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Newest reviews for Brookwood Inn of Durham

  • Judy
      United Kingdom
    August 24, 2014

    Free shuttle to Duke, free wifi, free home baked cookies

    Unlovely building overlooking a parking garage, not the best way to get a feel for the town on our first visit to Durham

    6.3

  • Dawn
      United States of America
    August 24, 2014

    We have stayed at the Brookwood many times and have been so impressed with the staff in the past. This time, however, we were shocked to find the staff short and inattentive. Even the woman cleaning our room gave us attitude. We have never had this experience and I am trying to chalk it up to just a busy weekend :(

    7.1

  • Anonymous
      Brazil
    August 24, 2014

    Good price The free shuttle was awesome

    8.8

  • Staci
      United States of America
    August 21, 2014

    The location was perfect. We were moving my son into Duke University and we couldn't have asked for a better location.

    The wi-fi was not very good. You were only able to get service in one part of the room and that was even hit or miss

    9.2

  • Chesley
      United States of America
    August 21, 2014

    Location

    Bedfing

    8.8

  • Anonymous
      United States of America
    August 21, 2014

    bathroom remodeled and clean; I was on the 5th floor bedding was good

    some front desk staff were grumpy Wi-Fi was absolutely awful

    7.1

  • Rasheedah
      United States of America
    August 21, 2014

    Staff - all were very helpful and professional. Went the extra mile to be helpful and responsive.

    No limitations noted

    8.8

  • Breda
      Ireland
    August 17, 2014

    The complimentary coffee was great

    10

  • Anonymous
      United States of America
    August 16, 2014

    Very convenient to duke university hospital & va medical center.

    8.3

  • Shan
      United States of America
    August 10, 2014

    Very nice and friendly staff, the free shuttle service within 3 miles is a plus.

    Breakfast is overpriced.

    7.9

  • Hisae
      Japan
    August 10, 2014

    The room was quiet and large.

    The hotel staff was very unfriendly, and looked so bothered by my late check-in time.

    5.8

  • Anonymous
      United States of America
    August 9, 2014

    The desk clerk's where extremely nice when checking in.

    We had to share the elevators with the staff that was transporting shelving. the following day had to share the elevators with the staff constant complaining to each other. not a pleasant way to start your day.

    6.7

  • Anonymous
      United States of America
    August 8, 2014

    Good location for Duke patients/visitors, clean room, good staff. Ethernet connection available in room.

    Wi-fi did not work properly in our room. Very low signal strength resulted in frequent connection drops. If you need Wi-fi for multiple devices, you may want to consider another hotel. Wi-fi is considered a "complimentary service"...so don't expect anything to be done if the Wi-fi connection in your room is slow or weak.

    7.9

  • 洁霜
      China
    July 22, 2014

    It's quite far from the campus

    7.9

  • Betty
      Australia
    July 22, 2014

    The staff was very friendly and helpful, The shuttle bus service was excellent

    Wifi was not so good, it was very slow speed

    8.8

  • Anne
      United States of America
    July 14, 2014

    I requested a quiet room and I definitely got it. Thank you! Very clean and comfortable. Would recommend.

    A little pricey compared to other hotels in area. I assume it's due to hospital convenience.

    7.1

  • Rex
      United States of America
    July 9, 2014

    nice and clean bathroom was great

    9.2

  • Otis
      United States of America
    July 2, 2014

    The staff was most solicitous and helpful. The free shuttle to and from your destination with a very informative driver.

    10

  • Anonymous
      United States of America
    June 30, 2014

    location & price was right

    breakfast would have been nice if included

    8.3

  • Linda
      United States of America
    June 26, 2014

    The room was very clean and comfortable. Everything was in good working order. The beds were comfortable. The room was quiet. The cafe downstairs serves a great breakfast. We use the convenient shuttle service to and from our appointments. The drivers are very nice. Check in and check out is quick. This is a wonderful place to stay.

    10

  • Anonymous
      Thailand
    June 26, 2014

    Everything

    The bill

    9.6

  • Maren
      United States of America
    June 25, 2014

    Breakfast was expensive

    7.5

  • Carolyn
      United States of America
    June 24, 2014

    Location, location, location!

    Cleaning staff seem to look for ways to skimp on service.

    8.8

  • Dean
      United States of America
    June 23, 2014

    Very convenient to hospital. Good value.

    8.3

  • Violeta
      United Kingdom
    June 23, 2014

    They had a shuttle bus service with very kind drivers. Really convinient.

    10

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