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Drury Plaza Hotel San Antonio Riverwalk
105 South St Mary`s Street, San Antonio, TX 78205 – Show map
Excellent location – rated 9.4/10! (score from 465 reviews)
Rated by guests after their stay at Drury Plaza Hotel San Antonio Riverwalk.
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this hotel was made on Aug 30 at 9:44 PM from the United States.
6 Reasons to Choose Drury Plaza Hotel San Antonio Riverwalk
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465 verified reviews
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Drury Plaza Hotel San Antonio Riverwalk's staff speak: Spanish, English
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Outdoor Pool (all year)
Fitness Center, Hot Tub, Indoor Pool (all year)
Private parking is available on site (reservation is not needed) and costs USD 21 per day.
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 18 years stay free of charge when using existing beds.
One older child or adult is charged USD 10 per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Drury Plaza Hotel San Antonio Riverwalk accepts these cards and reserves the right to pre-authorize your card prior to arrival.
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You must show a valid photo ID and a credit card upon check-in. Special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Rooms with pets will be charged a daily cleaning fee of $10 per room plus tax. Service animals are welcome free of charge. Limit two pets per room.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 465 reviews
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Loved our room! Staff was friendly and the Valet attendants were the best, knowledgeable and friendly.
We had to take 2 sets of elevators to get to our room in a newer wing and the clerk at the desk did not tell us that, because she did not know. This was so inconvenient and annoying.
Central location. Swimming pool. Parking not free, but convenient considering city centre location.
Not too fond of valet parking system. Waiting time upon departure. Long lines at breakfast buffet.
Food,cleanness, customer service, location and value for money.
location, breakfast and brunch, clean room.
having to pay parking for each day, long waiting to get an elevator. it appeared that not ALL elevators were in use during my stay.
close to downtown and the riverwalk
would have like a change in menu and your outside patio lack umbrella from the blazing Sun
Very good food the staff was very helpful and the room was great
The elevators did not seem to work properly we waited a long time to get on and they were always over crowded
The Drury is convienlent located at River Walk marker 0.0 making it easy access. A bank building converted into a Hotel retaining all it's early 1900's Architectural elements really classy. They don't build them like this anymore.
Breakfast and indoor pool I liked the most
The staff during breakfast was slow to clean off tables and 3 times I had to wipe my own table and move the dishes to another dirty table .
Amazing place to stay! Staff, facilities, and location all great.
That there is a Drury Inn and Suites so close to the Drury Plaza.
I would suggest an adult pool and kid pool or kids out after certain hour and leave open for adults later.
ease of walking distance to sight seeing
parking is too expensive
Large and comfotable rooms
More staff needed at the kitchen area
Great customer service, very clean, very relaxing. Definitely will be returning for another stay.
The hotel is amazing! Beautiful architechture! The breakfast and 5:30 kickback are fabulous! A parking valet......comfortable beds.....2 pools....nice workout room. Our kids loved it! Worth the money! Right by the riverwalk...couldn't ask for more.
Location, room, staff, on site parking "free" afternoon snacks/drinks, breakfast buffet. You feel right at home.
Elevators a little packed.
We had a king balcony suite and it was beautiful! Right on the Riverwalk and across from the cathedral. Dinner wasn't all that but it is free and everyone gets 3 free alcoholic drinks! Also has breakfast buffet. Wish our stay was longer to do it all!
Valet parking. Takes a while to get your vehicle. Also, our room smelled very clean and was absolutely lovely, but the hallways smelled like mildew.
Location directly accessing the River Walk and many nearby restaurants. The staff were very friendly and obliging. It was very hot and the air con was excellent in every part of the hotel.
My room, at the end of the corridor was nicely appointed but it was dingy. I had to have the lights on whenever I was in the room. Dark brown carpeting did not help at all.
The snacks and drinks. The wi-fi free. The staff went above and beyond. The cleaning staff got somebody to go across the street to get us a Diet Dr.Pepper & Diet Coke. Thank you. Had to stay another night and was able to book it without any problems.
Everything was great. No Complaints!
The hot breakfast was excellent. I was expecting just muffins and a banana! The view of San Fernando Cathedral was amazing especially during the light show.
Cost for parking was a bit extreme.
The reception desk are the old gold teller windows. The art deco lobby is exceptional. When I was finally given a room, a few hours later, and after it had been cleaned (barely), I loved it. I settled into that room like it was home. If I could move that room to another location I would have.
Where do I start of what I didn't like. Firstly, its obvious they have a frequent turnover of staff. They are young and inexperienced. They made several mistakes with my room, only to be moved to another room that was too big for me. Breakfast was always a challenge. The fruit, particularly the pineapple had gone bad. When taking advantage of the kickback 5.30 food, it was mayhem, with people storming to grab food and tables. It was overwhelming. But my decision to write this feedback was based at the end of my check out. I explained to reception that I would be taking the bus to Houston to meet a friend, and would like them call me a cab. I waited 20 minutes. When none came I inquired about the delay. The girl at reception said, "It's only 3 blocks, why don't you walk?" And then she walked away. I had several bags of luggage so I made my way towards the valet, who tried to flag down a cab for me. They were unsuccessful. I gave up. Not one meter away from the hotel a cab stopped. The cab driver explained his suspicions to the hotel had failed in securing a cab for me but its speculation so I won't share. All I can say is this. This hotel needs better management, better trained staff, a lecture on what is considered clean, and a lesson on how to work with international guest. So, on this basis, I couldn't with a clear conscious recommend this hotel to any friend let alone any Brit.
The food and drink in the evening was a great bonus. Breakfast was fab. Didn't mind the walk to our room as we were in the newer tower. The king 1 bedroom room was huge!
Not really what I would call a river view room we could just see a corner of the waterway which nothing happened on. Weren't in our room much so didn't matter to us at all
The 23 floor pool me and the guest I referred enjoyed the rooftop.. The room I had on my reservation was better than expected... Loved it
The fact that your website had the option to check in early and the hotel didn't honor it.. Me and all the guest I referred to the website left early to get to hotel and end up having to wait 4 hours for a room aned had to look for parking and find somewhere to change because we had reservations somewhere to eat..
Even though the Hotel was booked up for the time we were there, there was never a crowed feeling to the place. Breakfast and staff were great.
The king bed we had was like a water bed, any movement and the whole bed moved.
I love the Drury....
We have had a larger room before in the main hotel area.... last two times we stayed in San Fernando Towers and then this time we were in a small slightly dingy room in the main hotel part on the 11th floor. Will request the San Fernando Tower next time... better accomadations and same $$$
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