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52 East 41st Street, New York City, NY 10017 – Show map
Excellent location – rated 9.3/10! (score from 420 reviews)
Rated by guests after their stay at Dylan Hotel.
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420 verified reviews
They speak your language
Dylan Hotel's staff speaks: Spanish, English
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Food & Drink
Restaurant, Bar, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and charges apply.
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Heating
3:00 PM - 11:30 PM
10:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 12 years stays free of charge when using existing beds.
One older child or adult is charged USD 35 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 420 reviews
Value for money
Show reviews from:
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In downtown Manhattan and just a 5-minute walk from Times Square, this modern hotel features a rooftop bar and restaurant overlooking the city. Penn Station is a 10-minute walk away.
Score from 2690 reviews Very good
Free upgrade to a bigger room
Needs a retouch
When I checked into my room I noticed a minibar check list that was not replaced with a new one. The minibar was not restocked either. Sloppy cleaning that could have cost me a lot of money had I not noticed it
The location is great. The fitness center is well-equipped.
The room furniture was a little old. The insulation was not good: the noise from outside made it difficult to sleep... The room was small. There was no micro-wave. The price of the room is quite high: you pay the location.
Staff, location, size of hotel, modern room with adequate space.... great price for a wonderful quiet location in NYC. Not every tourist is at the front door of the hotel.
Bathroom sink need counter to place toiletries, make-up, hair brush etc.
The room was quite spacious but dark and very old . The hotel needs to be renovated .
The hotel was expensive and booked a 'suite' as needed 2 separate rooms due to a snorer in the group and booking.com advertised that it did have separate rooms. Turns out the only proper suite they had is the penthouse and that they dont do any 2 room suites. No sleep first night.
Receptionists were rude and unhelpful until the manager came to sort the situation. Not the hotel's fault however it does show up as 2 rooms on booking.com and is very misleading. The hotel did give us a refund and we moved hotels.
Desk staff very helpful
Need better lighting in rooms
It's incredible but...an hotel like this was not able to help me for a shuttle service for the airport. The only option they give to me was: taxi !!!!!
I love smaller hotels and the staff was lovely. I chose 'the Dylan because of the location and price on booking.com. It surpassed my expectations in every way. Furthermore. we were given a free upgrade which of course, is always nice!!!!
The lighting in the room was a bit darker than I prefer. I moved a lamp closer to the full length mirror so I could see to put make up on but the lamp was still not quite bright enough. My daughter was using the mirror in the bathroom.
Needs shelve in bathroom (no place to put toiletries), difficulty using phone after repair was done. Had to ask for soap
Staff were very polite and friendly Room was clean and tidy Excellent location
wifi connnection was poor in the room room was tired and a bit out dated TV channels didn't all work
Great location, comfortable bed.
This is a European hotel which caters to a large European clientele. Rooms smell like smoke, even in "non-smoking " rooms and the staff seems to "look the other way." Staff is polite, but customer service is uneven. Rooms are adequately clean, but hotel rooms definitely need renovating and better maintenance( cracks in floor tile; bathroom caulking that is brown and peeling; grouting needs repair definitely needs better maintenance and TLC. Also, no robe and slippers in room, as advertised, and not put in 2nd day either. Basic toiletries were not replaced (soap, tissues, hair conditioner), dust was left on light fixtures, carpet was not vacuumed adequately. Also, I had to remove a burnt washcloth behind a bathroom light fixture that someone had placed there- could have been a fire hazard!). Don't know how long it was there, but housekeeping did not clean there! Some of the staff is more helpful than others; the male staff was awesome; they were more customer-friendly and more accommodating, than the two female staff members that I dealt with. Both female members were polite, but were not responsive to valid complaints, and were not very customer-friendly. All three of the male staff members, on separate occasions, however, were very polite, accommodating, and very responsive to hotel issues. There are many hotels to choose from in NYC, and I will not stay here again.
location. 200 m of gran station. In front of the hotel point of exclusive bus to all airports USD18.00
bedroom small for 3 persons
Service was great location was excellent.
Bed very uncomfortable
Staff unresponsive, especially the general manager. Nonsmoking room that reaked of cigarette smoke. Requested new room. No response. Housekeeper said room above us was smoking and vents are conected.Needed towels. Contacted desk, waited 30 min.then we tracked down housekeeper. Room not "made up" by 4:00 pm first day. Had to call for housekeeping. Party in next room on last night. Contacted desk at 11:00 pm. Party still getting louder at 11:30. Called again. Desk clerk sent up bellhop (Dylan has no house security). Party still louder. Told desk either change room or get police. Room changed at 1:00 am. Left written message at checkout fo GM to contact us. Still no call. Service is apparently not a priority.
Large rooms, upgrade, good location
TV very staticky Difficult to adjust shower temperature and water pressure
Very nice hotel with a great location. You're near the public library and 3 blocks away from times square.
Everything was good
Wifi connection was not working and no breakfast included. I have filtered only hotels with breakfasts included from booking.com then this hotel listed so I have selected. They said it was a separate option I had to add. I have paid about 65 dollars for three people and we were the only one at the restaurant. I wanted to have a hot water for the instant ball noodle and the front receptionist was not happy to do it but looked at me with a mean face. I won't go there again.
Great location and nice staff. Largest room I have ever had in NYC.
I have nothing negative to say about the Dylan.
- excellent front desk service , reception very friendly and helpful - centralized place for shopping and access through tram
-shower room was splashing water all over as the door does not cover well. - couldn't locate the aircon control in the room so not able to monitor temperature of room
Big room size and friendly staff.
Fast check in, free wifi, clean rooms
Our floor had staff hanging around, apparently using a room. Could hear loud voices in the hallway outside our room in the morning.
Location is good and close to transport
The room on the 14th floor was outdated and the bathroom could use a major refurb. Very small wash basin and no place to hang towels. Beds are not great and sacking in the middle. TV and wifi (slow) signals are substandard.
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