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511 North Columbus Drive, Streeterville, Chicago, IL 60611 – Show map
Excellent location – rated 9.3/10! (score from 279 reviews)
Rated by guests after their stay at Embassy Suites Chicago - Downtown/Lakefront.
|One Bedroom King Suite||
|Premium Double Suite with Two Double Beds||
|Premium Double Suite with Two Double Beds - Lake View||
|Premium One-Bedroom King Suite||
|One-Bedroom Double Suite with Two Double Beds|
|One-Bedroom Corner King Suite||
|Premium Corner King Suite - One Bedroom|
|One-Bedroom Double Suite with Two Double Beds - Disability Access||
|One-Bedroom King Suite - Disability Access||
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139 properties in Chicago
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279 verified reviews
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Embassy Suites Chicago - Downtown/Lakefront's staff speaks: Spanish, English
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Fitness Center, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room
Wired internet is available in all areas and charges apply.
WiFi is available in all areas and charges apply.
WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.
Public parking is available on site (reservation is not needed) and costs USD 39 per day.
Private parking is available on site (reservation is not needed) and costs USD 58 per day.
Room Service, 24-Hour Front Desk, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
4:00 PM - 11:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! Up to two children under 18 years stay free of charge when using existing beds.
Up to two older children or adults are charged USD 20 per person per night when using existing beds.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 279 reviews
Value for money
Show reviews from:
Overlooking Grant Park and Lake Michigan, this hotel is within a 5-minute walk of Millennium Park. It features on-site dining, an indoor pool and a 32-inch flat-screen TV with HBO in every room.
Score from 480 reviews Very good
Off the banks of the Chicago River, this luxurious hotel is conveniently located within a 5 minute walk of the Magnificent Mile and Millennium Park.
Score from 1140 reviews Excellent
In the heart of downtown Chicago, seconds from the Magnificent Mile area and popular attractions, this hotel features exceptional accommodations complete with an on-site restaurant.
Score from 493 reviews Excellent
In Chicago, Illinois, this hotel features a bar with 6 flat-screen TVs. It is one block from the Magnificent Mile.
Score from 257 reviews Very good
The delicious breakfasts - made to order or buffet. Everything was hot and tasty. The Manager's Reception at 5:30 with complimentary snacks and beverages was an unexpected delight. The suite style rooms were perfect and the beds were comfortable and quiet.
Great location to walk to local businesses and attractions
Our room wasn't serviced by housekeeping every day.
We only stayed for a night on our honeymoon, but the desk help at the entrance was so friendly and helpful with recommending places to go and things to see. We thoroughly enjoyed our stay.
Price of parking was really expensive as well as room rate.
This hotel was great. It was within walking distance of the navy pier and the staff was excellent.
We had to self park and it was kind of confusing on where to go.
Free breakfast!!! Nice selection :)
Lack of elevators on the main floor. Could of used a set on each end instead the furthest end!
The location was great - it's directly behind Magnificent Mile and close to Navy Pier. The amenities at the hotel were great - free drinks and snacks every night. Overall, it was a great hotel and I would stay there again.
I got the room at a great price, but the rates fluctuate quickly. The price went up drastically a day later.
Location was great. Breakfast and snack time was good.
Hair in my tub that wasn't mine. I asked for one room to be put on one credit card and the other room put on a seperate credit card and they screwed that up badly. Now all my funds are being held hostage. No one has gotten back to me to let me know if the situation was cleared up. My daughter was told we would have to pay for someone to bring us silverware to our room.
Stayed here before and it's always good. I got a deal but it can be pricey. No too many suite options downtown if you are looking not to share a bedroom with your kids.
Due to location parking is expensive all around there. Pool is small. Cocktail reception is a joke. Line is very long for the free drink and the appetizers were pretty lame.
Walking distance from many places. Very good breakfast. Efficient check in and check out.
Free drinks during the Manager's Reception in the evening - although there was a waiting in the line for a drink all the time - it was unexpected and nice. Nice view from upper floors (Chicago skyscrapers)
Totally unresponsive management. I reported old dirt in my bathroom, broken door handle and sticking out tapestry 3 times (including email to the manager) and over 3 days stay nothing was sorted. Very busy breakfast with lack of tables and a long line waiting for ordered food.
A very friendly staff & wonderful location to what we wanted to see in Chicago having two grandchildren. Swimming, breakfast & snacks were an excellent addition.
I booked online with a third party. I asked for an early check in & they said I could check in early for an additional fee of $25.00. I had a confirmation # & they wouldn't let me check in @ 11:30. We were told to come back at 2:00. We had no trouble then. It wasn't that bad but I just didn't like have to come back.
Location is excellent Family room option Good breakfast
The hotel and our room was extremely cold. Atrium was noisy which disturbed sleep. Double-sized beds were very narrow. Pull out sofa mattress was very uncomfortable.
Happy hour and breakfast are worth every penny.
The lobby was freezing, I get it's summer and you wanna give people relief of the heat, but we were so cold we brought our breakfast to the room.
Convenient location, breakfast buffet, room set-up, staff, swimming pool
Our stay at the Embassy Suites was excellent. The location was central, the room was clean, spacious and comfortable bed. The facilities were great and the bell staff was especially helpful. The full breakfast and manager's reception in the evening were excellent and of course when traveling with kids a pool is a must. We really enjoyed our 5 days, 4 nights at this hotel.
The cost of parking is expensive so we made alternate arrangements.
The location of the hotel was perfect. My family enjoyed the pool. And the room was clean and comfortable. The staff helped us with transportation around the city and gave us suggestions for restaurants. Loved the happy hour!
We had a good experience, there really wasn't anything we didn't like.
Location was perfect. Valet, bell desk workers were very helpful and pleasant
Front desk staff not overly friendly or helpful. Wallpaper peeling in our room. Had issues with keys multiple times during stay. No safe in room had to take valuables down to front desk.
That we had to leave.
Suite is efficient, well appointed and thoughtfully laid out. We had a corner room, which is much better than the rooms with only one window.
The open space is cavernous, and with the number of children (which comes with the territory in a suite hotel) it can get loud in the center area.
The employees at the hotel were very nice and accommodating. The location was great! For the most part, our room was very nice and clean. I didn't go with excellent when ranking cleanliness and comfort because the sofabed mattress and mattress cover in our room were wet. I didn't find out until the middle of the night before we were to check out. I informed the front desk at checkout time because I was afraid I would be charged for damages but to my surprise, they deducted some from my bill to compensate. I'm sure it would have been taken care of promptly if I would have found out when we first checked in.
Not happy with having a wet mattress and mattress cover in the sofabed.
I travelled with a friend and we liked the two room set up, each with TV, double beds, nice bathroom and plenty of closet space to accommodate our shopping. The coffee machine in our room was great first thing in the morning.
The servicing of our room was fairly hit and miss and often they did not empty the rubbish bins. We arrived at 11pm from a 16 hour flight and thought the registration staff were not very helpful. Fortunately our little problem was easy enough to clear up.
not much, another huge hotel with no personal touch,also 2 separate lifts required to rooms
EVERYTHING especially the breakfast, snacks and evening reception. Hotel was very convenient to all Chicago activities.
The sofa bed was very uncomfortable so I slept on it unfolded. It was ok. Maybe rollaways might help.
Everything, location! The staff, environment. Cleanliness. Happy Hour, Breakfast! Amazing.
waiting for the elevators!
The concierge was very helpful and friendly. The breakfast was very nice and the staff was very kind and helpful.
The bellman was unfriendly and a bit rude to us for not tipping him.
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