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Customers who viewed DoubleTree by Hilton San Antonio Airport also viewed:

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Comfort Suites Stone Oak

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Newest reviews for DoubleTree by Hilton San Antonio Airport

  • Fern
      United States of America
    August 24, 2014

    staff was excellent!

    thin walls could hear in the next room(s)


  • Corina
      United States of America
    August 17, 2014

    The beds and pillows were very comfortable. The location is a big plus!


  • Reba
      United States of America
    August 15, 2014


    the hotel wasn't anything like the viewing of pictures. It was hot! Very unclean and poor service (rude)... I will never stay again and sure wouldn't recommend anyone else. We also had to wait 3 hours after our check in time to receive our room.


  • Nicole
      United States of America
    August 5, 2014

    The beds were soooooo comfy! The hotel staff was extremely nice and accommodating, I would definitely stay here again♡

    I wish the Jacuzzi would have been hotter as well as our room having a microwave or a fridge to keep stuff in. Little things but nothing that would hinder me staying at this hotel.


  • Alfredo
      United States of America
    August 4, 2014

    rooms were very nice. facility is pretty

    parking gets full


  • Antonio
    July 22, 2014

    Staff was very helpful. We arrived to the hotel very early and they managed to give us a room before the scheduled time.


  • Anonymous
      United States of America
    July 21, 2014

    Excellent shuttle service that takes you anywhere in two miles. Very helpful if you travel on your own.


  • Glenda
      United States of America
    June 17, 2014

    Very clean

    Ordered a child bed. Would have it in the room, upon return. The bed never made it into the room. This is bad service. We had to leave the hotel.


  • Richard
      United States of America
    May 28, 2014

    Everything was great from the moment we stepped into the hotel. Staff was wonderful and the room was Great!!! Best sleep I had in years! Our trip was great and the hotel made it even better.I will recommend this hotel to everyone and if I return to San Antonio, I will be staying here at the Double Tree By the Hilton..Awesome first time experience. THANK YOU!

    No negative, all was Great!


  • Ricardo
      United States of America
    May 25, 2014

    The room was clean, cozy, and we loved the pool area!


  • Joaquin
      United States of America
    May 7, 2014

    location to many services and easy to access freeway.

    ceiling leak in bathroom from shower a floor above. no concierge


  • Anonymous
      United States of America
    April 18, 2014

    Beds were comfortable.

    The room had a bad odor, the bathroom floor was dirty. Housekeeping knocked on our door at 9 am and our check out time was not until 11 am. Not a nice wake up call!!


  • Jessica
      United States of America
    April 8, 2014

    Not many dinner options


  • David
      United States of America
    March 24, 2014

    Close to airport, highway, best shopping in San Antonio. Reception staff was excellent.

    Didn't pick up our room service menu from door for early breakfast. Water tasted funny - old pipes maybe?


  • Mike
      United States of America
    March 13, 2014

    Front desk, excellent

    Restuarant at opening not set-up and severely under staffed. Did not get coffee until meal almost complete. There was one wait staff between 6 and 6:15 - serving, at register and finding items forgotten on buffet. She literally ran from request to request, with a smile. IT WAS NOT HER FAULT, RATHER STAFFING MANAGER. I actually left a 25% tip!


  • Mary
      United States of America
    January 3, 2014

    The cookies were wonderful!

    We had to wait past 6:30 PM for one of our rooms. We had two.We checked in at noon,and it was a very long wait!


  • Peter
    December 6, 2013

    Where to begin? The room was very musty and the shower had mold in it. The air was so staunch that it kept me awake caughing. Second, the bed covering wasn't replaced from the previous guest. I know this because I found one dirty sock under the covers and a second underneath the pillow. The floors were stained and the water pressure was low. This is not the service I would come to expect from double tree but I will not be staying here again.


  • Bernadine
      United States of America
    November 12, 2013

    The rooms was not like the pictures. My request was not taking care of. Had to change rooms 3 times. First room had moldy walls. Second room door would not open and third room was supposed to be an upgrade really. Wow don't think so, they could have kept that up grade. I'm really surprised that the Hilton name is apart of that hotel.


  • Silvester
      United States of America
    July 23, 2013

    The villa feel of the hotel

    The smell of mildew


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