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6646 Old Collamer Road, East Syracuse, NY 13057, United States of America – Show map
|Executive King Suite - Non-Smoking|
|King Room - Disability Access/Non-Smoking||
|Premium Double Suite|
|Double Room with Two Double Beds - Non-Smoking||
|Premium King Suite|
|King Room - Non-Smoking||
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15 properties in East Syracuse
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22 verified reviews
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Embassy Suites Syracuse's staff speaks: English
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BBQ Facilities, Grounds
Fitness Center, Hot Tub, Indoor Pool, Indoor Pool (all year)
Food & Drink
WiFi is available in all areas and costs USD 9.95 per 24 hours.
Free public parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
4:00 PM - 11:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
Extra beds are not available.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Other Places you Might Like
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 22 reviews
Value for money
Show reviews from:
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In East Syracuse, New York, this hotel offers free shuttle services to Syracuse Hancock International Airport. It features indoor and outdoor pools and rooms with cable TV.
Score from 16 reviews Good
This hotel is less than a 15-minute walk to Syracuse University and offers free Wi-Fi, on-site restaurant and rooms with a 32-inch HDTV. Historic Armory Square is a 5-minute drive away.
Score from 140 reviews Good
We first stayed here in August for a wedding and paid the 'block of rooms' rate. This time we ended up getting an even better rate with booking.com. Complimentary cocktails and breakfast are great amenities and make this hotel a wonderful value. Love the size of the room, but if you have overflow using the sofa bed, see my other comment. The meandering center walkway, with the stream makes it really feel like a get-away.
If anyone stays on the sofa-bed in the living area, be aware that noise and light seep in around the entry door. This created a less than stellar experience for those sleeping in that area. We have experienced this on two separate occasions. During our stay the hotel was hosting 600 students for a Future Farmers of America convention. Saturday night we enjoyed a blaring DJ for several hours. We actually didn't mind the music, but would have appreciated being informed at the time we booked or checked-in that this would occur.
Spacious room and made to order breakfast.
Youth Hockey team guests allowed to run around the hotel without supervision. For example, upon our arrival they (8) were occupying the elevator moving from floor floor. Later at night approximately 1am they were noisily running the hallways.
Breakfasts and manager's cocktail. Fran at breakfast was excellent making omlettes. Fran is a very familiar face and that is a big bonus when you stay at this hotel often.
The reception at the front desk. We have been back at this hotel over a dozen times. You would think they would know us by now. They don't. They never go out of their way to accommodate you until you actually complain. This is where this hotel needs BIG improvement. They need a people orientated manager that will improve staff moral and give them direction. Make the front desk your New Year's resolution. No problems with breakfasts, they are great. No problem with manager's cocktail, people are happy. Front desk. Point of check in. Need accomodating staff on duty. Smile and welcome your guests would be a good start:)
The lobby and rooms are wonderful....spacious and very pleasant sitting in the lobby enjoying free cocktails from 5:30-7:30. However, you may want to consider limiting the number of children's birthday parties, as there were 42 children in the pool area, and many others running around the halls as if it was a track. Upon realizing our neighbors were having a (very loud) party, the front desk staff happily moved our room.
People smoking outside door
The atrium and the lounge areas
It was clean and comfortable. We particularly liked all greenery in the interior courtyard and tropical feel. Breakfast was exellent with made to order omelettes and fresh fruit. The room was quiet even though it was next to a major highway. Friendly staff.
I like Embassy Suites. The hotel was clean, the food was great
There was a baseball team or two staying at the hotel. The kids were running up and down the hallways, pounding on doors in the middle of the night and even had their bicycles inside the hotel. The staff did nothing. When I complained, the front desk staff offered to rebate 50.00 from my bill. I have yet to see the credit.
The breakfast was very good. Room was comfortable and clean. Overall a very good place to stay.
Pool area was nice. Breakfast was very good (variety-something for everyone). Rooms were clean and comfortable. We were overall very happy with this hotel :)
Hotel was dark...didn't feel welcoming. Kind of drab...would have liked to see the lovely fountains and walkways better lighted. during our stay, there was a water mane break and there was no water for hours. We found out from other guests...it would have been nice to get a call to our room to just let us know. (We didn't have any issues with it-didn't otherwise affect our stay).
Convienantly located, well maintained. friendly staff.
the staff was very helpful
Rooms were not ready at check in time. They kept telling us it would be 20 minutes. They told ALOT of people it would only be 20 minutes. It was over an hour. They did comp us one night for our delay.
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