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52 East 41st Street, New York City, NY 10017, United States of America – Show map
Excellent location – rated 9.2/10! (score from 449 reviews)
Rated by guests after their stay at Dylan Hotel.
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449 verified reviews
They speak your language
Dylan Hotel's staff speaks: Spanish, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating
3:00 PM - 11:30 PM
10:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged USD 35 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 449 reviews
Value for money
Show reviews from:
32 32 Hotel is in a great central location in New York City, only 320 yards from the Empire State Building and just over 1 mile from Grand Central Train Station.
Score from 279 reviews Very good
Ideally located in Times Square, this Manhattan hotel has a 24-hour front desk. Edison Hotel - Triumph Group is just an 8-minute walk from Rockefeller Center and a 10-minute walk from Bryant Park.
Score from 3 reviews Review score
In the Theater District and within a 3-minute walk of Times Square, this hotel features a fitness center and a concierge service. Rockefeller Center is a short walk away.
Score from 3095 reviews Good
In Manhattan, New York City, this hotel is less than one mile from Times Square and the Broadway Theatre District. It features 2 restaurants, a bar and free Wi-Fi.
Score from 461 reviews Very good
Well trained, friendly and helpful staff. Excellent location.
Slightly tired bathroom that needed some attention.
Our room was gorgeous and clean and the staff was SO nice and friendly - esp. a gentleman named Oat. He was always smiling and they were so accommodating & helpful in every way! I will DEF. stay here again! Location was also perfect! I HIGHLY recommend!
Room was 95 degrees the whole time terrible. Was told for 3 days engineer was working on it. What a joke!!!
Beautiful lobby and entrance to the Benjamin Steakhouse very elegant. Front Desk very friendly and professional.
No AC in the room, on a wet and rainy, humid October evening, being able to control the temperature and humidity in the room would have been more comortable. Opening the windows and curtains for fresh air detracted from the privacy of the room since it faced a high rise office buiding with their curtainless windows. Souvenir Prints we had purchashed went missing from the room on our first night there.
Staffs at Dylan hotel are nice and supportive especially Mr.Oat Wanpen. You can leave your baggages in case you wanna go to Niagara for a few days and come back to stay at Dylan again. Location of hotel is also great : closed to Grand central, Bryan park and Time square.
The price The location The comfort
The level of service and the attitude of the service givers was OK overall, but can be improved. The front desk forgot to book us a taxi for our departure at 4:00AM as we've asked. Wasn't the nicest Final'e
Room temperature was low and it was not suitable for staying.
Had to wait over one hour until we were able to check in!
Desk personnel had poor knowledge of places to eat that were only 2 blocks away. Only had one computer and printer available in lobby in a dark corner making it difficult to read the keyboard. Printer didn't work. Bathroom had cold marble floors, shower had no soap dish, nothing to hold onto and only one little round cake of soap.
Free upgrade to a bigger room
Needs a retouch
the location is quite good where near the central station.
the sound-proof sitation is poor and couldn't get sleep as the neighbour door is quite noisy.
When I checked into my room I noticed a minibar check list that was not replaced with a new one. The minibar was not restocked either. Sloppy cleaning that could have cost me a lot of money had I not noticed it
The location is great. The fitness center is well-equipped.
The room furniture was a little old. The insulation was not good: the noise from outside made it difficult to sleep... The room was small. There was no micro-wave. The price of the room is quite high: you pay the location.
Staff, location, size of hotel, modern room with adequate space.... great price for a wonderful quiet location in NYC. Not every tourist is at the front door of the hotel.
Bathroom sink need counter to place toiletries, make-up, hair brush etc.
The room was quite spacious but dark and very old . The hotel needs to be renovated .
The hotel was expensive and booked a 'suite' as needed 2 separate rooms due to a snorer in the group and booking.com advertised that it did have separate rooms. Turns out the only proper suite they had is the penthouse and that they dont do any 2 room suites. No sleep first night.
Receptionists were rude and unhelpful until the manager came to sort the situation. Not the hotel's fault however it does show up as 2 rooms on booking.com and is very misleading. The hotel did give us a refund and we moved hotels.
Desk staff very helpful
Need better lighting in rooms
It's incredible but...an hotel like this was not able to help me for a shuttle service for the airport. The only option they give to me was: taxi !!!!!
I love smaller hotels and the staff was lovely. I chose 'the Dylan because of the location and price on booking.com. It surpassed my expectations in every way. Furthermore. we were given a free upgrade which of course, is always nice!!!!
The lighting in the room was a bit darker than I prefer. I moved a lamp closer to the full length mirror so I could see to put make up on but the lamp was still not quite bright enough. My daughter was using the mirror in the bathroom.
Needs shelve in bathroom (no place to put toiletries), difficulty using phone after repair was done. Had to ask for soap
Staff were very polite and friendly Room was clean and tidy Excellent location
wifi connnection was poor in the room room was tired and a bit out dated TV channels didn't all work
Great location, comfortable bed.
This is a European hotel which caters to a large European clientele. Rooms smell like smoke, even in "non-smoking " rooms and the staff seems to "look the other way." Staff is polite, but customer service is uneven. Rooms are adequately clean, but hotel rooms definitely need renovating and better maintenance( cracks in floor tile; bathroom caulking that is brown and peeling; grouting needs repair definitely needs better maintenance and TLC. Also, no robe and slippers in room, as advertised, and not put in 2nd day either. Basic toiletries were not replaced (soap, tissues, hair conditioner), dust was left on light fixtures, carpet was not vacuumed adequately. Also, I had to remove a burnt washcloth behind a bathroom light fixture that someone had placed there- could have been a fire hazard!). Don't know how long it was there, but housekeeping did not clean there! Some of the staff is more helpful than others; the male staff was awesome; they were more customer-friendly and more accommodating, than the two female staff members that I dealt with. Both female members were polite, but were not responsive to valid complaints, and were not very customer-friendly. All three of the male staff members, on separate occasions, however, were very polite, accommodating, and very responsive to hotel issues. There are many hotels to choose from in NYC, and I will not stay here again.
location. 200 m of gran station. In front of the hotel point of exclusive bus to all airports USD18.00
bedroom small for 3 persons
Service was great location was excellent.
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