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2361 Mission Street, Mission, San Francisco, CA 94110, United States of America – Show map
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245 verified reviews
They speak your language!
El Capitan Hotel's staff speaks: Spanish, English
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WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and charges apply.
Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Baggage Storage, Shared Lounge/TV Area, Laundry, Fax/Photocopying
Safe, Non-smoking Rooms, Heating
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 2 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 15 per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 245 reviews
Value for money
Show reviews from:
Less than a mile from Route 101 and just 2 blocks from the Great American Music Hall, this motel features free Wi-Fi in all rooms and free parking.
Score from 830 reviews Review score
Centrally located in the SoMa District of San Francisco, this hostel is 1 block from the Moscone Center and Warfield Theater. It features 24-hour front desk service and free Wi-Fi.
Score from 611 reviews Review score
Chinatown is a 5-minute walk from this hotel in San Francisco, California. The North Beach Hotel has free Wi-Fi in the public areas and rooms with refrigerators, microwaves and shared bathrooms.
Score from 832 reviews Review score
Fisherman's Wharf and Pier 39 are both just 1 mile from this San Francisco hotel. This hotel offers a 24-hour front desk, concierge services and rooms with a microwave and fridge.
Score from 923 reviews Review score
Poor customers service. No bathroom in rooms or ac in rooms.
Staff had a poor attitude.
When I had to leave,
the staff at el capitan can all go to hell. i stayed there off and on for a total of five weeks in two months and was treated like a bum off the street. unwelcome. will never, ever recommend this place again and i have wrote an excellent review prior and it was published. the management staff are horrible and treated me like i wandered in off the street after almost five to six weeks of staying at this hotel. never again. try the twin peaks on market or the potter on mission
Kitchen and laundry.
Its completely filthy, bed bugs, roaches, dirty sheets shared restrooms disgusting, rooms have a dirt smell to them. Yes the price is good but your risking your health. There's prostitutes in the surrounding areas so yes they do come with their clients. They need to disinfect and fumigate the entire building. I'm afraid of a staff infection or other germs or viruses.
Terrific place given the price. Was expecting much worse.
I liked it so much that I'm going to try an see if I can continue to go there and recommend friends and family to also go there
There was nothing I didnt like about it
The hotel's CLEANING/ROOM Service was very cool. The lady and her baby was the highlight of the HOTEL
There was Bed Bugs and there was no mention of getting me my money back. This hotel should be put out of commission, they even gave me a room with a broken heater that the staff excused the damage because it was already known.
i recently broke up with a very abusive partner and left my home my belongings my dog and my life with one suitcase in the middle of the night. i found comfort at el capitan in the heart of the mission. now, ive lived in or around the mission for nearly 20yrs so the "edge" of the neighborhood doesn't phase me a bit. what u well find at el capitan is a little peace and quiet in a clean environment smack dab in the middle of the crazy. you can not stay anywhere else in the neighborhood..or the city for what they are charging and they keep the place in fine order. recommend it highly
Loud talking in halls carries into rooms very easily. Should tell guests (especially families with kids) to keep it down in the hall ways.
The bed was comfy, there was a fridge, TV, many clean towers and tap with soap and body lotion in the room!
The bed covers, a blanket and duvet looked off-putting, although the sheets are clean. I think that there were bed bugs in the bed...
Love the location!
Moving to a room with a private bathroom on the 2nd floor made a world of difference.
I hadn't realized this is the kind of place with permanent tenants. The bedding and towels, especially on the first "shared bathroom" floor, are pretty ratty, and those rooms are "flophouse" level (albeit with small fridges).
Nothing. We we looking for a hotel to stay not a hostel.
Poor Facility Dirty bathrooms Only few bathrooms for over 20 rooms in one floor Not worth the money spent
I love the Mission District and this is perfect. And the price if booked early is nearly the best in all of SFO.
Bathrooms need updating and maintenance. Nightly toilet stuffing by some of the permanent residents. Bedbugs--killed 2 bloody ones and found 6 more on back of headboard. Wifi has very short lease--need to reenter name and password several times a day. This is basically a residence hotel that rents extra rooms to tourists.
wifi, 24 reception, baggage drop, 2 big towels
bed showers , stinking smell at the hotel, some people live at the place its not only hotel. i got scabies from the linen!!
Efficiency hotel in the mission with fairly clean rooms and gross bathrooms. At some point they fixed the rooms up a bit. For San Francisco is good for last minute. Good for the mission area.
Bugs! Bugs! Bugs!
Location was reasonable, with a bar right down stairs
The place was filthy and they made two unathorised charges on my credit card that I am still trying to have reversed.
The staff. They were friendly and helpful. The room was clean and the bed comfortable. Perfect for a single man or a couple to stay on a budget. Right outside the front door on Mission Street is all the character you could ask for in a SF location, the bus near and the BART within a couple of blocks to take you just about anywhere in the city.
Not really dislikes, just a couple of observations. Wood floors should have a throw rug or two in the room. And the bathroom as well (no bath mat to step out of the shower onto - I had to use the extra towel). Also, if I were a single woman, this might not be the place for me, but with the right room location, should be fine.
In the mission area=close to everything, muni transportation all day and night. plenty of bars, clubs and restaurants.
No fan on summer, no air conditioning=bring your own if needed.. No Shower in room, but no problem if you shower early=busy 7:30 to 9:30
There were good fresh fruit and veg shops nearby. Good tram service to the financial district and Ferry station. The room was OK and there was a fridge and wide screen TV. The bed and room were cleaned daily. We could leave our luggage safely at the reception on our last day.
We chose a shared bathroom option but the bathrooms were not really that clean and they were often occupied. Close to city but the area was rundown and there were many homeless people. The pavements were grubby. We did not go out after dark.
-Bed bugs -No toilet paper in the shared bathroom -Windows that would not close making the room so chilly that we could barely sleep -Extremely unhygienic
You can hear every word of the people in the rooms around you. Shared bathrooms were dirty, there was not even a sink in the bathroom, but in the bedroom.
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