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6646 Old Collamer Road, East Syracuse, NY 13057, United States of America – Show map
Excellent location – rated 9/10! (score from 26 reviews)
Rated by guests after their stay at Embassy Suites Syracuse.
|Executive King Suite - Non-Smoking|
|King Room - Disability Access/Non-Smoking||
|Premium Double Suite|
|Double Room with Two Double Beds - Non-Smoking||
|Premium King Suite|
|King Room - Non-Smoking||
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15 properties in East Syracuse
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26 verified reviews
They speak your language!
Embassy Suites Syracuse's staff speaks: English
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BBQ Facilities, Grounds
Fitness Center, Hot Tub, Indoor Pool, Indoor Pool (all year)
Food & Drink
WiFi is available in all areas and costs USD 9.95 per 24 hours.
Free public parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Paid WiFi, Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
4:00 PM - 11:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
Extra beds are not available.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Other Places you Might Like
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 26 reviews
Value for money
Show reviews from:
Located in New York, this hotel is 15 minutes from Syracuse Hancock International Airport. Guest suites include a kitchen and free Wi-Fi while the hotel offers a 24-hour gym.
Score from 107 reviews Very good
In Syracuse, Best Western Plus Carrier Circle is only 8 miles from Hancock International Airport. It offers guest rooms with free Wi-Fi access and a complimentary breakfast.
Score from 153 reviews Good
Staybridge Suites Syracuse offers self-catering suites with free Wi-Fi and cable TV, just 5 miles from Syracuse University. Facilities include an indoor pool and a fitness center.
Score from 31 reviews Very good
Located just off New York State Route 298 in Downtown Syracuse, this SpringHill Suites hotel offers guests a 24-hour gym, an indoor pool and a hot tub. Rooms have iPod docks and microwaves.
Score from 35 reviews Excellent
Had to call down for pillows for the sleeper sofa, was prompt in getting them however could have had them very easily in a closet. One of the filter jets in the pool did not have a cover on it and caught my upper arm, left a bruise on me. It would have sucked my three year old daughter arm in if she had been close to it. The breakfast hot buffet left something to be desired (everything other than the eggs were hard and disgusting). The lobby was pretty loud at night and you could hear it in the living room area of the room where the sleeper sofa is, but it finally quieted down around 11pm.
The room was very clean and well presented, very comfortable. The bed was heaven. My two children slept on the sleeper sofa and was comfortable as well. Loved that they offered a complimentary happy hour/mixer if sorts and the made to offer breakfast (omlets) were delicious. The pool area was nice, very clean. My husband enjoyed the gym, said it wouldn't have been great for a huge gym buff but much better then most of the hotel gyms we've seen before.
Only drawback was lighting. Hotel was very dark as atrium was covered with snow. Not enough interior lighting to make stairs safe. Dark carpet and dark tiles made the stairs difficult for members of our group.
Nice amenities. Happy hour for adults, pool for kids and hot breakfast for all.
If anyone stays on the sofa-bed in the living area, be aware that noise and light seep in around the entry door. This created a less than stellar experience for those sleeping in that area. We have experienced this on two separate occasions. During our stay the hotel was hosting 600 students for a Future Farmers of America convention. Saturday night we enjoyed a blaring DJ for several hours. We actually didn't mind the music, but would have appreciated being informed at the time we booked or checked-in that this would occur.
We first stayed here in August for a wedding and paid the 'block of rooms' rate. This time we ended up getting an even better rate with booking.com. Complimentary cocktails and breakfast are great amenities and make this hotel a wonderful value. Love the size of the room, but if you have overflow using the sofa bed, see my other comment. The meandering center walkway, with the stream makes it really feel like a get-away.
Youth Hockey team guests allowed to run around the hotel without supervision. For example, upon our arrival they (8) were occupying the elevator moving from floor floor. Later at night approximately 1am they were noisily running the hallways.
Spacious room and made to order breakfast.
The reception at the front desk. We have been back at this hotel over a dozen times. You would think they would know us by now. They don't. They never go out of their way to accommodate you until you actually complain. This is where this hotel needs BIG improvement. They need a people orientated manager that will improve staff moral and give them direction. Make the front desk your New Year's resolution. No problems with breakfasts, they are great. No problem with manager's cocktail, people are happy. Front desk. Point of check in. Need accomodating staff on duty. Smile and welcome your guests would be a good start:)
Breakfasts and manager's cocktail. Fran at breakfast was excellent making omlettes. Fran is a very familiar face and that is a big bonus when you stay at this hotel often.
The lobby and rooms are wonderful....spacious and very pleasant sitting in the lobby enjoying free cocktails from 5:30-7:30. However, you may want to consider limiting the number of children's birthday parties, as there were 42 children in the pool area, and many others running around the halls as if it was a track. Upon realizing our neighbors were having a (very loud) party, the front desk staff happily moved our room.
People smoking outside door
The atrium and the lounge areas
It was clean and comfortable. We particularly liked all greenery in the interior courtyard and tropical feel. Breakfast was exellent with made to order omelettes and fresh fruit. The room was quiet even though it was next to a major highway. Friendly staff.
There was a baseball team or two staying at the hotel. The kids were running up and down the hallways, pounding on doors in the middle of the night and even had their bicycles inside the hotel. The staff did nothing. When I complained, the front desk staff offered to rebate 50.00 from my bill. I have yet to see the credit.
I like Embassy Suites. The hotel was clean, the food was great
The breakfast was very good. Room was comfortable and clean. Overall a very good place to stay.
Hotel was dark...didn't feel welcoming. Kind of drab...would have liked to see the lovely fountains and walkways better lighted. during our stay, there was a water mane break and there was no water for hours. We found out from other guests...it would have been nice to get a call to our room to just let us know. (We didn't have any issues with it-didn't otherwise affect our stay).
Pool area was nice. Breakfast was very good (variety-something for everyone). Rooms were clean and comfortable. We were overall very happy with this hotel :)
Convienantly located, well maintained. friendly staff.
Rooms were not ready at check in time. They kept telling us it would be 20 minutes. They told ALOT of people it would only be 20 minutes. It was over an hour. They did comp us one night for our delay.
the staff was very helpful
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