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Embassy Suites Charlotte
4800 South Tryon Street, Charlotte, NC 28217 – Show map
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The most recent booking for this hotel was made on Aug 29 at 11:21 AM from the United States.
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108 properties in Charlotte
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16 verified reviews
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Embassy Suites Charlotte's staff speak: Spanish, English
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Golf Course (within 2 miles), Fitness Center, Hot Tub, Indoor Pool
Food & Drink
WiFi is available in all areas and charges apply.
Free! Wired internet is available in the business center and is free of charge.
Internet via TV is available in the hotel rooms and charges apply.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Airport Shuttle, Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! All children under 18 years stay free of charge when using existing beds.
One additional older child or adult is charged USD 20 per person per night when using existing beds.
Any additional older children or adults are charged USD 40 per person per night when using existing beds.
Extra beds are not available.
Free! One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
The maximum number of total guests in a room is 6.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Embassy Suites Charlotte accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 16 reviews
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The water glasses! Loved the window curtains. :D Free breakfast was nice. Very quiet environment. Happy I could change the temperature in the room. The bed was nice.
Shower pressure was pretty weak.
Friendly Staff Clean Great Breakfast & Managers Reception
Proximity to other city attractions
Loved everything about the hotel with the exception of the shower. My sister and I both tried to turn it on and never could. Thankfully we were only staying one night and it was so late when we came in we were too tired to complain.
Everything was great
Since we were traveling with our daughter, we loved the fact that there was a sofa sleeper in the living room area. We also loved the free breakfast buffet. The hotel is convenient to uptown Charlotte and to Carrowinds.
We did not realize until we got there that there is a charge for Internet access. I would expect hotels of level to offer complimentary internet access to it's customers. I was very dissapointed.
The atrium was beautiful. There was plenty of parking. The breakfast buffet was plentiful and plenty of places to sit. The rooms are spacious, wish I had booked a king instead of double beds.
The first thing I noticed was the indoor Jacuzzi by the pool looked small and dirty. Mentioned it to the front desk who immediately got on the radio for maintenance to look at it. The indoor pool area was overwhelming with chemical smell and eyes burned even if you didn't get in the pool. The outdoor area near the pool did not allow smoking unlike other Embassy Suites where I stayed. The evening reception on Saturday night was a joke, with limited offers on your "free beverages" (don't do without the tickets they gave you) limit of two and the snacks were good, but choice of chips, peanuts and carrots was about the extent of it as again compared to other Embassy Suites I have stayed at and Sunday night not sure if they even offered it at all. The toilet overflowed in our bathroom. Maintenance was quick to the emergency rescue at 6 in the morning. We did not get maid service so when we had to go get coffee cups for the next morning, it was like pulling teeth, had to ask twice. The adjoining restaurant was poor service but good food and expensive for burger and beers. We asked for a specific channel and they had a hard time finding it though we were told by the front desk they had it and so we missed a major sporting event. Overall not the ambience, quality and service for the expensive price we paid to stay at an Embassy Suites. Oh, they also not only charge a lot for two nights, but also put a $100 hold on your account for "incidentals." The only smoking area is on the far side of the hotel...didn't like that.
Worn out. Strong smell of perfume in room. Very noisy pumps in pool area. Breakfast ok. Two beverage limit at Managers reception. $171 is way to much for this hotelroom. Will not stay again. (Free transportation to lightrail and airport -very nice drivers)
Needs to be updated. Could hear thru walls - other guests using vulgar language. Had us sign form as courtesy to other guest which wasn't enforced such as noise level well past specified time. Spa was dirty and only luke warm. The included breakfast was a free omelet. Would have been upset if I had paid full price.
Morning breakfasts were nice. Check out time was good for families.
The happy hour snacks were not what we've come to expect. A couple of bags of chips and peanuts were not worth the time to wander downstairs. Beds were far too soft. We all had backaches.
breakfast made to order
overpriced for wi-fi and movie rentals
Food ,clean, staff , safe
I attended my nephew wedding on, 8/17/13. The Facilities were clean and up to date. The Staff was friendly and helpful. I did not want to leave.
Staff was very nice and took great care. Bartender could use more personality
Bed was awful as well as pillows. Felt like 99.00 mattress with an attempt to up grade it with a cheap foam insert on top. Carpet felt dirty and shoes stuck to floor. Couch was cheap and very uncomfortable. Far from a 4 star hotel that the embassy suites in most cities are.
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