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7862 West Irlo Bronson Memorial Highway Suite 209(Office Only), Celebration, Orlando, FL 34747, United States of America – Show map
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137 verified reviews
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DWS Vacation Villas - Kissimmee's staff speaks: Portuguese, Spanish, English
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Outdoor Pool (all year), Grounds
Pool Table, Game Room
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Grocery Deliveries, Shuttle Service (surcharge), Express Check-in/Check-out, Ticket Service, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry
Non-smoking Rooms, Family Rooms, Air Conditioning
Portuguese, Spanish, English
From 4:00 PM
Until 10:00 AM
Children and Extra Beds
All children are welcome.
All children or adults stay free of charge when using existing beds.
One child under 2 years is charged USD 20 per night in a crib.
One older child or adult is charged USD 20 per night in an extra bed.
The maximum number of cribs in a room is 2.
The maximum number of extra beds in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 137 reviews
Value for money
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WE HAD A POOL
Customer service was bad. I got hung up on after I called to find out where my vacation house was. The house was suppose to have a king, queen and 2 twin beds. I got 2 full and 2 twins instead. Not good for a large family. There were no extra toilet papers, no dish detergent or sponges offered. Bathroom was dirty, scummy with molds. Toilet in master didn't want to flush Stove couldnt even boil water Bed was springy and cheap
My overall experience was great! I traveled to Fla with my sister and cousin, all girls trip. Check in was very easy and convienant, the house was big, clean, and located in a fairly decent area. It was in a gated community which was a plus.
The only issue I truly had was the beds weren't the softest and the having the pool heated wasn't possible for our 4 day stay.
Great location. Great price. Beautiful home. Surprised by the double car garage conversion to HUGE game room and the overall quality of the home. Minor things wrong, but overall - Great. We even added 2 days to our trip.
No control of AC/Heat. Temp drastically changed in the week during our stay, made it uncomfortable with the humid weather. Hot tub needed treating/service.
Location, security and cleanliness.
The AC not good. Creaky floors. Too many rules ex. Having to leave dirty linens and dirty towels by washer machine, even though, I was charged a cleaning fee.
It was a house and the roof didn't leak and it was in a nice neighborhood ....Thats about what was good about the house.
The TV never shut off. Master toilet clogged with 1 piece of TP Thought we were getting 2 kings and got a queen n Full hot tub didn't work Dryer took 3 cycles to dry. 2nd shower didn't drain. we spent $15 on a plunger and drain-o because the plunger broke and the maintenance person didn't fix anything. The garage was too small to park in. The carpets in the master bedroom were NASTY looking and stained. The stove was either too hot or too cold. We thought we were getting a 2 story house but it wasn't. Just not what we were expecting!!!!
We were traveling with a 2 year old baby, and they left a crib and a high feeding chair that worked great on our 5 nights stay. The house is big, excellent for 10 people,with a kitchen fully equiped, a pool and jacuzzy, great value for the money.
Wifi password never worked, hot tub at pool broken, pool green
I booked a 3 bedroom villa and was surprised when we walked in and it had 4 bedrooms. The place was very homey feeling and very comfortable. All the conveniences of home with a full kitchen. All the kids had their own beds and loved having the luxury of a tv in their rooms.
A couple of inconveniences we experienced was no extra toilet paper in the bathrooms - we went and bought some and no extra trash bags. Also there were no paper towels supplied in the kitchen.
Price and locations
Dirty pool and Kitchen facilitéis
The villas are well located and very comfortable for the 6 family members that we were. All the promised services were there.
I never received the confirmation e-mail with the location of the villa, only got the booking confirmation from bookings.com and I arrived to a UPS office that is the registered address in the website. Luckily the UPS employee was very helpful and contacted the rental agency and finally got the address. If I had arrived at night, I would have to sleep in my car!
I liked the fact that we had a private pool. there were no noisy neighbors.
the beds were really uncomfortable. There was no microwave. The pool was dirty. The carpets were really stained. There was a t.v. in one room that didn't work. The shower handle didn't work.
private pool - very clean house - no problems with stay at all
The apartment was big
When I made my reservation via booking.com, I thought it was kissimmee as even the review states only to be taken to davenport and when I asked why, they said we cannot determine where to go. As far as I'm concerned, that is the silliest thing I have ever heard. I could have taken any hotel in kissimmee if I had known that my rights would be taken off me
The house was very spacious, everything was organized,wifi was pretty good rooms were big laundry room was clean and garage had a pool table for us to play. i would rent this home again very nice house!
trash can hadn't been thrown out we had no where to throw are trash away outside,pool was extremely cold kids couldn't use the remote for the a/c was a headache to control house was really hot when we got there, bathroom and kitchen were not cleaned very well
We booked the place for our family vacation to Disney World, house we got was about 10-15 minutes away (depending on the park). Has tons of restaurants nearby and Walmart and Publix if you are looking to cook at the house.
House wasn't in much clean condition, cleaners told us that management failed to let them know of last minute booking (even thouse made appointment over a month in advance). They weren't expecting guest for another two weeks. I recommend contacting the property management prior to your trip to ensure that you have house ready. On the other note, the pump for the pool only runs from 8:30-16:00. Causing algea to grow on the bottom of the pool, it also could be indication that shock wasn't applied properly. My son was disappointed that he couldn't swim in the pool.
Private pool and size
Every day At the parks it was 105 degrees and we came into a hot hot house we could not set the thermostat. It was set at 76. When I complained they said they would reset it to 72 and that never happen. We were miserable at not the bed rooms were around 10 degrees warmer than the middle of the house.
Location and neighborhood is ok, there is near by walmart and publix
Arrived home late after a traveling from long distant at night there was no water in the whole house !!! ,when we contact them they came to fix it the next day but we had to sleep without taking a shower and this was horrible, also bathroom status was bad . they provide us with wrong wifi password and when we contact him they insist that the password is correct and we try to convince them that password later they provide us with the correct password .
All Pool, beds , bathroom everything was wonderful.
The possible to stay more time because my vacation was end....
House and neighborhood is nice
I was able to book this property last minute for the same night only bad thing about that was that I booked after 6pm. Which no where states that the office was closed so therefore I paid for a night that obviously wasn't available. Paula at book it had a hard time letting the DWS know that they had to refund us our money they said no!! I'm waiting to here from book it about our refund. Last night there when we returned from Disney we tried to open the door to the house and couldn't luckily there was and after hours number on by the front door, I called and told then the situation that person then had to call a locksmith we were stranded outside with a 6 month old baby for almost 2hrs. The locksmith replace the lock stating that it was old and with our luck broke on our stay there. I called the office and left a voicemail of the situation. Can you believe no one has called us to apologize!!! First with the booking of a house that wasn't available and taking out money which to me is robbery and then is incident!! You would think as command courtesy they ok would have called us for both issues but they haven't!! Or even give us one extra day since I had already paid for that night that really wasn't available and then being stranding outside. My suggestion would be to call them first BEFORE 6PM and ask them all the question you have before booking!! Nice place far from Disney but comfortable for a baby. I'll be waiting for my refund for that night and maybe a apology??!!
Clean little house, lots of bathrooms. It was a place to sleep at night.
There were 2 swimming pools. We took the kids to the one closest to us. It was always closed. Turns out that only one pool was open, and it was the one further away. Our kids never got to swim. There were no extra garbage bags. We had to use little shopping bags toward the end of our stay. So we had to take our garbage to the dumpster it those little bags the day we left. There was no dish soap or paper towels in kitchen. The master bedroom had a leak in ceiling. We called maintenance, no one ever answered. We dealt with one employee who checked us in, she was efficient but unfriendly.
Upon arriving, I was impressed with the 24 hour security of the location. It was in a gated subdivision. I was expecting 3 bedrooms and 2 bathrooms, but was surprised that the home had 4 bedrooms and 3 bathrooms. It was quite spacious. The private pool and laundry were excellent benefits. It had all the amenities that we needed. JP, the maintenance man, was very polite, and helped us when needed.
I was told that I would be getting a King size bed, 2 queen size, and 2 twins. However, I got 2 queens and 4 twins. I was disappointed at not having a King size bed. As soon as we entered the home, we started hearing a beeping sound that went off every few minutes. We soon realized that the battery in the fire alarm was weak, and it just happened to be in the living room on the vaulted ceiling that would require a ladder to reach. It would be quite annoying trying to sleep with the fire alarm beeping all night/day for a week. I called the emergency # right away and it took about an hour for a call back. JP, the maintenance man, was super busy and didn't arrive until 10pm our first night. However, he was very polite and helpful and changed the battery. It was also terribly hot upon arrival, because the AC had been turned down, and it took quite a while to cool the house back off. It was on a timer. The worst part, however, were the bugs. There was definitely a bug problem in the house. We had ants and roaches crawling on the counters. There were dead bugs in the bath tub as well. My son went to eat his cereal one morning and had ants crawling in it! That was disgusting. We had to put ALL the food in the refrigerator to keep the bugs off. Also, the home was about 30-40 minutes from all the the parks. So we had to pay a toll every time we wanted to go to downtown Orlando, which was about everyday.
Everything. It was nice and will visit again
Very poor WiFi
My kids loved the pool
The blinds weren't to my likening they were broke wouldn't open or close the right way.
That everybody had they on room and that it was not that dirty like everybody was saying on the computer.. We had a wonderful time and we will be calling them again come next year and we didn't even have to go to a time share. So we got to enjoy FLORIDA beaches and theme parks.
The beds comforters was not that clean enough for me. Everything else was okay with us.