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655 Ellis Street, Tenderloin, San Francisco, CA 94109, United States of America – Show map
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Cova Hotel's staff speaks: Filipino, French, Spanish, English
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Terrace, Sun Deck
Food & Drink
Restaurant, Bar, Snack Bar, Special Diet Meals (upon request)
WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Car Rental, Shuttle Service (free), Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private), Designated Smoking Area
Filipino, French, Spanish, English
3:00 PM - 11:30 PM
1:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 4 years stays free of charge in a crib.
One older child or adult is charged USD 10 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 177 reviews
Value for money
Show reviews from:
This hotel is located in the Union Square district of San Francisco, which features shopping and dining. The hotel features a rooftop terrace with walking track and rooms with free Wi-Fi.
Score from 301 reviews Excellent
This hotel, in downtown San Francisco, features an indoor swimming pool and a hot tub. A flat-screen TV is included in all of the luxurious rooms.
Score from 272 reviews Very good
In the Marina District of San Francisco, features a free parking spot. This inn is less than a 10-minute walk from Marina Green and renowned shops and cafes on Chestnut and Union Street.
Score from 897 reviews Very good
This eco-friendly restored landmark hotel is in downtown San Francisco, 2 blocks from shopping at Union Square. It features a 24-hour gym, on-site dining and colorful air-conditioned rooms.
Score from 744 reviews Good
Clean Spacious rooms Comfortable beds Large safety box USB Power charger Curtains did darken room completely
Breakfast choice is limited No swimming pool
A great place with extremely helpful and friendly staff! Just several blocks away from Union Square and close to Chinatown. On the top floor there is a terrace with a beautiful view of the city. There are some homeless people in the neighborhood (a church nearby offers food and shelter), but they are not aggressive. If someone feels uncomfortable with that, the hotel offers shuttle services to Union Square, Moscone Center, Fisherman's Wharf, and Japantown. I think Cova hotel offers one of the best value-for-money deals in San Francisco.
Charming hotel. Great staff and very accommodating with their free shuttle services around the city. Easy access to main areas of the city.
Very poor location. Lots of postitutes, homeless, people selling and using drugs in broad daylight in the Tenderloin district. I wouldn't want to walk around alone at night here.
We were kept awake all night by alley noise reverberated off of our lovely brick wall view. The free breakfast is scant.
Arrived early and was treated very nice, got into my room quickly. Great shuttle service. Front desk was so friendly and helpful. Very central to most attractions.
would not walk neighborhood after dark, but didnt need to. Taxis are everywhere.
Cost and semi close to Bart
no air conditioning
Loved the friendly helpful staff, all the amenities including free shuttle, daily breakfast, microwave, wifi, etc. Warm and cozy hotel. Even though location was not in a prime neighborhood, it was convenient and close to the attraction sites we wanted to visit.
There was very little shower pressure. Our room was also right next to another and we could hear door slamming every time someone would leave. Some mornings was noisy with car alarms beeping and valet guys talking loudly
Throughout the our 3 night stay. Our maids didn't change the sheets once.
Your staff was kind and helpful.
Your breakfast didn't include bacon, like in the pictures in line. False advertising!!
Great value for money. Good breakfast comfortable bed lovely staff. Easy walking distance of centre of town and all transport.including tour buses. Loads of shops and eateries. Especially enjoyed M.Y.vChina in Bloombergs shopping mall. Best mezl of the 3 week stay in California. Staff were amazing and food was glorious!!!!
Lack of drawers in room meant we had to leave most clothes in case. Ellis street full of rough sleepers. Sad sad sight but they did not bother us and we got many nice hellos. No one asked for anything. We eventualy realised we could turn up first street on left then down first right and avoid the worst area. Would stay there again despite this.
The staff were amazingly helpful and friendly. The rooms were nice, comfy bed, great TV (and cable), and the bathroom was spacious. Pretty much happy with everything! The free breakfast in the downstairs cafe was simple, but you could pay extra for fancier meals (pancakes, french toast, bacon etc).
The area (Tenderloin) is the poorest area in San Fran which can put people off, but i wouldn't let this stop you from staying here! As 2 young females, we felt safe enough. The staff organise taxis if you need them and there are free shuttles to and from Union Square and Fisherman's Warf.
The hotel was great. Rooms were clean and big enough and they had a restaurant which served great breakfast
The area around the hotel isn't the greatest there are a lot of homeless people that don't really bother you but it does make you feel a bit unsafe when walking around
Bed was very comfortable, thats about it ..
Well first of all they said it had a balcony but it was just a ledge. That wasn't expected. Second the maid woke us up at 8 something in the morning while they were cleaning the room next door. I just found that very odd that they would be making so much noise that early. Third, the TV remote didn't work!! Like that minor but that's simple & should've been a problem.
Excellent breakfast, that is included in hotel price and a really a pleasant surprise. Very friendly staff at check in and check out.
Extremely helpful, friendly staff; convenient shuttle to & from popular locations; lovely rooftop terrace; full hot breakfast included; excellent restaurant on site (MrCrave Bistro)
Location - I wouldn't walk alone after dusk. A bit noisy outside at night.
Conveniently close to my daughter's apartment. Also walk- able to the Audium sound performance venue on Bush St.
Water pressure is very low flow.
I really like the young black woman at the front desk that greeted us every morning (sorry I do not know her name). She was excellent and seemed to know San Francisco very well and could give information travelers would want to know. She was always pleasant and answered questions thoroughly. The hotel is centrally located, the free breakfast was good and hot...they could use some hot meat however. But it was adequate. They wash down the outside of the hotel every morning. They offer free shuttle services to several locations that would have costs about $15 plus dollars one way to get to like fisherman's wharf, union square...etc. All in all I would recommend this hotel to others.
When I first got to the hotel, I was driving, and I parked in the one handicap spot they had I was literally hunted down and harassed and told that I needed to move my car so that van to could park there. They wanted to me to check my car even though I repeatedly told them I was not staying I had planned to drive around for a while. Three men literally kept hounding me about moving my car even before I was allowed to check in. It was really quite unprofessional and irritating. The young black woman I spoke of intervened, smiled and went ahead and checked me in so that I could relax and then move the car. My mother and I were both on canes by the way which was quite obvious and ignored by these three men. Why the space was marked as handicap and not as hotel van use only I have no idea! The room does not look like the picture on the web site, it is small, cramped and there are no drawers to put your clothes. No place to put your personal belonging in the bathroom. Coffee pot in the bathroom...whew!!! Can anyone say unsanitary. The hotel is located where there are several homeless people on the street, but even they did not bother us.
I liked everything about this hotel. Was nervous when I first read we were in the Tenderloin area but there were no problems. The staff were exceptionally helpful and kind. I liked the rooftop garden and the cleanliness of the place. Stayed 3 days. Everything was great there and I would recommend the Cova to anyone visiting SF.
Nothing. We spent 14 days in hotels and this definitely was the best of them all.
Front desk staff very helpful. Roof terrace nice.
The location close to a homeless shelter - lots of drug addicts and homeless people at night. Felt unsafe, especially when travelling with children. Rooms small, no fridge.
Romm is great
One staff member was trying hard to make my experience better.
Unsafe location. Photos on the website are very misleading and has nothing to with the reality. I had to cancel my stay after one night cause we didn't feel safe at all but when we diid the hotel charged me $450 for the night I spent, a rip off! Booking.com didn't do anything about it, bad experience with booking.com that I won't repeat. The manager on duty was very rude and un helpful. I don't recommend this hotel at all.
We liked how comfortable it was for our time there bed was very comfy and very clean . We got a good spot and we enjoyed out selfs a lot we would stay again
We couldn't open the door to the balcony position of the bed to the tv u couldn't see it to good u had to lay on the edge of it to look straight at the tv there was a little breeze that would come in through the little crack
The rate for this room was a lie they charge 138$ per extra person, the location and advertising for the hotel is an advertising scheme it's in the middle of the ghetto my car got broken into right outside of the hotel parking is ridiculously priced by the hour, the free breakfast sucked, and the hotel room looks so much nicer on the website but once you actually get in the room it's just a white room with two beds and not nearly worth the price they are charging for
Tuck right in the middle of 'Vietnam Town', walking proximity to the Union Square and plenty of places to eat around the hotel. The front desk staff were warm, helpful and friendly.
Room was very small for triple sharing and kinda scary with a lot of hobos hanging around the streets near the hotel.
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