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5500 North River Road, Rosemont, IL 60018, United States of America – Show map
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21 properties in Rosemont
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42 verified reviews
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Embassy Suites Chicago - O'Hare Rosemont's staff speaks: English
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Fitness Center, Indoor Pool
Food & Drink
WiFi is available in all areas and charges apply.
Wired internet is available in all areas and charges apply.
Internet via TV is available in the hotel rooms and charges apply.
Public parking is available on site (reservation is not needed) and charges apply.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Airport Shuttle (free) , 24-Hour Front Desk, ATM on site, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms
3:00 PM - 11:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
The maximum number of total guests in a room is 4.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 42 reviews
Value for money
Show reviews from:
Opposite the Stephens Convention Center and minutes from O'Hare International Airport with free transportation, this hotel features easy services to downtown Chicago along with recently renovated...
Score from 305 reviews Very good
This hotel is located less than 2 miles from the Chicago O'Hare Airport, and 10.7 miles from Wrigley Field. It offers stylish suites, and a complimentary airport shuttle service.
Score from 189 reviews Very good
Featuring 3 restaurants and a lobby filled with local artwork, this Rosemont hotel provides a free shuttle service to and from Chicago O’Hare International Airport.
Score from 233 reviews Excellent
Located 2 miles from O'Hare International Airport, this Des Plaines hotel offers free airport shuttle service.
Score from 48 reviews Excellent
Breakfast is free and nice
Notice of planes in the early morning
The beds were very comfortable
Hot tub was not warm or hot enough pool was cold indoor one very disappointed
I appreciated the van service to O'Hare. The reason for our stay was to get my daughter to the airport for her international flight. This was a good option. It's much like every other Embassy Suites. Because it was so cold, we did enjoy dinner in the onsite restaurant.
I was surprised by an extra $25 charge on my visa for parking. That is rediculous! Not happy about that especially since I was never told about it ahead of time!
Breakfast was good, lobby was too cold and thus the restaurant off of lobby was too cold. Suggest adding a glass partition with door to restaurant from lobby area. Staff was great & courteous.
Driver picked us up & never offered to put luggagen back. I had to sit on my suitcase in the chair to make room for over full bus. Room was a bit dirty needs updating. Noticed on arrival most tables in main eating area dirty & had empty pizza boxes and uncleared tables. The same upon our arrival for a bite to eat in the bar upon our late arrival around 10pm
Nominal fee for internet
The ease of check in was great. The staff was friendly and helpful. This is a great location. It is so close to everything. Would stay here again if we ever go to Chicago with our children.
There was a family that decided to extend their room to the hall and they let three boys run around the floor all night until about 10. Parents sitting on the floor drinking while kids doing laps was not acceptable. I would take it that this doesn't happen all the time.
Good transfer to the airport good breakfast room size
Only payable wifi I have my mobile wifi therefore did not use it
Nice for a gathering of friends
I enjoyed staying there ,loved the breakfast and free evening drinks. Nice clean rooms and nice staff.
Embassy Suites is a wonderful hotel. the accomodations were excellent. loved the breakfast buffet, pool, and fitness center. most of all loved the location. so much to do in rosemont and a lot within walking distance.
not a big fan of my room overlooking a courtyard when i walk out the room door.
The free cocktail hour, the huge free to order breakfast. The staff was really nice.
Many times I called and would just get an answering machine, I would leave my number and no one would call back. It was during the week of labor day maybe that is why.
Ran out of muffins Sunday morning, coffee wasn't hot enough
Very good breakfast selections and friendly service.
Carrying my luggage to my room at the opposite end of the hall only to have my key not work ; all the way back down and then up again.
need waffles for breakfast
The location 20 minutes from Downtown Chicago
Horrible experience. We ended up with a free night stay and canceling our 2nd night. We ate at the Basil Kitchen where we sent back our kids food because it was horrible. The chicken fingers were gray. My husband ate all his beef tenderloins and mashed potatoes and ended up with food poison. We got to our room and it was blood on the sheets and the previous guest shirt in the bed which clearly indicated the room had not been cleaned. Due to my husband getting sick we was not able to make it to my cousin funeral and continue with our stay. I will be sending a formal letter to the hotel. We stayed their on the night of July 4, 2014.
ABSOLUTELY EVERYTHING ~ BEST HOTEL STAY WE'VE EVER HAD!!!
I like the breakfast and the evening reception.
The front desk staff that day are not helpful at all. There are some customers that are having problem wirh parking space. Also, the staff who is ckecking us in is not friendly.
having to pay for parking
The room was outstanding, with the bedroom separate from the main quarters. The free breakfast was amazing. I don't generally eat breakfast, but what was offered looked so delicious, I couldn't pass it up. Also the free "happy hour" was a very pleasant surprise, even though I wasn't able to take advantage of it. I didn't see that on the website- if you advertised that, I can't imagine the other hotels having an advantage over you. I stay next door at Doubletree several months ago, and Embassy Suites has them beat hands down!
The parking arrangements and fee. I understand there isn't much else you could do, in that area, but the fee seems a little steep.
My room was nice overall, the hotel was nice and comparable to other embassy suites appearance-wise...Staff was attentive when I did have issues.
The manager's reception was horrible. They only had a snack mix. The restaurant was understaffed for dinner, for the prices they charge, they should have better service. The cook for breakfast had no help, resulting in overcooked omelette and waffle...bleh.
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