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Score from 152 reviews Very good 8.1/10

Newest reviews for Embassy Suites Syracuse

  • Susan
      United States of America
    June 27, 2014

    everything

    9.2

  • Anonymous
      United States of America
    June 13, 2014

    The breakfast was very good. Room was comfortable and clean. Overall a very good place to stay.

    6.7

  • Kerri
      United States of America
    January 11, 2014

    Pool area was nice. Breakfast was very good (variety-something for everyone). Rooms were clean and comfortable. We were overall very happy with this hotel :)

    Hotel was dark...didn't feel welcoming. Kind of drab...would have liked to see the lovely fountains and walkways better lighted. during our stay, there was a water mane break and there was no water for hours. We found out from other guests...it would have been nice to get a call to our room to just let us know. (We didn't have any issues with it-didn't otherwise affect our stay).

    7.5

  • Anonymous
      United States of America
    October 13, 2013

    Convienantly located, well maintained. friendly staff.

    9.2

  • Julie
      United States of America
    August 26, 2013

    the staff was very helpful

    Rooms were not ready at check in time. They kept telling us it would be 20 minutes. They told ALOT of people it would only be 20 minutes. It was over an hour. They did comp us one night for our delay.

    8.3

  • Natalie
      United States of America
    July 21, 2013

    Comfortable, nice pool area

    Breakfast was mediocre-paper plates, cramped area, and very hard to find a clean table. I was also disappointed that the airport shuttle was not available when we needed it...one of the main reasons I booked here.

    7.9

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