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Universal Palms Hotel
4900 Powerline Road, Fort Lauderdale, FL 33309 – Show map
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The most recent booking for this hotel was made on Aug 31 at 2:02 AM from Canada.
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137 properties in Fort Lauderdale
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374 verified reviews
We speak your language
Universal Palms Hotel's staff speak: French, Spanish, English, Greek
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Outdoor Pool, Outdoor Pool (all year), Grounds
Mini Golf, Fitness Center
Food & Drink
Bar, Restaurant With Dining Menu, Buffet-Style Restaurant
Free! WiFi is available in public areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, ATM on site, Concierge Service, Laundry, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
French, Spanish, English, Greek
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years is charged USD 10 per night in a crib.
Up to three additional older children or adults are charged USD 10 per person per night when using existing beds.
One older child or adult is charged USD 10 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Universal Palms Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Ideal Alternatives for You
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 374 reviews
Show reviews from:
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Big clean rooms. Big parking lot. Two double beds in the room and hot water works perfect.
Outside the room it looks dirty and old. Good for traveler that will not hang out inside the hotel.
customer care was excellent
GYM was very small
The pool was nice. Internet access was good. Staff were friendly. Mini golf was cool.
The mattress and pillows. Place needed a handyman to go around and fix things also a clean of the outside areas eg pool and pavement.
attractive common areas and services offered
matress in room needed to be updated.
I like the suit it is very nice
The pool is only for growth kids, It would be great if there have, a part for small kids one is only 2 to 3 foots
Great stuff. But hallways that leads to the rooms is outdoors. Room was clean, nonsmoking, but outside my door, people were smoking all night. Told the staff, but no results. I smelled smoke the entire night. Train is a nightmare, also... Every 5 min. :((
Good Customer Service from all the staff
The beach was not to close to the hotel.
Love the clean room and the fact that the lobby looks like the pictures which advertise the hotel. The bar & grill is classy, high speed free wifi and parking is free.
The hotel is near the train tracks so it was a bit annoying as the train passed early hours in the morning and throughout the night. The female staff was extremely unprofessional and didn't acknowledge us while at the front desk attempting to ask questions about stores.
The customer service was good. Maritxza was very helpful during the check out process. The maintenance staff responded in a timely fashion when notified by front desk of a minor leak coming from the upstairs room.
The outside looked unkept but we did see maintenance staff working on the grounds and painting going on that shows work was being done to update the overall appearance which was good.
The beautiful hotel and the friendly customer service!
I liked most of everything
I dislike the train noise
It was a nice visit for the money, I would stay here again.
Bar/restaurant staff was excellent; Cindy, Lauren, and Renada. Had every meal on menu; each meal was very good and were large portions.
Room service could have been better. Several times coffee and toilet paper were forgotten. Returned to the room one evening and door had been left open several inches all day after cleaning.
I ike everything of the hotel
The Staff was friendly
False advertisement, Cold water, and Non-flushing toilet.
carpet was worn pretty bad
Perfect location for the port.
Lady on desk not very friendly at all.rooms not ready on time,made to wait.
Stairwells are run down.
The room itself was good, spacious and well appointed.
Arrived at the hotel at 2:50pm. Was told the room was not ready and check in time wasn't till 3pm. Got our room at 5:30pm. Was told by the staff that check in starts at 3pm but that doesn't mean it will be by 3pm. Absolutely no leeway on checkout time.
The stuff was excellent they were all right there whenever you need them check in was amazing Jeff an Danielle made the check in so easy an pleasant they answer every question I had they made every effort to give me exactly what I asked for pool view to room number I would definitely say stay here
I did not like marixsa she was not helfull and the manager the same the water pressure on toilet poor beds noissy train sucks
The desk staff was very helpful and friendly for an older property it was in good shape
The water in the bathroom was only 78 to 80 degrees I had an heat gun with me so this is an accurate temp
The room was clean The hotel lobby was nice There was a bar and Grill inside
We lacked towels There weren't any breakfast served There was a long wait to get service, and the waiter at the bar and grill was rude...we ended up not eating there and going elsewhere.
the pool, breakfast buffet, proximity to beach
very close to railroad tracks
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