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37 Northeast Loop 410 (at McCullough), San Antonio, TX 78216, United States of America – Show map
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77 verified reviews
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DoubleTree by Hilton San Antonio Airport's staff speaks: Spanish, English
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Outdoor Pool, Terrace
Fitness Center, Hot Tub
Food & Drink
Wired internet is available in all areas and charges apply.
WiFi is available in public areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Shuttle Service (free), Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
3:00 PM - 11:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One older child or adult is charged USD 10 per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 77 reviews
Value for money
Show reviews from:
This Inn is less than a 5-minute drive from the San Antonio International Airport. Fully non-smoking guest rooms have free Wi-Fi, and the hotel provides airport shuttle services upon request.
Score from 152 reviews Good
This hotel is located 2.5 miles from San Antonio International Airport. The hotel offers free airport shuttle service, free Wi-Fi, indoor swimming pool and bistro-style restaurant.
Score from 164 reviews Excellent
This San Antonio, Texas hotel offers on-site dining at the Ventana's Bistro. The San Antonio River Walk is within walking distance of the hotel.
Score from 104 reviews Good
This hotel is just outside of San Antonio International Airport. The hotel has an indoor swimming pool with hot tub, a daily hot breakfast and free Wi-Fi.
Score from 79 reviews Excellent
I like the size of the room, it was so roomy and I had a sitting area where we can sit and watch tv or eat.
I didn't have a microwave or a small refrigerator for any left overs or any small treats to give to the little one. I really thought every room has these items.
They were very friendly and did not act like it bothered them to take care of us. When asked for anything, it was taken care of quickly and friendly as well as other request The "Welcome" treat was unexpected but what a great idea!
The lack of a working ice machine on all 3 floors. BUT no one reported it until I mentioned it so the desk personnel never knew. Getting room service for ice was no problem. I stated that I will have 3 guest in my room and only two wash cloths were available in the room. No Decaf coffee packets were in the room as a choice .
No refrigerator in room; pricey and limited room service
The location was great.
The room didn't have a mini fridge or microwave
Staff was very friendly, the room was clean, we loved the pool area. Great location.
My husband and I stayed for a three day weekend and were very pleased. The first night we arrived our room seemed to be a little warm; I called the front desk and maintenance was at our door in less than 5 minutes to fix the problem. The second night the hotels broiler went out, we called the front desk and we had hot water in 30 less than minutes. We were very satisfied with the quickness of the repairs and the friendliness of the staff, we will stay at this hotel again for future trips! The pool area is great and the on-site restaurant was very good with great servers!!!
staff was excellent!
thin walls could hear in the next room(s)
It is a very busy place and they don't seem to have enough staff, however when you managed to get them they were very helpful and very nice! It is a nice hotel but short of Front desk staff, when I checked in at 5Pm I still had ti wait for my room, apparently because of lots of late check-outs - really … anyway the Shuttle drivers are awesome especially Nathan …. San Antonio is such a magical place and if you stay there you must go to 'Pappadeux' across the road! It is the best food …. hope you get to experience it!!
The beds and pillows were very comfortable. The location is a big plus!
the hotel wasn't anything like the viewing of pictures. It was hot! Very unclean and poor service (rude)... I will never stay again and sure wouldn't recommend anyone else. We also had to wait 3 hours after our check in time to receive our room.
The beds were soooooo comfy! The hotel staff was extremely nice and accommodating, I would definitely stay here again♡
I wish the Jacuzzi would have been hotter as well as our room having a microwave or a fridge to keep stuff in. Little things but nothing that would hinder me staying at this hotel.
rooms were very nice. facility is pretty
parking gets full
Staff was very helpful. We arrived to the hotel very early and they managed to give us a room before the scheduled time.
Excellent shuttle service that takes you anywhere in two miles. Very helpful if you travel on your own.
Ordered a child bed. Would have it in the room, upon return. The bed never made it into the room. This is bad service. We had to leave the hotel.
Everything was great from the moment we stepped into the hotel. Staff was wonderful and the room was Great!!! Best sleep I had in years! Our trip was great and the hotel made it even better.I will recommend this hotel to everyone and if I return to San Antonio, I will be staying here at the Double Tree By the Hilton..Awesome first time experience. THANK YOU!
No negative, all was Great!
The room was clean, cozy, and we loved the pool area!
location to many services and easy to access freeway.
ceiling leak in bathroom from shower a floor above. no concierge
Beds were comfortable.
The room had a bad odor, the bathroom floor was dirty. Housekeeping knocked on our door at 9 am and our check out time was not until 11 am. Not a nice wake up call!!
Not many dinner options
Close to airport, highway, best shopping in San Antonio. Reception staff was excellent.
Didn't pick up our room service menu from door for early breakfast. Water tasted funny - old pipes maybe?
Front desk, excellent
Restuarant at opening not set-up and severely under staffed. Did not get coffee until meal almost complete. There was one wait staff between 6 and 6:15 - serving, at register and finding items forgotten on buffet. She literally ran from request to request, with a smile. IT WAS NOT HER FAULT, RATHER STAFFING MANAGER. I actually left a 25% tip!
The cookies were wonderful!
We had to wait past 6:30 PM for one of our rooms. We had two.We checked in at noon,and it was a very long wait!
Where to begin? The room was very musty and the shower had mold in it. The air was so staunch that it kept me awake caughing. Second, the bed covering wasn't replaced from the previous guest. I know this because I found one dirty sock under the covers and a second underneath the pillow. The floors were stained and the water pressure was low. This is not the service I would come to expect from double tree but I will not be staying here again.
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