Saved to 14 lists

Show map Embassy Suites Cleveland-Rockside

Customers who viewed Embassy Suites Cleveland-Rockside also viewed:

Holiday Inn Express Cleveland Downtown

hotel This Cleveland hotel offers free Wi-Fi and rooms with plush bedding along with a flat-screen TV with cable channels and a work desk. Quicken Loans Arena and Progressive Field are a 10 minute walk...

Most recent booking for this hotel was today at 02:35

Score from 137 reviews Excellent 8.7/10

InterContinental Suites Hotel Cleveland

hotel Located on Route 20 and the Cleveland Clinic campus, this all-suite hotel features a free shuttle to the University Circle museums. Free Wi-Fi is available throughout the hotel.
Score from 42 reviews Very good 8.5/10

Hilton Garden Inn Cleveland Downtown

hotel Right across from Progressive Field, home of the Cleveland Indians, this hotel is situated in the heart of the city and features numerous free amenities and spacious and comfortable guestrooms.

Most recent booking for this hotel was yesterday at 20:10

Score from 138 reviews Very good 8.5/10

La Quinta Inn Cleveland Independence

hotel Located off of Interstate 77, this La Quinta in Independence, Ohio is 10 miles from downtown Cleveland and serves a continental breakfast daily. Free Wi-Fi is also available.

Most recent booking for this hotel was yesterday at 01:21

Score from 49 reviews Good 7.9/10

Newest reviews for Embassy Suites Cleveland-Rockside

  • Anonymous
      United States of America
    August 24, 2014

    The suites GREAT breakfast GREAT managers reception

    Queen beds would have been better than doubles

    8.8

  • Kathy
      United States of America
    August 18, 2014

    Everything was top quality and the employees were the best.

    10

  • Dawn
      United States of America
    August 18, 2014

    Manager reception and breakfast

    No wifi. You had to pay extra for it. Beds were small.

    7.9

  • Raymond
      United States of America
    August 5, 2014

    The hotel is clean. Rooms were very comfortable. Staff is friendly and very helpful. Food is excellent, most hotel restaurants do not have very good food.

    It was near anything, we had to drive any where ewe went.

    8.8

  • Ashli
      United States of America
    August 3, 2014

    The only good things I can say are, the front staff were very understanding and very helpful and breakfast was great.

    I checked in at 3:30pm and I still had to stand around for an extra 25 mins as they still had to prep my room. I get to my room and go to the bedroom just to check everything out, I look at the pillows and there's a face full of makeup on the pillow and the others still had drool marks and yellow stains. I take the pillows down to the front desk and room service brings more pillows, same issues dirty nasty" clean" pillows yet again. So then I call down instead of going down a 2ed time, he comes to the room with an attitude and wet pillows as if he pulled them out of the dryer to soon... I've had it I called to the front again and just told them about the issues... 2ed issue I get ready to give my kids a bath and the tub is clogged and black stuff is floating all around the tub, ewwwwwwww so I called to the front and complained they moved me to another room which was so much better then my 1st... so I don't know if it was the cleaning crew on that floor but I will never step foot in that hotel again.

    4.2

  • Yolanda
      United States of America
    July 27, 2014

    Housekeeping, happy hour wait staff, maintenance, and laundry room

    the day staff(front desk). Upon arrival I was given a room that had dirty dishes and laundry in front of the door we had to move it to the side just to get I into our room, I was told the people who take care of that were not there yet???????? then as with an, I was disturbing them again attitude maintenance(who was very nice) had to come fix the bathroom sink as it would not drain. The front desk day staff was the worst we waited for the staff that arrived after 8. To handle all our needs, we had to stay an extra night a waited til they arrived to book the next day.

    7.5

  • Anonymous
      United States of America
    July 6, 2014

    Staff at front desk were very pleasant and informative. Breakfast staff were pleasant also. Great location right off exit.

    Hotel staff lost control of their hotel to children, lots of them. Myself and two friends could not enjoy the swimming pool due to at least 50 + kids in the pool, jumping over our heads to get in the pool. They used the safety rings and poles for their enjoyment. We couldn't enjoyed the jacuzzi because kids used it for a swimming pool also while splashing and kicking water everywhere and believe it or not some parents were present while this was going on. We decided to leave the pool area and go to our room. It took awhile for the elevators to come because children were having a race with the 3 elevators. We decided to relax in our room until dinner but that got interrupted also. Kids were running around the hotel hallways being very noisy and bumping the walls. When we stepped outside of our hotel room to see what was going on, a tall male security guard wearing black leather gloves came along looking very upset. We asked him if he needed any assisrance and his responce to us was rude when we were only offering to stop the running children on the 8th floor. We decided to leave the hotel and returned after 11:00 pm when the children aren't permitted to roam the hotel without their parents. Thank God we were only booked for one night. The parents should be ashamed of themselves for allowing their children to display that they have no home training or etiquette. Kathy C. Pittsburgh

    6.3

  • Stephanie
      United States of America
    June 19, 2014

    Room and breakfast

    Pool was a little cold. Hot tub jets didn't work

    7.9

  • Susan
      United States of America
    May 24, 2014

    Easy on, easy off freeway. Close to Downtown, we went to Rock& Roll Hall of Fame. Breakfast and Happy Hour were great!

    Can't think of anything...

    10

  • Ami
      United States of America
    May 22, 2014

    The bed is comfortable.Every stuff is clean.I like it!

    8.3

  • Sandra
      United States of America
    May 21, 2014

    This is an elegant hotel, yet the atmosphere is casual & friendly. The complimentary happy hour was a wonderful welcome & my Mom was impressed. We stayed for dinner & loved it. We will return again. Thank you!

    What's not to like?

    10

  • Tiffany
      United States of America
    May 21, 2014

    We loved the managers cocktail hour and free breakfast. The hotel was very clean and the staff was pleasant and helpful.

    10

  • Salam
      Canada
    April 4, 2014

    The place was clean, good service. The variety with breakfast choices that been offered.

    No shampoo was available in the room; I had to ask for it. After midnight, we were not allowed to stay in the lobby to chat as business partner needed to finalize discussion.

    8.3

  • Johanna
      United States of America
    March 14, 2014

    food

    room service

    7.5

  • Dominic
      Poland
    November 18, 2013

    Nice staff and an easy airport pick up. All in all a decent place to stay

    Its old and feels dated with its old décor and carpets but its not enough to put me off going again. Guys you need to make the WIFI free in this day and age its expected as there are other hotels that include this!

    7.5

  • Francois
      United States of America
    October 8, 2013

    Everything about the room, the staff, and the amenities were top shelf.

    Nickel & diming customers with paying for internet access. A true 4-star hotel does not do that.

    8.3

  • Anonymous
      United States of America
    September 11, 2013

    Breakfeast in morning.

    Room was a little dark.

    10

  • Claire
      United States of America
    September 5, 2013

    The staff were very friendly! I was staying there because I had an appointment at the Cleveland Clinic and was very stressed! On arrival (have no idea what his name was but I can tell you I checked in on 9/2 around 6 PM, so you can check schedules) the the desk clerk was very helpful, friendly, and answered so many of our questions about the traffic in the AM! He was very helpful and made us feel right at home! Great guy! I attended the "manager's reception" and the staff were all friendly and welcoming as was the staff at breakfast:) Whomever does the hiring should be commended for hiring friendly people:)

    I was completely satisfied! I am not a high maintenance traveler who complains about the pillows being to soft!:) I found everything just as it should be:)

    10

  • Anonymous
      United States of America
    August 28, 2013

    value service location

    10

  • Anonymous
      United States of America
    August 28, 2013

    Excellent breakfast! Very convenient and quick.Worth the trip! Staff was friendly and competent. Hotel nicely laid out and easy to navigate. Loved the atrium! Beds and room decor very comfortable and clean. Would recommend to friends or family anytime they visit the Cleveland area.

    Only complaint would be, as a smoker had to go outside.

    10

  • Anonymous
      United States of America
    August 20, 2013

    Very friendly staff. Very welcoming.

    Beds are very soft. If you have back problems keep looking.

    7.5

  • Cori
      United States of America
    August 5, 2013

    flexibility of check in and check out times continental breakfast

    a maid knocked on our door at 9am when we were told we didn't have to check out till 12 had to life the door to lock the dead bolt

    7.5

gogless
Close map