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Newest reviews for Eden Roc Inn & Suites

  • Russell
      United States of America
    August 17, 2014

    With exception of footsteps coming from the second floor at all hours of the night into early morning, everything was great.

    7.5

  • Anonymous
      United States of America
    August 11, 2014

    There was no phone service in room, had to use our own cellphone. No parking spaces and had to park on the other side and walk along the streets to get to room. Also if you want ice you have to go to the other side where building is being renovated to get some and walk on the street sidewalks to get there. There is no breeze way connecting one side of building to the next. Continental breakfast is just coffee.

    3.8

  • Eric
      United States of America
    August 10, 2014

    The room was huge and nice and comfortable! Very different inside from the initial impression! Over all a Pleasent Suprise!

    The parking lot and outside appearance of the hotel didn't look promising. Also was hard to locate.

    8.8

  • Chandra
      Canada
    July 31, 2014

    Wifi

    5.4

  • Luis
      Mexico
    July 30, 2014

    Room everiting just new

    No Ice in the Icemaker

    9.2

  • Guillermo
      United States of America
    July 26, 2014

    The staff was very accommodating. We added an extra night stay and we're traveling with a service animal. Because we had to switch rooms there was a 4 hour gap between check out and check in. They let our animal stay in the AC until the other room was ready. Also when we checked out the did the same so we could eat lunch. They went way beyond the call of duty. And the price was excellent.

    The construction, but we knew about that.

    9.6

  • Rebecca
      United States of America
    July 26, 2014

    I loved the wood flooring. the view out our window amazing

    The hotel was under construction, and we knew that going nto making the resy, so to make a judgement now would be unfair. So when we go back in April I will resubmit

    10

  • Anonymous
      United States of America
    July 24, 2014

    How close I was to Disneyland. Newly renovated rooms. A lot of space in the family suites. Fridge and microwave

    Staff didn't greet me at the front desk when I arrived until about 2-3 minutes of me standing there. There was nobody in the lobby but myself and two staff members that were talking amongst one another about an issue that had just been resolved with another guest. Not very professional if you ask me. Beds, pillows and linens were TERRIBLE, I would've rather brought an air mattress, my own sheets and pillows. I woke up with such bad back/neck pain. No iron/ironing board.

    5.4

  • Russell
      United States of America
    July 12, 2014

    Remodeled rooms were great Close to Disney and restaurants

    Breakfast was poor.Coffee,hot chocolate and a muffin (no cereal,toast,fruit,etc) Contractors blocked parking area and not enough parking Pool was closed

    9.2

  • Riqueza
      United States of America
    July 11, 2014

    The place or room

    10

  • Leonard
      United States of America
    July 10, 2014

    Newly remodeled rooms

    No parking, Poor Customer Service, Dust and Noise due to remodeling, No phone service, No Wi-Fi, I do not recommend.

    5

  • Manginder
      United States of America
    June 30, 2014

    The staff were fantastic and helpful.

    No wifi in rooms but advertised free wifi, one of the rooms was never cleaned and I was there 3 for nights. Towels were limited and we had to wait for the towels to be washed. I wished I had known that this place was under renovation and I would have never booked this place. $149 per night not worth it! Free breakfast but only packed muffins. Coffee was gross.

    4.2

  • Jotyar
      United States of America
    June 29, 2014

    the bed was comfort

    nothing much, everything was pronominal.

    9.6

  • Erwin
      United States of America
    June 29, 2014

    The rooms where great!

    Everything else was poor!

    3.3

  • Jennifer
      United States of America
    June 25, 2014

    The room was very nice & clean. It was a great size for our family of 6. The sofa bed was in a seperate room so my kids grandma had her privacy.

    We asked for extra towels the first night & no one brought them. We had to get them ourselves in the morning. They also said we were only allowed one car per room when we asked for an extra car pass. We had 3 adults & 3 kids so of course we had more then one vehicle.

    8.3

  • Anonymous
      United States of America
    June 22, 2014

    The location was great for walking to Disneyland. The room was newly remodeled and very nice. The price was excellent!

    A heads-up on the construction would have been nice...it explained why the price was so low but it meant no proper lobby or pool. Carpet would be referred in the room for young children.

    8.3

  • Beatriz
      United States of America
    June 19, 2014

    People are very friendly place looks super clean

    Check out time should be 12 instead of 11 but reather than that every was excellent

    10

  • Megan
      United States of America
    June 13, 2014

    Half of the hotel was under construction and the pool was closed off and not accessible. There were no telephones in the rooms, cheap towels, stains on the blankets, and horrible continental breakfast.

    5

  • Anonymous
      United States of America
    June 11, 2014

    very clean, well lit, easy walking distance to Disney and the convention center

    towels too small and thin, limited parking,

    8.3

  • Wendy
      United States of America
    June 9, 2014

    The newly remodeled rooms are beautiful! The staff was extremely helpful and friendly! It was a great price and it was within 15 minutes walking distance into Disneyland. We will definitely stay here again!

    The towels were small and very thin.

    9.6

  • Theresa
      United States of America
    June 9, 2014

    It was close to Disneyland

    Where do I start! This property was disgusting, it had walls torn out, exposed wiring, the Anaheim health dept. Closed the pool, There was no place to sit in the room except the bed, no breakfast, no coffeemaker, no telephone, no alarm clock, two beds a dresser and tv that's what I paid for. I would have to seriously consider ever doing business with Booking.com again!

    3.3

  • Brenda
      United States of America
    May 27, 2014

    The room,good cleaning and great beds.

    Pool was close & no wifi or phone.

    6.7

  • Karla
      Canada
    May 25, 2014

    Under renovations - no phone no wifi but great location

    9

  • Anonymous
      United States of America
    May 22, 2014

    Location, availability, staff was friendly.

    The silverfish in the bed, only one chair, no lamps. I don't think the room was ready to rent.

    5.4

  • Sandy
      Canada
    May 19, 2014

    Evrything was great, the renovations are beautiful, the staff was extremely helpful and friendly, it was a fantastic week!

    10

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