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Most recent booking for this hotel was 11 minutes ago

Score from 4020 reviews Good 7.5/10

Newest reviews for Dream Downtown

  • Linda
      United States of America
    August 21, 2014

    Everything pool room service

    Cost

    9.6

  • Suzan
      Netherlands
    August 18, 2014

    The beds The bathroom No noise from street Poolview Pool Interior Breakfast place

    Noise of the doors in bedroom ( no stopper) Too loud music in pool and lobby Soft shower Small rooms ( as in whe of ny)

    7.9

  • Anonymous
      United States of America
    August 16, 2014

    Really spacious room with gorgeous view, and quiet - 10th floor. Nice bathroom too! Staff very nice.

    Pool -lots of "reserved"chaises but no one sitting in them for quite some time...would be good to have times and/or time limits for those reservations.

    8.8

  • Anonymous
      United States of America
    August 14, 2014

    Location

    7.5

  • Anonymous
      Australia
    August 13, 2014

    Proximity to restaurants etc

    noise levels to high and bed uncomfortable and needs replacing.

    6.3

  • Jadine
      United Kingdom
    August 12, 2014

    All of the staff where extremely nice and helpful, the hotel it self is amazing and we had an amazing view of the city and the empire state building we had a fantastic stay and would definitely return...thank you :)

    only problem the pool had too much chemicals in it

    9.2

  • Masego
      South Africa
    August 9, 2014

    The facilities are fantastic

    The option not to avoid the noise

    9.2

  • Dov
      Israel
    August 8, 2014

    Location, design, comfort

    Noting

    8.8

  • Pauline
      United Kingdom
    August 8, 2014

    In the middle of Manhattan so walking distance to most things but also very close to subway. Despite being a party hotel - 3 nightclubs - we had no issues with noise etc. Facilities and service great.

    Only downside is that children werent aloud in pool during afternoon and guests were not allowed to access roof top bar which was part of our reason for booking ie the view

    8.8

  • Ian
      United Kingdom
    August 6, 2014

    Bars,pool,food,beds

    Price of drinks,poor wi-fi

    9.6

  • Adrian
      Canada
    August 5, 2014

    The staff was horrible. They were rude and their primary concern was not to take care of the guests

    5.4

  • Bruno
      Belgium
    August 4, 2014

    Excellent location. Very friendly and helpful staff. Swimming pool !

    Noise from arriving/departing guests during night and early morning (Doors are not sound-proof and make a lot of noise when closing). Rooftop bar : expensive wine served in plastic glasses; "bits and bites" extremely expensive for tiny portions.

    9.6

  • Andy
      Australia
    August 2, 2014

    staff were excellent and made my wife and I very welcome and comfortable The design of the hotel was also fantastic. A very modern hotel aimed at the younger generation but also meets the requirements of older guests. We would definitely come back to stay and would have no hesitation in recommending

    Leaving

    9.2

  • Angela
      Australia
    August 1, 2014

    The staff where fantastic and very helpful. Most comfortable beds I have ever slept in. Beautiful rooms, very nicely furnished

    Booked this hotel due to the fantastic looking pool only to find out that children are not allowed to swim in the pool after 12 midday! This is not highlighted anywhere on the booking.com website booking page and could only be found after a drilled down search on one of the web pages. Also very noisy night club - although staff did move us promptly. Recommend the restriction on swimming for children be made more prominent on website

    8.8

  • Gijs
      Netherlands
    July 31, 2014

    Location

    Overprized, too much noise 24/7, arrogant staff, small rooms, design goes over useability

    5.4

  • Peter
      Denmark
    July 31, 2014

    The layout and facilitets

    Arrogant staff

    6.3

  • Robert
      United States of America
    July 29, 2014

    Nothing but location to like

    The pool is a joke, the rooms are a joke, more like shoe boxes, the staff are snooty. Billing terrible, they charged my credit card three times!

    3.8

  • Jeanette
      United States of America
    July 29, 2014

    The front desk staff was amazingly helpful. Very impressed with the attention given and the willingness to go above and beyond. The room was exceptional.

    When storing our luggage when we got there before check-in, we were told that the luggage would be placed in the room when available. We were notified our room was ready, but when we got to the room, no luggage. When checking where it was, we were told that it had been placed in another room. It took almost two hours to move our luggage between rooms and we even received a phone call asking to describe it. Apparently, our luggage had somehow gotten lost. Unacceptable. The pool was ridiculous...even as a guest, we weren't able to even put a toe in because it was so crowded. Why even have one?

    9

  • Mathew
      United Kingdom
    July 29, 2014

    All hotel rooms are too close to nightclub and can hear music till 3am. Very poor hotel service and got the feeling its was all too much a problem! There are an incredible amount of great hotels in NY, so DONT STAY HERE unless you want to stay in a very poor hotel. Very, very expensive when you receive poor service from start to finish.

    4.6

  • Anonymous
      United States of America
    July 29, 2014

    Fabulous decor, great amenities

    We were on the 10th floor and could hear the nightclub in our room until at least 2am, maybe later. It even made the bed vibrate. Would probably have gone to the club but were traveling with our two year old.

    7.9

  • Julian
      United States of America
    July 27, 2014

    I liked the location, the ambience, the fun staff, the pool and the decor of the hotel. Also, I liked how I had a problem with the room and the staff handled it successfully.

    10

  • Anonymous
      Canada
    July 27, 2014

    Location

    Poor sound insulation It is mainly a nightclub Staff more concerned about nightclub customers than hotel customers Only two elevators for thirteen or so floors

    6.3

  • Alison
      Australia
    July 25, 2014

    Friendly, helpful staff Design of the hotel and rooms - both exterior & interior Ultra cool ambience Due to length of stay, they gave us free WiFi

    No Free coffee/tea service provided within the room. A 2 day wait when requesting a kettle and tea cups. Inability to store anything in the fridge. Having to pay $150 for return of shoes left in the closet. They only use FedEx No menu on the cost of minibar. Could not plug your ipod into the system unless you had an auxillary cable

    9.2

  • Jan
      Switzerland
    July 24, 2014

    Excellent and friendly staff, who will always do anything to make your stay a dream! Great, modern and clean rooms with comfy beds, excellent infrastructure and the best showers ever

    10

  • Anonymous
      United States of America
    July 22, 2014

    Very loud at night...large crowd for nightclub made it difficult to get back into the hotel ...Dj in the lobby of hotel

    9.2

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