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220 West 43rd Street, Kansas City, MO 64111, United States of America – Show map
|Double Suite - Smoking||
|King Suite - Smoking|
|Double Suite - Non-Smoking|
|King Suite - Non-Smoking|
|Premium King Suite|
|Executive King Room - Non-Smoking||
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66 verified reviews
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Embassy Suites Kansas City Plaza's staff speaks: English
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Sauna, Fitness Center, Indoor Pool
Food & Drink
WiFi is available in all areas and charges apply.
Wired internet is available in all areas and charges apply.
Public parking is available on site (reservation is not needed) and costs USD 10 per day.
Private parking is available on site (reservation is not needed) and costs USD 15 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Designated Smoking Area
4:00 PM - 11:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults stay free of charge when using existing beds.
Extra beds are not available.
One child under 2 years stays free of charge in a crib.
The maximum number of total guests in a room is 4.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 66 reviews
Value for money
Show reviews from:
Located at the beautiful Country Club Plaza and 4 miles from downtown Kansas City, Missouri, this Holiday Inn features a spacious outdoor pool. Free Wi-Fi is available throughout the hotel.
Score from 74 reviews Very good
This hotel is 3 blocks from the Sprint Center and the Kansas City Convention Center. It features an on-site spa, an elegant restaurant and lounge, and complimentary in-room Wi-Fi.
Score from 90 reviews Good
On Country Club Plaza and a 10-minute drive from the center of Kansas City, Missouri, this hotel features both indoor and outdoor pools. Free Wi-Fi is available in all areas.
Score from 67 reviews Very good
This Marriott overlooks Country Club Plaza, Kansas City’s entertainment and shopping district. It offers an indoor pool, full-service restaurant and traditionally decorated rooms with 37-inch LCD...
Score from 109 reviews Excellent
Walking distance to many shops, attractions, bars, restaurants in hip KC neighborhood. Hotel staff were super friendly and the hotel itself is spotless and gorgeous. Free happy hour every day with snacks and full bar, and free breakfast with cooked to order food! Can't be beat. A little more expensive than the 816 hotel but well worth it. Will go again!
Free shuttle service within 2 miles radius of hotel Complimentary reception each evening with free drinks and snacks Excellent breakfast buffet with cooked to order omelettes
Lounge area of our suite smelled rather stale - probably because windows to outside are sealed shut, presumably for safety reasons.
My visit was the best by farm
Room service menu should be larger.. more selection of food.
Everything but the pull out bed.
The pull out bed was not unlike a medieval torture rack. Awful! The staff took off $50.00, but the bed should be in the dumpster by Monday a.m.
Location, convenience, range of facilities
Limited paid parking and lack of free internet
location helpful staff breakfast
room service dishes not picked up daily. hallway to elevators not vaccuumed regularly
Breakfast food was good
Happy hour line too long snacks not worth wait we had mold on the ceiling of our room there were dirty linens and room service food in the hall for hours maid entered our room while we were still sleeping at 8 am
It would be nice if there was a Shuttle to the light district
The Staff is GREAT!
The bathroom is very small!
Very impressed with everything!! Happy hour, pool, breakfast, staff, location.
Sofa bed not very comfortable.
no way to open a window for circulation in the smoking room.
Loved the shuttle to nearby locations. Driver was very helpful and friendly. Comfortable beds, but not two queens, just doubles.
I stay at this chain because of the great hot breakfasts. Not so great here. We were told breakfast was served until 9:30, but when we got down a little after 9 we were told made to order was closed but we could choose from what was remaining on the buffet. Not much! Also the room was in need of an update. Peeling wallpaper and uncomfortable living room seating.
We love Embassy Suites and the amminities such as breakfast and managers happy hour. Room size is also always a plus and location is key with this chain. Always close to shopping and good food.
Bedding and carpet needed replaced. They were stained. Shower curtain smelled sour and shower leaked and kept the floor wet. We were only there one night so I didn't ask to move rooms. 1 elevator not working at all and the line to get an elevator was crazy. Talked to the manager about that but he brushed it off. Not one of the nicer Embassy's I've stayed in and it's a shame because it's in a beautiful part of the city. Hotel lobby was in nice shape and rest of the staff was very helpful.
Breakfast was delicious and a great value. Shuttle service was nice to have. Location was great for what we had planned, and the hot tub and pool were top notch. Layout of the rooms was nice.
Our room, unbeknownst to us until we got there, was a smoking room. It reeked of smoke and smelled like someone had smoked a carton of cigarettes prior to our stay. Also, the shuttle service was a bit slow. They were always 10-15 minutes late to when they said they would be there.
the room was fantastic, the staff went beyond being helpful, the shuttle services were great. I don't have a bad thing to say. This was a great place to stay.
Staff was always friendly and public areas was kept very clean.
Breakfast buffet was not well maintained. Cold and hard potatoes.
Managers were very nice and seemed knowledgeable. They also were able to resolve issues to my satisfaction. Shuttle drivers were very nice and I liked that they could take us to many of the places that we needed to go to. Housekeeping did a good jobs on the room and were nice.
Lower level front desk staff members seemed incompetent and had poor training. Unauthorized charges on my debit card. Long waits for the elevators and breakfast line. Elevators are too small. Staff in food areas would try to take away plates while we were eating. Many of the food items and silverware/flatware were unavailable during breakfast. Breakfast service in general is very chaotic. I didn't like the parking spaces (too narrow) or that there is a fee for parking. The parking garage has poor signage and labeling, has poor lighting, and is in need of repair. Had to wait for an attendant to open gates to leave parking area after checkout. Seemed understaffed in general for a busy, completely booked weekend.
Very noisy. At check-out, the young lady behind the desk was not very pleasant.
I enjoyed the room, breakfast and reception. The staff especially the valet were very nice and friendly.
That the kids had to leave the pool at 10 p.m., so I had to leave the pool too. They passed out tickets for drinks. Why were we limited?
The room kind of smell a little bit but nothing was wrong
Staff was friendly and helpful. Hotel was clean and in very good condition. Interior is very pleasing. Breakfast was very nice.
Had to call for toilet paper, roll was almost empty upon check-in. Did not like being charged for parking. Bed was squeaky and uncomfortable.
The staff was excellent. The Manager handled me and my issues with the frat rats with grace and excellence. He took care of the issue, and NEVER tried to convince me that the interaction with the drunk college BOI's was going to be ok..!! He dealt with me and dealt with the situation in a timely manner.
I just did not find anything negative. I think that the breakfast room staff were so kind and responsive and made sure we had what we needed even with the feeding freenzy of massive numbers of horrible hung over frat rats everywhere..!!! The breakfast expereince could easily have been a negative but it was not. Now being in the elevators with those young punks...not so much...!!!!!!!
Hotel atmosphere is adorable! Breakfast very good! Staff very friendly and helpful!
Bellman rude and unavailable. Called down to have my car pulled out, it was out front running with NO bellman in sight. I got in my car and left, anyone could have taken my car!
it was very nice that hotel van took us too olkama joe barbcue restarurant.the room was wonderful and every day cocktail hour was nice got ticket for free drink .breakfast was excellent,
The hotel is looking tired, and compared to other hotels isn't really worth the money.
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