentary breakfast and gave us a discount when we checked out.
The housekeeping was horrible. The rooms weren't cleaned properly or they didn't clean it and we had to request to clean it at the desk. The roomrates are pretty high, but we had a 58 % discount via booking.com.
bed is good, big and comfortable. the rest is too small
walking space too tiny, 29th street is drity and any blacks around, stuff is not friendly. Hotel lobby is extremely small, looks like 2-3 stars.
friendly staff, clean and comfortable rooms, Free wifi
Lift was painfully slow when it wasn't out of order
Slow crowded elevators
Room can be a little small
Great location, comfy bed and decent shower.
Other than location the rest of the experience was pretty poor. The rooms are tiny (first visit to NYC so this may be standard!), very dated decor, poor staff service (they were all very grumpy!) and the lift is a nightmare, always waiting for ages! Didn't eat/drink in the restaurant so can't comment there. Definitely expensive for what it is.
Location, staff and room.
Staff was indifferent . As though I didn't belong . Still charge for wi fi - few places do No refrigerator .
Comfort, and staff in the adjoining restaurant took care of us with hot water, and salt to help my ailing daughter. They were great. Parking with discount across the street. GREAT!. The room was in the back, which kept us away from street traffic noise.
Room pretty small. Neighbors were pretty loud fairly early in the morning, disturbing sleep.
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