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4800 South Tryon Street, Charlotte, NC 28217, United States of America – Show map
|King Suite - Hearing Accessible - Non-Smoking||
|King Corner Suite|
|Premium Corner King Suite|
|Premium King Suite|
|Premium Suite - Two Double Beds|
|Non-Smoking Double Suite|
|King Suite - Non-Smoking|
|Non Smoking Two Room Conference Suite|
|King Suite with Tub - Disability Access/Hearing Accessible||
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41 verified reviews
They speak 2 languages
Embassy Suites Charlotte's staff speaks: Spanish, English
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WiFi is available in all areas and charges apply.
Wired internet is available in the business center and is free of charge.
Internet via TV is available in the hotel rooms and charges apply.
Free public parking is available on site (reservation is not needed).
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
One additional older child or adult is charged USD 20 per person per night when using existing beds.
Any additional older children or adults are charged USD 40 per person per night when using existing beds.
Extra beds are not available.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
The maximum number of total guests in a room is 6.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 41 reviews
Value for money
Show reviews from:
A 10-minute drive from downtown Charlotte, this North Carolina hotel features an on-site restaurant and an outdoor swimming pool. Coffee-making facilities are included in each room.
Score from 193 reviews Excellent
The Charlotte Airport La Quinta Inn and Suites has a transportation service to the Charlotte Douglas International Airport, located 6 miles away.
Score from 251 reviews Good
Located just 2.6 miles from the University of North Carolina Charlotte, this non-smoking hotel features a swimming pool and a daily hot breakfast. Free Wi-Fi is also available.
Score from 62 reviews Wonderful
The Sonesta ES Suites Charlotte Arrowwood is conveniently located off of Interstate 77, just 4.5 miles from the Carowinds amusement park.
Score from 45 reviews Wonderful
May 5, 2015
Poor water pressure, slightly uncomfortable bed, free vending machine on 4th floor was poorly stocked and did not work correctly.
Clean, large rooms, nice shower.
April 7, 2015
The bed was comfortable
April 2, 2015
I didn't like the fact of having to pay for wifi with the price of the hotel being what it is. Overall excellent experience
Comfort, location, scenery.
March 24, 2015
The pullout couch wasn't all that comfortable..
I loved the peaceful waterfalls
March 23, 2015
breakfast was really good
March 17, 2015
Maybe it was the timing, but the volume of people at breakfast seemed to be overwhelming for the staff. The lack of seating during that time period also became a factor.
Very lovely plant filled center piece for hotel. This included drink vouchers with relaxing seating by an indoor waterfall.
February 3, 2015
No bad experiences
The Scenery inside was beautiful and the rooms very comfortable.
November 30, 2014
Overcharged my debit card twice, and manager didn't understand why this happen. I understand about the deposit if you are paying with a debit or check card. But this wasn't the deposit charge, it was the amount of my room twice. She did work on getting the extra charges taken off but it will take at least take 5 days before we will see the money. Thank goodness we had extra money.
Very nice facility and breakfast was great.
November 27, 2014
Living room furniture was very old and needs to be updated.
Like have a living room separate from the bedroom. Also liked having a small refrigerator.
November 12, 2014
September 25, 2014
There was nothing not to like
September 16, 2014
I liked everything about my stay :) I will be back :)
September 16, 2014
The room sort of smelled and the bed made my and my boyfriends back ache.
The atmosphere, staff and location.
September 5, 2014
The hotel is due for a refresh - thinking the last refresh was done in early 2000s. For an Embassy Suites, the room was very small and the bathroom was terribly equipped. The water pressure in the shower was non-existent. Our room was on the fifth floor and could not have been more noisy, not due to hotel noise, but due to outside noise and traffic. It was so bad that we only stayed one night out of our planned four night stay - we switched hotels and are much happier with the new location at a different hotel.
The staff was very nice, courteous, and helpful.
August 15, 2014
Shower pressure was pretty weak.
The water glasses! Loved the window curtains. :D Free breakfast was nice. Very quiet environment. Happy I could change the temperature in the room. The bed was nice.
July 23, 2014
Proximity to other city attractions
Friendly Staff Clean Great Breakfast & Managers Reception
July 15, 2014
Loved everything about the hotel with the exception of the shower. My sister and I both tried to turn it on and never could. Thankfully we were only staying one night and it was so late when we came in we were too tired to complain.
June 28, 2014
Everything was great
June 22, 2014
We did not realize until we got there that there is a charge for Internet access. I would expect hotels of level to offer complimentary internet access to it's customers. I was very dissapointed.
Since we were traveling with our daughter, we loved the fact that there was a sofa sleeper in the living room area. We also loved the free breakfast buffet. The hotel is convenient to uptown Charlotte and to Carrowinds.
May 13, 2014
The first thing I noticed was the indoor Jacuzzi by the pool looked small and dirty. Mentioned it to the front desk who immediately got on the radio for maintenance to look at it. The indoor pool area was overwhelming with chemical smell and eyes burned even if you didn't get in the pool. The outdoor area near the pool did not allow smoking unlike other Embassy Suites where I stayed. The evening reception on Saturday night was a joke, with limited offers on your "free beverages" (don't do without the tickets they gave you) limit of two and the snacks were good, but choice of chips, peanuts and carrots was about the extent of it as again compared to other Embassy Suites I have stayed at and Sunday night not sure if they even offered it at all. The toilet overflowed in our bathroom. Maintenance was quick to the emergency rescue at 6 in the morning. We did not get maid service so when we had to go get coffee cups for the next morning, it was like pulling teeth, had to ask twice. The adjoining restaurant was poor service but good food and expensive for burger and beers. We asked for a specific channel and they had a hard time finding it though we were told by the front desk they had it and so we missed a major sporting event. Overall not the ambience, quality and service for the expensive price we paid to stay at an Embassy Suites. Oh, they also not only charge a lot for two nights, but also put a $100 hold on your account for "incidentals." The only smoking area is on the far side of the hotel...didn't like that.
The atrium was beautiful. There was plenty of parking. The breakfast buffet was plentiful and plenty of places to sit. The rooms are spacious, wish I had booked a king instead of double beds.
April 8, 2014
Worn out. Strong smell of perfume in room. Very noisy pumps in pool area. Breakfast ok. Two beverage limit at Managers reception. $171 is way to much for this hotelroom. Will not stay again. (Free transportation to lightrail and airport -very nice drivers)
March 25, 2014
Needs to be updated. Could hear thru walls - other guests using vulgar language. Had us sign form as courtesy to other guest which wasn't enforced such as noise level well past specified time. Spa was dirty and only luke warm. The included breakfast was a free omelet. Would have been upset if I had paid full price.
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