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655 Ellis Street, Tenderloin, San Francisco, CA 94109, United States of America – Show map
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197 verified reviews
They speak 4 languages
Cova Hotel's staff speaks: Filipino, French, Spanish, English
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WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
3:00 PM - 11:30 PM
1:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 4 years stays free of charge in a crib.
One older child or adult is charged USD 10 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 196 reviews
Value for money
Show reviews from:
This hotel is on the San Francisco Bay and 2 blocks from Oyster Point Park. The hotel features an area shuttle service and full kitchens in every suite.
Score from 33 reviews Excellent
Situated next to the the Moscone Convention Center, this downtown San Francisco hotel offers luxurious rooms with a flat-screen TV. Facilities include an indoor pool, a gym, and a hot tub.
Score from 1617 reviews Very good
This San Francisco hotel is on Fisherman’s Wharf. It is less than 1 block from Beach Street and Mason Street light train station. Free Wi-Fi is provided in all rooms throughout the hotel.
Score from 1160 reviews Good
Situated in the heart of San Francisco's business and financial district, this full-service hotel features personalized service and comfortable accommodations in a private club-like atmosphere.
Score from 387 reviews Very good
May 23, 2015
Location away from main tourest areas, not so good go for us.
Staff, hotel and shuttle buses fine
May 14, 2015
Had to walk extra distance to go around homeless folks. Was close enough to Union Square but two blocks walked to avoid the hordes. No meals on a Sunday or Monday night. Was closed.
Free shuttle service and helpful staff. Room was nice. Free WiFi but intermittent. Laundry service was good.
May 11, 2015
Location very eerriiee lots of dangerous looking people on the street couldn't get out of the hotel post 7 pm that's sad
The bristo food was good
May 7, 2015
Toilet in #311 wouldn't flush right and maintenance man couldn't fix it. Not a very professional person.A
The desk person by the name of Latoya made our stay wonderful in dealing with an issue. Housekeepers were very thorough and great.
April 28, 2015
April 27, 2015
We had no idea this was just 2 blocks from the worst place i've ever seen. We were stopped by firemen and instructed not to walk any further toward downtown. It was warm in our room and there wasn't A/C. Opening the sliding door was our only option but there wasn't a screen on it. Breakfast was disappointing to say the least.
The place was decent. Situated right next to a very friendly, safe parking garage with excellent staffers.
April 26, 2015
The location and noise
April 26, 2015
The location wasnt the greatest, the price of the parking exorbitant, the additional cost of the bar fridge was an unexpected thing. The shower head was broken.
The staff were amazing, the beds comfortable.
April 23, 2015
it was really noisy outside at 2:00 am and 6:00 am. The walls are very thin. I could hear the mumble on normal conversation in the next room. The neighborhood is full of homeless people. Very sketchy area. Not safe at night
nice staff and it seem to have good security. Hopefully the neighborhood will turn and the new owners with continue to invest in the property.
April 19, 2015
wifi did not work, a bit pricy for the are but hotel worked out alright
clean room, soft beds, quiet
April 13, 2015
Friendly staff...great room! Would love to go back.
April 5, 2015
The neighborhood... it's in the Tenderloin district
April 4, 2015
The hotel is located in a neighborhood with MANY homeless people and people who are on something (drunk/drugs), but it is possible to walk away from it on okay streets.
I like the rooms and the facilities in the room
March 28, 2015
Price, location, noise, parking expenses 3$ per hour or 24 per day, homeless around the hotel
Comfortable bed, very clean room
February 24, 2015
I liked the gentleness of all the staff-very helpful.
February 5, 2015
The breakfast was more basic than we'd like, even for the value, same every morning. We tipped for the staff, not the food!
All staff were extremely courteous and helpful at all times. We are second time visitors, from NZ, to the USA and have both times found the people to be wonderful!
February 4, 2015
The area outside of the hotel was not great.
The room was great. The parking was affordable.
January 18, 2015
I requested handicap and my husband could not use the shower because he could not raise his leg over the bathtub. Their are no thermostats to regulate the temperature. I've never been in a hotel room without that! The rugs were stained and the website made it appear better than what it was. I'm still a Marriott 's fan.
The breakfast was good and the staff was friendly and very helpful.
January 12, 2015
Not the best location and lacked a few amenities,like no pool and not a great selection for breakfast.
Staff was super friendly and helpful. Free shuttles was nice.
January 9, 2015
The maid service was poor. Every day we had to ask for things they forgot: towels, coffee, shampoo, etc.
The front desk staff were amazing and very helpful.
January 5, 2015
The hotel is located in a back alley and you see the homeless and many shady characters. It was quite scary walking alone at night. Stay away if you are a single traveller or intend to be out alone at night.
I can't say enough how helpful the staff here are. And it extended to areas that were not related to the hotel. I needed to confirm a tour and could not get thro the agency and Latoya from the front desk helped confirm it and arrange the pick up time which was a real help. Rooms were comfy and had all the basic amenities. Good security as you need the room keys to activate the lifts. The hotel also offers free shuttle to most tourist places like Union Square and Fisherman's Wharf and this is really helpful.
December 29, 2014
too much humid in our room, too cold as well. Neighborhood was not the best.
December 28, 2014
Breakfast could be better .
Very friendly and helpful staff . Shuttle service was useful and convenient .
December 22, 2014
Nice hotel Free Wifi Breakfast included Walking distance to Moscone Center
December 20, 2014
Heator was too noisy.
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