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355 West 16th Street, Chelsea, New York City, NY 10011 – Show map
Excellent location – rated 9.1/10! (score from 350 reviews)
Rated by guests after their stay at Dream Downtown.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this hotel was made on Aug 27 at 2:48 AM from Georgia.
6 Reasons to Choose Dream Downtown
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350 verified reviews
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Dream Downtown's staff speak: Spanish, English
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Outdoor Pool (all year), Terrace, Sun Deck
Fitness Center, Massage, Bicycle Rental, Nightclub/DJ
Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu
WiFi is available in all areas and costs USD 12.95 per 24 hours.
Wired internet is available in all areas and costs USD 12.95 per 24 hours.
Private parking is available at a location nearby (reservation is not needed) and costs USD 55 per day.
Room Service, 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Shops (on site), Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Up to two older children or adults are charged USD 75 per person per night when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Dream Downtown accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and a credit card upon check-in. Special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Please note, if the name on the reservation does not match the name on the credit card or if the credit card holder is not present at check-in, then guests must provide a credit card authorization form at least 1 day prior to the date of arrival.
Guests under 16 years old are not allowed at the pool after 12 pm.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 350 reviews
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Everything pool room service
The beds The bathroom No noise from street Poolview Pool Interior Breakfast place
Noise of the doors in bedroom ( no stopper) Too loud music in pool and lobby Soft shower Small rooms ( as in whe of ny)
Really spacious room with gorgeous view, and quiet - 10th floor. Nice bathroom too! Staff very nice.
Pool -lots of "reserved"chaises but no one sitting in them for quite some time...would be good to have times and/or time limits for those reservations.
Proximity to restaurants etc
noise levels to high and bed uncomfortable and needs replacing.
All of the staff where extremely nice and helpful, the hotel it self is amazing and we had an amazing view of the city and the empire state building we had a fantastic stay and would definitely return...thank you :)
only problem the pool had too much chemicals in it
The facilities are fantastic
The option not to avoid the noise
Location, design, comfort
In the middle of Manhattan so walking distance to most things but also very close to subway. Despite being a party hotel - 3 nightclubs - we had no issues with noise etc. Facilities and service great.
Only downside is that children werent aloud in pool during afternoon and guests were not allowed to access roof top bar which was part of our reason for booking ie the view
Price of drinks,poor wi-fi
The staff was horrible. They were rude and their primary concern was not to take care of the guests
Excellent location. Very friendly and helpful staff. Swimming pool !
Noise from arriving/departing guests during night and early morning (Doors are not sound-proof and make a lot of noise when closing). Rooftop bar : expensive wine served in plastic glasses; "bits and bites" extremely expensive for tiny portions.
staff were excellent and made my wife and I very welcome and comfortable The design of the hotel was also fantastic. A very modern hotel aimed at the younger generation but also meets the requirements of older guests. We would definitely come back to stay and would have no hesitation in recommending
The staff where fantastic and very helpful. Most comfortable beds I have ever slept in. Beautiful rooms, very nicely furnished
Booked this hotel due to the fantastic looking pool only to find out that children are not allowed to swim in the pool after 12 midday! This is not highlighted anywhere on the booking.com website booking page and could only be found after a drilled down search on one of the web pages. Also very noisy night club - although staff did move us promptly. Recommend the restriction on swimming for children be made more prominent on website
Overprized, too much noise 24/7, arrogant staff, small rooms, design goes over useability
The layout and facilitets
Nothing but location to like
The pool is a joke, the rooms are a joke, more like shoe boxes, the staff are snooty. Billing terrible, they charged my credit card three times!
The front desk staff was amazingly helpful. Very impressed with the attention given and the willingness to go above and beyond. The room was exceptional.
When storing our luggage when we got there before check-in, we were told that the luggage would be placed in the room when available. We were notified our room was ready, but when we got to the room, no luggage. When checking where it was, we were told that it had been placed in another room. It took almost two hours to move our luggage between rooms and we even received a phone call asking to describe it. Apparently, our luggage had somehow gotten lost. Unacceptable. The pool was ridiculous...even as a guest, we weren't able to even put a toe in because it was so crowded. Why even have one?
All hotel rooms are too close to nightclub and can hear music till 3am. Very poor hotel service and got the feeling its was all too much a problem! There are an incredible amount of great hotels in NY, so DONT STAY HERE unless you want to stay in a very poor hotel. Very, very expensive when you receive poor service from start to finish.
Fabulous decor, great amenities
We were on the 10th floor and could hear the nightclub in our room until at least 2am, maybe later. It even made the bed vibrate. Would probably have gone to the club but were traveling with our two year old.
I liked the location, the ambience, the fun staff, the pool and the decor of the hotel. Also, I liked how I had a problem with the room and the staff handled it successfully.
Poor sound insulation It is mainly a nightclub Staff more concerned about nightclub customers than hotel customers Only two elevators for thirteen or so floors
Friendly, helpful staff Design of the hotel and rooms - both exterior & interior Ultra cool ambience Due to length of stay, they gave us free WiFi
No Free coffee/tea service provided within the room. A 2 day wait when requesting a kettle and tea cups. Inability to store anything in the fridge. Having to pay $150 for return of shoes left in the closet. They only use FedEx No menu on the cost of minibar. Could not plug your ipod into the system unless you had an auxillary cable
Excellent and friendly staff, who will always do anything to make your stay a dream! Great, modern and clean rooms with comfy beds, excellent infrastructure and the best showers ever
Very loud at night...large crowd for nightclub made it difficult to get back into the hotel ...Dj in the lobby of hotel
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