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Free WiFi Guests consistently rate the WiFi as excellent Free parking

Activities:

Fitness Center Spa Hot Tub
Show map Eilan Hotel Resort and Spa, Autograph Collection

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Newest reviews for Eilan Hotel Resort and Spa, Autograph Collection

  • Jennifer
      United States of America
    September 2, 2014

    From the second of driving up to the hotel we were treated like royalty, the staff was amazing and knowledgable, we will defendantly be returning pretty soon....two thumbs up

    10

  • Tirso
      United States of America
    August 5, 2014

    Staff very professional and friendly

    10

  • Nicky
      United States of America
    July 20, 2014

    Beautiful facilty

    9.6

  • Donald
      United States of America
    July 20, 2014

    Eilan is a newly constructed hotel with very comfortable rooms and an elegant style. The staff was very friendly during my visit and the room had everything I expected to make my stay pleasant. Room service was prompt and the after hours menu was a plus since I arrived late in the night.

    Eilan is a little difficult to find, especially at night. It is nestled in between several other buildings and you can literally drive right in front of it and not realize that it is there. Self parking is almost a block away from the hotel entrance leaving you the choice of $30.00 valet parking or a long walk to your room.

    8.8

  • Martin
      United States of America
    July 7, 2014

    Nice place, high end finishes on decor. Staff very polite.

    Visited the restaurant twice, had eaten there several times in previous years, clearly not at the same level as it was before.

    7.9

  • Tirso
      United States of America
    July 1, 2014

    Me and my family spend a couple of days in this resort and I have to say that it is fantastic, everything about it is great we are coming back in two weeks for a longer stay

    10

  • Lynn
      United States of America
    June 17, 2014

    Very beautiful property in nice part of San Antonio. Pleasing staff.

    Pool atmosphere could be better. Didn't like having to look at all of the cabanas. This distracted from the view.

    9.6

  • Ronald
      United States of America
    May 30, 2014

    Well kept property. Ambience

    Room was small. No ice machine on floor.

    6.7

  • Joseph
      United States of America
    May 27, 2014

    Great clean facility, very nice property.

    The in room refrigerator wouldn't keep drinks cool, unless cabinet door was kept open. Very poor design, as with the door closed, it kept the heat from the unit trapped, and then the fridge wouldn't cool.

    9.2

  • Brandon
      United States of America
    May 20, 2014

    The receptionist was not very informative. We did not realize both switches near the door needed to be on in order to operate all other lights in the room. We booked the "breakfast included" room rate and did not know where breakfast would be or how to show proof of having paid for the breakfast room rate. The receptionist directed us to the cafe instead of the restaurant. I had to ask the receptionist for vouchers for breakfast as if they were not aware of the process themselves.

    9.6

  • Joseph
      United States of America
    October 22, 2013

    Me and my wife stayed for our honeymoon. We enjoyed our stay, it was the best experience. The staff was very nice.

    10

  • Chad
      United States of America
    August 14, 2013

    The rooms, the location, and the hotel are beautiful.

    The spa was a little over priced for the area. Also, too many "residents and their guests" are at the pool which makes that environment less exclusive and luxurious.

    10

  • Kristian
      United States of America
    August 13, 2013

    Absolutely gorgeous! Loved the pool and the kiddie pool was fun!

    10

  • Patrick
      United States of America
    August 1, 2013

    Relaxing feeling with a super resort layout. Rooms are well furnished.

    More free parking areas.

    10

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