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Embassy Suites Chicago - Downtown/Lakefront
511 North Columbus Drive, Streeterville, Chicago, IL 60611 – Show map
Excellent location – rated 9.4/10! (score from 280 reviews)
Rated by guests after their stay at Embassy Suites Chicago - Downtown/Lakefront.
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The most recent booking for this hotel was made on Aug 30 at 2:31 AM from the United States.
6 Reasons to Choose Embassy Suites Chicago - Downtown/Lakefront
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Fitness Center, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room
Wired internet is available in all areas and charges apply.
WiFi is available in all areas and charges apply.
WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.
Public parking is available on site (reservation is not needed) and costs USD 39 per day.
Private parking is available on site (reservation is not needed) and costs USD 58 per day.
Room Service, 24-Hour Front Desk, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
4:00 PM - 11:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 18 years stay free of charge when using existing beds.
Up to two older children or adults are charged USD 20 per person per night when using existing beds.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Embassy Suites Chicago - Downtown/Lakefront accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in, photo ID and a credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional fees.
Please note the entire property is completely non-smoking.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 280 reviews
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Stayed here before and it's always good. I got a deal but it can be pricey. No too many suite options downtown if you are looking not to share a bedroom with your kids.
Due to location parking is expensive all around there. Pool is small. Cocktail reception is a joke. Line is very long for the free drink and the appetizers were pretty lame.
Walking distance from many places. Very good breakfast. Efficient check in and check out.
Location is excellent Family room option Good breakfast
The hotel and our room was extremely cold. Atrium was noisy which disturbed sleep. Double-sized beds were very narrow. Pull out sofa mattress was very uncomfortable.
Happy hour and breakfast are worth every penny.
The lobby was freezing, I get it's summer and you wanna give people relief of the heat, but we were so cold we brought our breakfast to the room.
Convenient location, breakfast buffet, room set-up, staff, swimming pool
Our stay at the Embassy Suites was excellent. The location was central, the room was clean, spacious and comfortable bed. The facilities were great and the bell staff was especially helpful. The full breakfast and manager's reception in the evening were excellent and of course when traveling with kids a pool is a must. We really enjoyed our 5 days, 4 nights at this hotel.
The cost of parking is expensive so we made alternate arrangements.
The location of the hotel was perfect. My family enjoyed the pool. And the room was clean and comfortable. The staff helped us with transportation around the city and gave us suggestions for restaurants. Loved the happy hour!
We had a good experience, there really wasn't anything we didn't like.
Location was perfect. Valet, bell desk workers were very helpful and pleasant
Front desk staff not overly friendly or helpful. Wallpaper peeling in our room. Had issues with keys multiple times during stay. No safe in room had to take valuables down to front desk.
That we had to leave.
Suite is efficient, well appointed and thoughtfully laid out. We had a corner room, which is much better than the rooms with only one window.
The open space is cavernous, and with the number of children (which comes with the territory in a suite hotel) it can get loud in the center area.
The employees at the hotel were very nice and accommodating. The location was great! For the most part, our room was very nice and clean. I didn't go with excellent when ranking cleanliness and comfort because the sofabed mattress and mattress cover in our room were wet. I didn't find out until the middle of the night before we were to check out. I informed the front desk at checkout time because I was afraid I would be charged for damages but to my surprise, they deducted some from my bill to compensate. I'm sure it would have been taken care of promptly if I would have found out when we first checked in.
Not happy with having a wet mattress and mattress cover in the sofabed.
I travelled with a friend and we liked the two room set up, each with TV, double beds, nice bathroom and plenty of closet space to accommodate our shopping. The coffee machine in our room was great first thing in the morning.
The servicing of our room was fairly hit and miss and often they did not empty the rubbish bins. We arrived at 11pm from a 16 hour flight and thought the registration staff were not very helpful. Fortunately our little problem was easy enough to clear up.
not much, another huge hotel with no personal touch,also 2 separate lifts required to rooms
EVERYTHING especially the breakfast, snacks and evening reception. Hotel was very convenient to all Chicago activities.
The sofa bed was very uncomfortable so I slept on it unfolded. It was ok. Maybe rollaways might help.
Everything, location! The staff, environment. Cleanliness. Happy Hour, Breakfast! Amazing.
waiting for the elevators!
The concierge was very helpful and friendly. The breakfast was very nice and the staff was very kind and helpful.
The bellman was unfriendly and a bit rude to us for not tipping him.
Staff was great. I called down a few times with needs and was serviced promptly. Free cook to order breakfast was nice. We also took advantage of the Managers Reception one of the two nights we stayed. Great views and the size of the room was great. We did not feel on top of each other at all and traveling with two young kids that was VERY nice. Plenty of room for all of us and all of the stuff you take traveling with kids. Would book here again.
We booked a slightly higher priced premium suite that included a drink and snack station for the convenience of not needing to run to a store to buy waters and snacks for the kids for our days out in the city. There was no water in the drink station the whole three days, snack station was all but wiped out 85% of the time. I did call the front desk and they brought bottle waters to our room. Like I said. The staff was great!
Awesome manager's social in the evening!
Taking 2 different elevator systems to enter/depart the room and hotel.
The view from our room was excellent. Breakfast was delicious.
It seems that Hilton had a system wide computer outage, we could not check in when we arrived. It also appeared that the rate quoted was increased.
Free breakfast Early check in provided Free WIFI Friendly Staff Free managers reception
The en-suite rooms and the buffet breakfast with the made-to-order option.
I was charged much more than the amount shown on the booking. When I complained they said they'll reverse it but they didn't.
Overall a good experience
WiFi not included
bar time pool location
entrance/sign too small
Size of the room with breakfast and cocktails included.
Directions to the hotel from O'Hare by subway deficient. Should describe by Blue Line and Red Line!
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