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5400 John Q. Hammons Drive Northwest, Concord, NC 28027, U.S.A. – Show map
Excellent location — rated 9.4/10! (score from 51 reviews)
Rated by guests after their stay at Embassy Suites Charlotte - Concord/Golf Resort & Spa.
|Premier Double Suite - Non-Smoking|
|One Bedroom Suite with Two Double Beds - Non-Smoking|
|Non-Smoking King Suite with Balcony|
|Two-Bedroom Suite - Non-Smoking|
|King Suite - Non-Smoking|
|Premier King Suite - Non-Smoking|
|Non-Smoking Double Corner Suite|
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15 properties in Concord
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52 verified reviews
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Embassy Suites Charlotte - Concord/Golf Resort & Spa's staff speak: English
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Golf course (within 3 km), Fitness centre, Spa and wellness centre, Massage, Indoor pool
Food & Drink
WiFi is available in all areas and charges are applicable.
Wired internet is available in the hotel rooms and charges are applicable.
Wired internet is available in the business centre and is free of charge.
Free public parking is possible on site (reservation is not needed).
Room service, Packed lunches, Car hire, 24-hour front desk, Express check-in/check-out, Luggage storage, ATM/cash machine on site, Laundry, Dry cleaning, Meeting/banquet facilities, Business centre, Fax/photocopying, Barber/beauty shop, Gift shop, VIP room facilities, Bridal suite
Newspapers, Safety deposit box, Shops (on site), Non-smoking rooms, Facilities for disabled guests, Family rooms, Lift, Heating, Non-smoking throughout
16:00 - 23:00 hours
06:00 - 12:00 hours
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check the conditions of your required room.
Children and extra beds
All children are welcome.
All children under 21 years stay free of charge when using existing beds.
Up to two further older children or adults stay free of charge when using existing beds.
All further older children or adults are charged USD 15 per person per night when using existing beds.
One child under 2 years stays free of charge in a child's cot/crib.
There is no capacity for extra beds in the room.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may be applicable.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Ideal alternatives for you
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 51 reviews
Value for money
Show reviews from:
The Sleep Inn & Suites hotel is located north of Charlotte, just two miles from Charlotte Motor Speedway and less than one mile from Concord Mills outlet mall, North Carolina's number one tourist...
Score from 103 reviews Very good
Featuring a daily hot breakfast, this hotel is located off Interstate 85 just 20 minutes’ drive from the Bank of America Stadium. Free Wi-Fi is provided to all guests.
Score from 131 reviews Fabulous
Fairfield Inn & Suites by Marriott Charlotte Uptown in Charlotte city centre is 9.6 km from Charlotte Douglas International Airport.
Score from 247 reviews Good
This hotel is 11 miles from downtown Charlotte and within a 15-minute drive of the Lowes Motor Speedway. The hotel offers a gym and suites with a fully equipped kitchen.
Score from 118 reviews Very good
Better mattress for sofa bed
Maybe more choices for.the evening snack time.
The complimentary free beverages
Very nice and comfy, 2 free drinks, free water given at check in, very curtious
no free wifi
Wonderful size of suite, good view, mostly quietness of corner room 1108. I loved spa at Spa Botanica also! !!! Great location near restaurants, shopping, gas.
Please get FIRM mattresses because my husband's back was sore and hurting every night. Many people need firm mattresses to have good night's rest so he didn't but neither did I.
Breakfast, parking, poor
Pull out sofa was in comfortable, beds in room are small and poor quality
The interior was inviting and my room was spacious. The person representing ' guess services ' was indeed polite and very professional.
1). Making me wait, 10 minutes to find my reservation. 2). Finding bugs, I.E. lady bugs in my bed, six  of them in the front room area. 3). Called the front desk 2x to report the incident. 4). When checking out, the front desk had no record of me calling about the bugs and the front desk mentioned a sign about bugs should have been placed in my room. 5).There was no sign in my room and if there was I would have left the hotel. I am a guess, I do not want bugs in my room. Very poor. I would have expected better from this property. I noticed these bugs between 11pm & 1am
plus theur rest. very poor service, poor food. incorrect invices with out satisfaction before leaving.
I love the location and the easy access to shopping, movie theater, restaurants, and race tracks. The staff is professional. Love the reception in the evenings!
The staff was very nice and helpful, and they work hard to prepare the breakfast buffet. I could have been more satisfied with the choices at the buffet, but we went down shortly before they stopped serving, so that was likely the reason for that!
I booked through booking.com, and I have contacted both the hotel and the customer service at booking.com because I did not get the room I reserved. I reserved a room with two double beds, since there were 3 of us traveling, and instead I got a room with one king-size bed. One of my friends had to sleep onthe couch both nights we stayed. Needless to say, the hotel blamed booking.com, and vice versa. Instead of offering a free night or a discounted night at my next stay, they were just putting blame on each other. Luckily, the cost of the rooms was the same, so I didn't have to pay more for the room with the king-size bed. Still, I was unhappy with this.
Cleanliness and the atmosphere was excellent.
having to pay for wifi in our room.
I had recieved breakfast comps for 2 adults and 2 children well instead I ended up with 3 children instead of the 1 extra adult and asked to exchange 1 adult comp for a child comp and I was told it would be an extra 15$ . I felt for the price of 1 night stay there that they could have exchanged it , so one child was not able to have breakfast the morning we were leaving . Very dissapointed !!
I really enjoyed how quick it was to check in and out. The staff was very nice and helpful. They were knowledgeable. They even stopped to chat and ask us about our experience. I'm looking forward to going back next year.
the feeling of being safe.
sort of pricey for one night.
The hotel is impressive looking. Our suite was impressive also. Their welcoming meal was very nice and thoughtful.
We were staying one night. We wished we had booked for 2 nights
Easy check-in Friendly staff Nice manager's reception for winding down Good dinner in the Rocky River Grille Good breakfast Availability of newspaper Location to Concord Mills
Nothing to note here
I love its styl and class
Room smelt like smoke.all they told me was that it was a smoking room about 1year ago..I think it was the maid that sneaked smokes on her shift..just a hunch..she never once replenished the paper coffee cups after the first night. There was a dirty toilet around the bottom of it which is very unusual. I was locked out of my room for about 1/2 hour one night. The battery died in the door key pad..they had to fish under the door with a tool to try to latch the handle on the inside..seemed crazy to me..
Everyone was very friendly and always smiling whenever I passed them. The breakfast was wonderful, a lot of choices. If ever in that area again, I will definitely stay there again.
The brakefast and evening snack timeEnough parking area location, staff are helpfull
I loved the decor & location. The staff was excellent & the free breakfast was great. It was the best breakfast that I've had in a hotel
I didn't like that we were told that we had to pay extra for Wifi. I always stay a luxury hotel & I've never had to pay for Wifi. This amenitiy should definitely be add to the cost of the stay.
Breakfast meats were ice cold.(Went down at 6:30 am). Went to order room service was told that the menu in my suite was the old one. Ordered room service & the dishes sat outside our room for over 2 days. Our room was right by the utility room. Someone picked up the tray & put it on the garbage can. Was told that in order to get wifi it would cost me $10.00 per day. Motel 6 even give wifi free. One morning at breakfast people were complaining about how thick the grits were. The woman who checks your meal tickets pulled out a water hose & filled up the grits with water then stirred them. Then one of your employees ( I believe he was a supervisor in housekeeping) asked us for a ride home because his car broke down. We have stayed at this hotel numerous times. This was the worst time I have ever had. I do not think I will be staying there again. I also will not be recommending this hotel to anyone.
Access was great. Rooms were clean and comfortable. Dining was great. Wife loved the spa.
I enjoyed the location of our room. I enjoyed the breakfast and the friendliness of the staff.
The bed was lumpy which made it hard to sleep at night.
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