Dream  

全般に良かったです。地下鉄の駅がホテルを出たすぐ横でしたのでとても動きやすいです。

朝4時まで、上階のバーの騒音が鳴り響き、とても寝られる環境ではありません。

Location is excellent and design is innovative. Staff was helpful and very kind at check in

There was a mistake in the reservation (originally for two nights, but set at one only), and staff was kind to find us a solution. However we were assigned a large suite that was supposed to come with a king size bed and a third bed, that turned to be a simple sofa. The cost paid for this unsuitable accommodation was exorbitant and more than tripled the initial fare. We ended up paying more than one thousand dollars for two nights sleeping on a real bed and a real sofa, with no breakfast provided. When the issue was raised we got a discount of 40 dollars on the basic tariff (not on the upfront payment for the upscaling from a double real bed room into the one bed and one sofa solution, which stayed at 450 usd). I will take all my efforts to share the information among the diplomats (to which I belong) and colleagues from the un family, in order to avoid similar pain to my colleagues. This is definitely a hotel which must be avoided: probably the worst cost:benefit solution for anyone travelling to nyc.

The staff were very helpful and professional. The room was comfortable and the bathroom was an adequate size. The location of the hotel is excellent. It's very close to all of the big venues.

The design of the hotel is nice and ambiance is designed to seem like a dream. However, I could have done without the large picture of women and their breasts that faced me every time I stepped off of the elevator on the 4th floor. That might be a man's dream, but it certainly isn't mine. In your effort to produce the dream effect, the hotel is too dark. You need to turn up the lights a little so you are able to actually see while walking around the hall to your room

The hotel was very clean. The location was amazing.

The "dream theme" felt very tacky, although the blue lights helped us find the hotel at night. The rooms were so small that two people had a hard time moving at the same time. Only one chair so only other option was to sit on the bed. Also, on Friday and Saturday night, Ava, the roof top lounge, was cordoned off and patrolled by numerous, very intense/serious bouncers who were "choosing" who to admit and who not to admit. Very strange. Lots of very drunk women who appeared to be "working girls", if you catch my drift. Even though we were told that hotel patrons could be admitted to the lounge, it was not inviting to do so. Definately entertaining to watch the process though. One bouncer was monitoring the elevator and very curtly asking if we had been seen at their gate. Not much friendlier when we showed our hotel key.

Friendly staff

Smelly corridors Small rooms (unacceptable) No business facilities No coffee in room

Rooms too small

Location

Small rooms, expensive services, small common areas, price/value bad

Great Hotel in perfect central location for Times Square, Central park etc. Very stylish and comfortable.

No tea/coffee making facilities in room, small gripe only.

The bed was really comfortable. I loved having a flat-screen tv in front of the bed. Staff were friendly. It was a relaxing stay.

Location was excellent for a touristic visit to nyc. THe staff was accomodating but only after we asked.

The first room we got had a very loud ac. We were trasfered to another room that was so small that we could hardly move in it. The next day we got an appropriate room in size but short on comfortable divices in the bathroom. They sould not have offered the small room. I also think the price for the room was too high.

Hotel was in a convenient location. Hotel front desk was very friendly and helpful. Hotel has nice size umbrellas to loan to guests....important in New York City. Online reviews mentioned selecting a room in the middle level floors and on the back side to avoid traffic noise. We followed these suggestions and had a nice quiet stay.

Our room was on the small side, but it was not a problem.

We really liked the location. The bed was very comfortable.

Water pressure in the shower could have been better and the water temp a little hotter.