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250 Gateway Boulevard, South San Francisco, CA 94080, United States of America – Show map
|Deluxe King Suite|
|Non-Smoking Double Suite|
|Non-Smoking Executive Queen Suite|
|King Suite - Non-Smoking|
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26 properties in South San Francisco
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146 verified reviews
They speak your language!
Embassy Suites San Francisco Airport - South San Francisco's staff speaks: Chinese, Spanish, English, German
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Fitness Center, Hot Tub, Indoor Pool, Indoor Pool (all year)
Food & Drink
WiFi is available in all areas and costs USD 13.95 per 24 hours.
Wired internet is available in the business center and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 20 per day.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (free), Airport Shuttle (free), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Paid WiFi, Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
Chinese, Spanish, English, German
3:00 PM - 11:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to three children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 146 reviews
Value for money
Show reviews from:
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This hotel is on the San Francisco Bay and 2 blocks from Oyster Point Park. The hotel features an area shuttle service and full kitchens in every suite.
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Just under one mile north of San Francisco International Airport and a short drive from downtown, this hotel offers free transportation to the airport and the BART Metro Train Station.
Score from 136 reviews Good
April 26, 2015
Staff service excellent especially reception staff
April 21, 2015
They were charging us more than amount of reservation at booking.com.
After giving us double bed suites, they changed our room to king suite per reservations.
April 15, 2015
Unauthorized charges to the wrong credit card despite their repeated confirmations that they were charging the correct card. Wrong.
Good rates through Booking.com, BUT no communication between property staff and Booking.com.
April 13, 2015
the property is just a little worn, older furniture and rugs. just needs some cosmetic work!
friendly staff, ample breakfast, easy access to the city.
April 12, 2015
Paying for parking
I stay at this facilities on my business trip, this time, my whole family visited and they enjoyed the swimming pool, complimentary breakfast and your gold fish pond.
April 6, 2015
The Wifi. The fact that i have to pay for it makes it not worth it since the connection was very poor. The breakfast. We got there at 7:30 as that was supposed to be the less crowded time. The line was super long and the cook ed breakfast was not even worth the long wait. Residence Inn does a better breakfast by just keeping everything well stocked on warmers. There was 2 hardworking ladies busing and stocking the whole place. They did a great job but it was not enough to keep everything stocked.
Open terrace and friendly staff
April 4, 2015
The bartender was rude and unsocial, I order a tequila shot and did not offer a lemon with it I had to ask for one and he gave me a old dry one and never smile or made any comment just walked away, that is not a person that should hold a position where people are trying to relax and be talking friendly and polite
Nothing in particular
April 1, 2015
Breakfast and the bed!
March 28, 2015
Sofabed needs replacing
March 23, 2015
Some issues with food on the walkways due to messy people at breakfast. Most parking spaces were for Compacts which my Expedition was not.
Staff efficient and friendly. Check in had a glitch because of name sent by Bookings. Hotel comped wifi and parking and even sent up champagne for my daughter. Nice touch.
March 11, 2015
Staff were so willing, and able, to help with several queries. Breakfast was informal with plenty to choose from. Having microwave and fridge (in addition to coffee/tea facilities) in the suite was a huge bonus for us.
March 9, 2015
Cold, very cold.'
March 2, 2015
Complimentary shuttle to main SF was only Friday and Saturday. Daily parking fee plus tax. The carpet was old looking and needs to be updated and the suite/room has an old smell
The complimentary full breakfast and the shuttle to main San Francisco but only Friday and Saturday. The suite was clean. The personnel were all excellent
February 25, 2015
This is my go place for rest, relaxation, and fun. The service is impeccable, the rooms are excellent, the happy hour and the complimentary breakfast is perfect will continue to go here this is my secret oasis away my busy life.
February 24, 2015
Dissapointed that we have to pay $50 for parking. The bed felt really stiff & you can feel the springs. Bathroom had mold In the tub tiles on the wall.
Staff was friendly. Happy hour and breakfast was delightful. Room service staff was very accommodating
February 24, 2015
Rooms were in bad need of updating, cracks in sink, beds uncomfortable, shower curtain torn, furnishings old. Pool was a ridiculous mess. Way too many people for the size and so many people were dressed in clothing not swimsuits. It was nasty. I promised my kids they could swim but I would have NEVER got in the pool or hot tub. It was overcrowded, unclean and not supervised by any staff. I have managed a hotel and we did not allow people to swim without proper swimwear. It isn't sanitary. We also kept to a maximum number of people. This was not done. In fact most people dumped their kids and left. UNSAFE. I would not come here again based on the rooms and the pool situation. We paid too much for this kind of service. Would expect much better from Embassy Suites.
Nice facility. Reception at night was well done.
February 24, 2015
No hot chocolate packages for kids although there are tons of kids on the weekends. Wristbands were required for kids for pool, and no parties, yet there were at least 15 kids w/o wristbands in pool that were party attendees for someone's birthday. Parking is now $22 per night, no free Wi-Fi and no paper except for in the lobby. Tea options were limited to Lipton and herbal. We'll be looking for better value elsewhere from now on after fifteen years of using this hotel when in SF.
Breakfast buffet is still good and rooms are spaceous and comfortable.
February 7, 2015
We are a couple from United Kingdom that travel quite a lot around the world and have experience hundreds of hotels. Our experience at the Embassy suits was very good: please read comments below. Hotel is a little too far away from down town San Francisco for our liking. Hotel puts on a free shuttle bus fri, sat, sun to central San Francisco for guests. Shuttle driver told us times to be back for transport back to hotel, 1.30pm, 3.15pm, 5.00pm. Our party of six arrived at 1.10pm for shuttle back to hotel..... The day was very bad with windy and pouring rain.... Again shuttle bus did not arrive at 1.30pm as planned, we ended up waiting to 3.00pm no bus ever arrived.. We were all freezing cold and wet right through, we called the hotel again and the Hotel manager was so embarrassed again for their contractor shuttle bus letting down their guests, Hotel advised that we all catch a taxi and the hotel will pay the bill... Each taxi was $48 dollars each. When we finally arrived at hotel... The hotel manager gave us all a coupon for $25.00 towards a hot dinner in their restaurant. Again fantastic service and attentive staff and management.
Staff were very intentive to our every need. When we arrived at the airport on arrival, we decided to catch the hotel shuttle bus to the hotel which is actually operated by a third party contractor.... We waited 30 mins for the shuttle to arrive and called the hotel from the free telephone in the booth.... The hotel was so embarrassed and apologetic and said to us catch a taxi... The hotel will pay for it. Hotel paid the $18.00 fee. WOW what a service
February 7, 2015
No free wifi
Free breakfast,parking and a very comfortable bed!
February 3, 2015
the beds were too soft
The place was wonderful and inside everything was beautiful.
February 2, 2015
The beds and pillows were not that comfortable.
Breakfast was excellent and the rooms were really big.
January 23, 2015
I was amaze that the Hotel provided Full Breakfast. not just bagels and muffins, but omelets n other delicious food.
January 21, 2015
I was in room 710 for about ten mins and ive been bitten bye bugs please check facility
January 20, 2015
floors in lobby of the hotel were very dirty. the room had a smell of something covering up a bad smell. not the best Embassey suite we have stayed in.
restaurant food was great!!
January 6, 2015
$24 nightly parking fee. Wasn't aware of this as I've never stayed in SF before. The gentleman at front desk made no mention of parking fee upon check in. Not certain how he knew I had a car to park...but I was definitely charged.
Lobby and interior are beautiful as expected. Rooms are older style but spacious and well maintained. Beds are comfortable, everything very clean. Surprisingly the in-room coffee was delicious, CBTL pods! Enjoyed the complimentart beer, wine & snacks in Courtyard in the evening. Breakfast is great, many choices including cooked to order eggs & omelets. The staff at this location was professional and friendly.
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