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5800 Rockside Woods Boulevard, Independence, OH 44131, United States of America – Show map
|Double Suite with Two Double Beds - Non-Smoking||
|King Suite with Bath Tub - Disability Access/ Non-Smoking||
|Double Suite with Two Double Beds - Smoking||
|King Suite - Smoking||
|One-Bedroom King Suite - Non-Smoking||
|Premium Double Suite - Non-Smoking|
|Premium King Suite - Non Smoking|
|One-Bedroom Suite with Two Double Beds - Non-Smoking||
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11 properties in Independence
Including hotels, apartments, villas and more.
48 verified reviews
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Embassy Suites Cleveland-Rockside's staff speaks: English
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Fitness Center, Indoor Pool, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu
WiFi is available in all areas and charges apply.
Free public parking is available on site (reservation is not needed).
Room Service, Shuttle Service (free) , Airport Shuttle (free) , 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Paid WiFi, Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
From 3:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults stay free of charge when using existing beds.
One older child or adult stays free of charge in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 48 reviews
Value for money
Show reviews from:
Designed with comfort in mind, this Cleveland hotel offers many free amenities and services, including 24-hour shuttles to Hopkins International Airport, and is a short drive from many popular sites.
Score from 85 reviews Excellent
Featuring an indoor pool and hot tub, this Beachwood, Ohio hotel is within 10 miles of the Cleveland Museum of Art, Cleveland Botanical Gardens and Cleveland Museum of Natural History.
Score from 35 reviews Very good
Directly off I-271, a short drive from downtown Cleveland, this Ohio hotel features spacious all-suite accommodations furnished with many modern conveniences, including microwaves and refrigerators.
Score from 28 reviews Excellent
Boasting a spa, restaurant and lounge, this Cleveland hotel is located steps from shopping and dining destinations.
Score from 127 reviews Very good
Staff was very nice. Breakfast and managers reception was very nice.
Booked room over 2 months in advance and requested ground floor if available or close to elevator. At check in we were given a room on the top floor opposite side of hotel from elevators. Kids running and noise in halls til wee hours.
The cleanliness and freshness of my room was fantastic. Comfy bed, nice shower. Made-to-order omelets were a nice touch to the breakfast buffet. Pool tables available in the main lobby after 10 a.m.
The hotel was hosting several events the weekend I stayed. Main lobby blocked off most of my first evening and limited parking available due to hired valet service for the events. Also several families were hosting birthday parties in the rooms that weekend so the halls were overrun by children and teens, couldn't use the pool as I'd been hoping to (which was a factor in me choosing this particular hotel to begin with).
Kids messes on the pool
Location is great, you can get anywhere in the city within 30 minutes. Food and shopping nearby. Downtown just 10 minutes away via freeway
Paid wifi services.
I loved the open layout of the hotel because from my floor it almost felt like you were in another city..
One of their staff members is very rude and unfair.
Hotel was very nice, staff also. Breakfast was great!
Guests were very loud all nite.
The overall stay was excellent
I had no glass plate in my microwave
charges on WLAN, but you can try to negotiate the fee and get it for free.
A little noisy.
Suite, breakfast, and staff were great.
Run out of free snacks and beverages machine was broken
No free wifi
Spacious. Comfortable beds. Pool and gym. Restaurant.
easy ride to downtown cleveland. quiet hotel for all it being right by the interstate. some housekeeping/staffing snafus but if traveling with children would probably stay again.
No sheets on the fold out bed and when we asked for said sheets we were given sheets, no pillows and the accent cover for the foot of the bed and told it was the only blanket available. Housekeeping never came. Dont mind unmade beds or reusing towels, but an empty garbage can and some coffee packets would have been nice.
The suites GREAT breakfast GREAT managers reception
Queen beds would have been better than doubles
Everything was top quality and the employees were the best.
Manager reception and breakfast
No wifi. You had to pay extra for it. Beds were small.
The hotel is clean. Rooms were very comfortable. Staff is friendly and very helpful. Food is excellent, most hotel restaurants do not have very good food.
It was near anything, we had to drive any where ewe went.
The only good things I can say are, the front staff were very understanding and very helpful and breakfast was great.
I checked in at 3:30pm and I still had to stand around for an extra 25 mins as they still had to prep my room. I get to my room and go to the bedroom just to check everything out, I look at the pillows and there's a face full of makeup on the pillow and the others still had drool marks and yellow stains. I take the pillows down to the front desk and room service brings more pillows, same issues dirty nasty" clean" pillows yet again. So then I call down instead of going down a 2ed time, he comes to the room with an attitude and wet pillows as if he pulled them out of the dryer to soon... I've had it I called to the front again and just told them about the issues... 2ed issue I get ready to give my kids a bath and the tub is clogged and black stuff is floating all around the tub, ewwwwwwww so I called to the front and complained they moved me to another room which was so much better then my 1st... so I don't know if it was the cleaning crew on that floor but I will never step foot in that hotel again.
Housekeeping, happy hour wait staff, maintenance, and laundry room
the day staff(front desk). Upon arrival I was given a room that had dirty dishes and laundry in front of the door we had to move it to the side just to get I into our room, I was told the people who take care of that were not there yet???????? then as with an, I was disturbing them again attitude maintenance(who was very nice) had to come fix the bathroom sink as it would not drain. The front desk day staff was the worst we waited for the staff that arrived after 8. To handle all our needs, we had to stay an extra night a waited til they arrived to book the next day.
Staff at front desk were very pleasant and informative. Breakfast staff were pleasant also. Great location right off exit.
Hotel staff lost control of their hotel to children, lots of them. Myself and two friends could not enjoy the swimming pool due to at least 50 + kids in the pool, jumping over our heads to get in the pool. They used the safety rings and poles for their enjoyment. We couldn't enjoyed the jacuzzi because kids used it for a swimming pool also while splashing and kicking water everywhere and believe it or not some parents were present while this was going on. We decided to leave the pool area and go to our room. It took awhile for the elevators to come because children were having a race with the 3 elevators. We decided to relax in our room until dinner but that got interrupted also. Kids were running around the hotel hallways being very noisy and bumping the walls. When we stepped outside of our hotel room to see what was going on, a tall male security guard wearing black leather gloves came along looking very upset. We asked him if he needed any assisrance and his responce to us was rude when we were only offering to stop the running children on the 8th floor. We decided to leave the hotel and returned after 11:00 pm when the children aren't permitted to roam the hotel without their parents. Thank God we were only booked for one night. The parents should be ashamed of themselves for allowing their children to display that they have no home training or etiquette. Kathy C. Pittsburgh
Room and breakfast
Pool was a little cold. Hot tub jets didn't work
Easy on, easy off freeway. Close to Downtown, we went to Rock& Roll Hall of Fame. Breakfast and Happy Hour were great!
Can't think of anything...
The bed is comfortable.Every stuff is clean.I like it!
This is an elegant hotel, yet the atmosphere is casual & friendly. The complimentary happy hour was a wonderful welcome & my Mom was impressed. We stayed for dinner & loved it. We will return again. Thank you!
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