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Eden Roc Inn & Suites
1830 South West Street, Anaheim, CA 92802 – Show map
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129 verified reviews
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Eden Roc Inn & Suites's staff speak: English
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Free! WiFi is available in public areas and is free of charge.
Free! Free public parking is available on site (reservation is needed).
24-Hour Front Desk, Baggage Storage, Business Center, Fax/Photocopying
Non-smoking Rooms, Family Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
3:00 PM - 12:00 AM
9:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to three children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
One older child or adult is charged USD 10 per night in an extra bed.
Cribs are not available.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 3 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Eden Roc Inn & Suites accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in, photo ID and a credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional fees.
Guests must be at least 21 years old to check in. Only one car is allowed per room.
Please note: The hotel pool is currently closed for renovations.
The property will be undergoing renovations from Mon, Jun 23, 2014 until Sat, Feb 28, 2015. During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 129 reviews
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With exception of footsteps coming from the second floor at all hours of the night into early morning, everything was great.
There was no phone service in room, had to use our own cellphone. No parking spaces and had to park on the other side and walk along the streets to get to room. Also if you want ice you have to go to the other side where building is being renovated to get some and walk on the street sidewalks to get there. There is no breeze way connecting one side of building to the next. Continental breakfast is just coffee.
The room was huge and nice and comfortable! Very different inside from the initial impression! Over all a Pleasent Suprise!
The parking lot and outside appearance of the hotel didn't look promising. Also was hard to locate.
Room everiting just new
No Ice in the Icemaker
The staff was very accommodating. We added an extra night stay and we're traveling with a service animal. Because we had to switch rooms there was a 4 hour gap between check out and check in. They let our animal stay in the AC until the other room was ready. Also when we checked out the did the same so we could eat lunch. They went way beyond the call of duty. And the price was excellent.
The construction, but we knew about that.
I loved the wood flooring. the view out our window amazing
The hotel was under construction, and we knew that going nto making the resy, so to make a judgement now would be unfair. So when we go back in April I will resubmit
How close I was to Disneyland. Newly renovated rooms. A lot of space in the family suites. Fridge and microwave
Staff didn't greet me at the front desk when I arrived until about 2-3 minutes of me standing there. There was nobody in the lobby but myself and two staff members that were talking amongst one another about an issue that had just been resolved with another guest. Not very professional if you ask me. Beds, pillows and linens were TERRIBLE, I would've rather brought an air mattress, my own sheets and pillows. I woke up with such bad back/neck pain. No iron/ironing board.
Remodeled rooms were great Close to Disney and restaurants
Breakfast was poor.Coffee,hot chocolate and a muffin (no cereal,toast,fruit,etc) Contractors blocked parking area and not enough parking Pool was closed
The place or room
Newly remodeled rooms
No parking, Poor Customer Service, Dust and Noise due to remodeling, No phone service, No Wi-Fi, I do not recommend.
The staff were fantastic and helpful.
No wifi in rooms but advertised free wifi, one of the rooms was never cleaned and I was there 3 for nights. Towels were limited and we had to wait for the towels to be washed. I wished I had known that this place was under renovation and I would have never booked this place. $149 per night not worth it! Free breakfast but only packed muffins. Coffee was gross.
the bed was comfort
nothing much, everything was pronominal.
The rooms where great!
Everything else was poor!
The room was very nice & clean. It was a great size for our family of 6. The sofa bed was in a seperate room so my kids grandma had her privacy.
We asked for extra towels the first night & no one brought them. We had to get them ourselves in the morning. They also said we were only allowed one car per room when we asked for an extra car pass. We had 3 adults & 3 kids so of course we had more then one vehicle.
The location was great for walking to Disneyland. The room was newly remodeled and very nice. The price was excellent!
A heads-up on the construction would have been nice...it explained why the price was so low but it meant no proper lobby or pool. Carpet would be referred in the room for young children.
People are very friendly place looks super clean
Check out time should be 12 instead of 11 but reather than that every was excellent
Half of the hotel was under construction and the pool was closed off and not accessible. There were no telephones in the rooms, cheap towels, stains on the blankets, and horrible continental breakfast.
very clean, well lit, easy walking distance to Disney and the convention center
towels too small and thin, limited parking,
The newly remodeled rooms are beautiful! The staff was extremely helpful and friendly! It was a great price and it was within 15 minutes walking distance into Disneyland. We will definitely stay here again!
The towels were small and very thin.
It was close to Disneyland
Where do I start! This property was disgusting, it had walls torn out, exposed wiring, the Anaheim health dept. Closed the pool, There was no place to sit in the room except the bed, no breakfast, no coffeemaker, no telephone, no alarm clock, two beds a dresser and tv that's what I paid for. I would have to seriously consider ever doing business with Booking.com again!
The room,good cleaning and great beds.
Pool was close & no wifi or phone.
Under renovations - no phone no wifi but great location
Location, availability, staff was friendly.
The silverfish in the bed, only one chair, no lamps. I don't think the room was ready to rent.
Evrything was great, the renovations are beautiful, the staff was extremely helpful and friendly, it was a fantastic week!
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