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Embassy Suites San Antonio Northwest I-10
7750 Briaridge, San Antonio, TX 78230 – Show map
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28 verified reviews
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Embassy Suites San Antonio Northwest I-10's staff speak: English
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Fitness Center, Hot Tub, Indoor Pool
Food & Drink
WiFi is available in all areas and costs USD 11.95 per 24 hours.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Airport Shuttle, Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
4:00 PM - 11:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
Extra beds are not available.
Free! One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Embassy Suites San Antonio Northwest I-10 accepts these cards and reserves the right to pre-authorize your card prior to arrival.
You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 28 reviews
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It was great everything was great staff was over friendly!! Rooms were huge and clean. The snacks and drinks were a plus!!
Not enough towels for my family.
Location was good for fiesta texas and sea world. Lots of good eating places nearby.
Hotel plaza grille was dreadful. Service was pitiful and food was not horrible. Never got part of our order. Talked to the manager and he had a condescending attitude and almost rude.
The restroom in my suite was dirty and my pillow had some blood on them. Thank god I took my own pillows.
Honestly I do not enjoyed my time in this hotel.
Lack of cleanness, took forever to travel on those smelly elevators. Rooms and bathroom were with a filthy nasty smell. The price I pay was extremely high for the type of hotel. This hotel really needs renovation. Wasted my money!
Overall it was a god hotel
Restaurant staff was lookingto easy money by not follow rules... serving beer at 11 am to good tip
BED TO FIRM
Room size ... Difficult to find a room that commodates 6
THE FOOD WAS SURROUNDED BY FLYS. BREAKFAS WAS OK BUT AT NIGHT IT WAS DIRTY.
Hot breakfast, nice staff
The hot tub was down a day after our checking throughout the rest of our stay, pool and pool area was very cold and these amenities were the reason for booking this hotel. Very disappointing!
Breakfast was outstanding! Staff was very professional and courteous!
Room service, cleanliness,nice room size
Nobody watches their kids in the pool
Very clean spacious rooms. Free full breakfast was great. The indoor pool was one of the reasons why we chose this hotel.
Indoor pool was nice, but way too much chlorine. We actually smelled like chlorine hours later.
Anything good was overshadowed by the service
We arrived at 1am one evening to find a large tour bus taking up 8 parking spaces. We were very tired and askd the employee at the counter if we could park in the very front because there was no available parking due to the bus. She said no and we explained that we could move our vehicle if it was to be towed. We were very tired. We discussed this for several minutes when a young man who was checking in intervened and stated that he was an employee of another hotel and in his words "in her defense" (speaking about the employee) parking is as there are spaces available. This annoyed me very much because no one was directing the conversation to him, in a service industry I believe the guest should be accommodated, and most impotartantly he was not an employee of the hotel. The employee at the counter stated that he was correct. She sided with someone that had nothing to do with the situation. I felt like we were dealing with a no win situation and that our needs we're not being taken into consideration and the we were being opposed by 2 people. When we walked away I turned around and I saw both her and him roll their eyes. Needless to say we will never stay at the embassy suites again. What I dislike is when someone says they are sorry for the inconvenience but offer no solutions. Someone should teach service people not to verbalized their insincere appologiies as it is very Obvious they aren't sorry. I can understand the regulation about parking but in our defense there was a bus taking up 8 spaces. We were forced to park on the street. This was the solution offered by the employee. She said there was plenty of parking on the street. At 1 am. She said she did not know who the bus belonged to to have them move it. We saw bus arrive at 830pm. I believe the worst part was for the guest to have intervened and take the side of the employee and for the employee to agree with the other guest instead of trying to accommodate us.
very friendy staff ,always cleaning nice hotel
Large bedroom Moderate size living area Hot breakfast included Indoor pool Decor of the lobby
1. Very small bathroom and inside of the bedroom. 2. Air condition did not work well in the bedroom but freezing in the living area. 3. Other guess had more than the allowable amount of people in one room, which caused lots of noise.
Breakfast is very good. the hotel is well located. the rooms are spacious.
The double beds are full size, not queen. one of the beds was in very poor condition. plus the sofa bed was also very poor condition. one day our room was not cleaned.
We reserved a King suite so our kids could sleep on the sofa bed & we sleep in the room. Instead of the bathrooms being in the hallway of the room like the other Embassy Suites we stayed, it was in the bedroom. That was very inconvenient because the kids had to come in our room to use the bathroom.
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