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37 Northeast Loop 410 (at McCullough), San Antonio, TX 78216, United States of America – Show map
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281 properties in San Antonio
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115 verified reviews
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DoubleTree by Hilton San Antonio Airport's staff speaks: Spanish, English
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Outdoor Pool, Terrace
Fitness Center, Hot Tub
Food & Drink
Wired internet is available in all areas and charges apply.
Free public parking is available on site (reservation is not needed).
Room Service, Shuttle Service (free), Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
3:00 PM - 11:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One older child or adult is charged USD 10 per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 115 reviews
Value for money
Show reviews from:
A free hot breakfast and rooms with free wireless internet are available at this San Antonio hotel. It is just 5 miles from San Antonio Zoo and the River Walk entertainment district.
Score from 76 reviews Wonderful
This hotel is just one mile from San Antonio International Airport and offers airport shuttle service. The hotel features a continental breakfast and free Wi-Fi.
Score from 121 reviews Very good
The Crowne Plaza Hotel provides a free shuttle service to and from San Antonio International Airport and within a 3-mile radius, which includes includes shopping at North Star Mall and dining at area...
Score from 179 reviews Good
Only moments from San Antonio International Airport and providing free airport shuttle service, this hotel features complimentary covered parking and a heated pool.
Score from 46 reviews Excellent
So expensive for me
I loved the cookies haha
The room I booked online looked nothing like the one I was assigned. For the money I paid I just thought I was getting the room I saw
The fact that a roach was what my 4 yr old found in the bathroom when she woke up and my husband said he already killed it once.... also the breakfast we had to pay for was nasty so my 4 yr old had to go to cheer compition with no breakfast except toast and and pole juice! Also we made calls to Houston and they wanted to charge us 10$ for the call so the girls could use the phone to call there grandma! It's only a 3 hr drive from there to me that was not rite!
The hot tub. The fact after we complained the room service and the phone call were not charged! But the only response was "sorry about that"
The staff went above and beyond to make my stay comfortable.
No complimentary wifi in room for kid games and movies.
Location and the cookies!!
The absence of the shuttle for an unknown reason on my arrival day. The uncorrect behaviour of some workers of the front desk
didnt stay longer
the breakfast the staff the dinning real plates not paper lol enjoyed my stay
The shower did not have "hot" water the 2 days we were there. The water was luke warm at best. The bathroom sink had hotter water than the shower.
The hotel was good value for the money. The bar was nice.
EVERYTHING!! THE FAMILY OF EMPLOYEES ARE WELL ORGANZED AND FRIENDLY. PLEASE, IF U WANT TO MAKE IT BETTER..... DONT CHANGE A THING!!! ABSOLUTE PERFECTION !!
A/C never would cool down but it was pretty late when we went to bed and I didn't want to change rooms, I was exhausted.
Overall, mostly everything was great.
Staff - from front desk to housekeeping was exemplary - friendly and helpful. Rooms are very quiet, spacious and comfortable.
Heater was not working, and it was VERY cold. They brought us some sheets, and somehow warmed us up. General manager credited our account for the night being free. We did not ask for it. We will certainly stay there again.
Location, room size, elegant facilities.
no free breakfast
Convenient shuttle (it's a comfortable minivan) and courteous driver Cookies at the front desk
rooms in annex too far from elevators and ice machine
good location near airport and major shopping as well as being full service hotel with bar and restaurant , all with nice ambience
I didn't have a microwave or a small refrigerator for any left overs or any small treats to give to the little one. I really thought every room has these items.
I like the size of the room, it was so roomy and I had a sitting area where we can sit and watch tv or eat.
The lack of a working ice machine on all 3 floors. BUT no one reported it until I mentioned it so the desk personnel never knew. Getting room service for ice was no problem. I stated that I will have 3 guest in my room and only two wash cloths were available in the room. No Decaf coffee packets were in the room as a choice .
They were very friendly and did not act like it bothered them to take care of us. When asked for anything, it was taken care of quickly and friendly as well as other request The "Welcome" treat was unexpected but what a great idea!
No refrigerator in room; pricey and limited room service
The room didn't have a mini fridge or microwave
The location was great.
Staff was very friendly, the room was clean, we loved the pool area. Great location.
My husband and I stayed for a three day weekend and were very pleased. The first night we arrived our room seemed to be a little warm; I called the front desk and maintenance was at our door in less than 5 minutes to fix the problem. The second night the hotels broiler went out, we called the front desk and we had hot water in 30 less than minutes. We were very satisfied with the quickness of the repairs and the friendliness of the staff, we will stay at this hotel again for future trips! The pool area is great and the on-site restaurant was very good with great servers!!!
thin walls could hear in the next room(s)
staff was excellent!
It is a very busy place and they don't seem to have enough staff, however when you managed to get them they were very helpful and very nice! It is a nice hotel but short of Front desk staff, when I checked in at 5Pm I still had ti wait for my room, apparently because of lots of late check-outs - really … anyway the Shuttle drivers are awesome especially Nathan …. San Antonio is such a magical place and if you stay there you must go to 'Pappadeux' across the road! It is the best food …. hope you get to experience it!!
The beds and pillows were very comfortable. The location is a big plus!
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