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Beresford Arms

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Newest reviews for Embassy Hotel

  • Christopher
      United States of America
    August 20, 2014

    Pleasant staff. Close to Union Square.

    Smelled like cigarettes.

    5.8

  • Dung
      United States of America
    August 18, 2014

    local

    6.3

  • Kirsten
      Australia
    August 18, 2014

    Got nothing

    I found the majority of staff didn't care or were abrupt in there manner. The simplest things were made to seem an imposition. The room smelt terrible, it's hard to describe past being smoky and old time funky, it felt unclean. We had to go and buy air freshener and scented candles to stand being in there. The hotel was not value for money, there were nearby hotels that had better facilities and were $100/night cheaper. Eg the Red Coach. We tried to change rooms twice due to the smell and to get a fridge and were rebuffed for non senscicle reasons. The neighborhood was extremely shady, we were advised by the staff (only after asking if we were safe) not to go down 3 of the streets.

    3.3

  • Anonymous
      Belgium
    August 17, 2014

    The building and art deco style of the interiors are very nice; parking inside very practical.

    The breakfast takes place in a dark place, more suited for a late night lounge bar :)

    6.7

  • Anonymous
      United States of America
    August 14, 2014

    Comfortable beds in good=sized room. Charming old art deco furnishings. Fresh-baked muffins on an otherwise uninspired continental breakfast table.

    One staff member chastised us publicly for trying to take coffee up to our room; there are no notices or signs saying that this action is not allowed.

    7.9

  • Anonymous
      United States of America
    August 4, 2014

    Very nice staff

    Very loud and needs a deep clean

    5

  • Steven
      United States of America
    July 7, 2014

    The WiFi was fast and the signal was strong. They have a private gated parking lot which is also a plus.

    First off, as others have mentioned, there are homeless people everywhere. I would say the area is almost decent, but I wouldn't be caught wandering the streets at night. The hotel room itself was very dated. The halls were narrow and the elevator was in some serious need of maintenance. I will start with the bathroom. The bathroom wasincredibly small and the grout in the small tile shower told me that not much effort had been put into cleaning. The standing sink was incredibly small and there was no counter, only a tiny ledge where you can put all of your toiletries - right above the sink. Additionally, my room did not have any bath towels. I had to wait almost 45 minutes for someone to deliver them. As for the bedroom. There was a dead fly under my pillow. Yes, you read that correctly. Whether that means the staff didn't change my sheets or the dead fly had a heart attack mid-flight and landed under my pillow. I chose to believe the ladder. I can literally go on and on but I now feel like I am wasting my breath, so to speak. Hopefully I have said enough to steer you away from this miserable hotel. Good luck.

    3.8

  • Jackie
      United States of America
    June 15, 2014

    Shower had good pressure

    The strong smell of smoke even in our non-smoking room. It was permeating -coming through the doors, vents and hallways.

    5.8

  • Anonymous
      United States of America
    June 1, 2014

    Décor was nice, very retro. Close proximity to city hall, etc.

    Bathroom was not very clean (hairs on the floor). No A/C or fan in room.

    5.8

  • Peter
      United States of America
    May 23, 2014

    The front desk was extremely nice and Lobby was nice as well. That's why I was surprised once we got to the room.

    It's was so frightening parking the car, the location was scary. We checked in and the guy was very nice, we got to the room an it was creepy, dark hall ways, like a institution. Then all I heard was screaming an yelling the while time we left and checked out it was awful.

    3.3

  • Anonymous
      United States of America
    May 3, 2014

    Not in the best part of town. We we overwhelmed by an almost cat box like odor when we opened the door of our room. Was very pricey considering its location.

    4.6

  • Tammie
      United States of America
    March 21, 2014

    Incredibly friendly and helpful staff. Room was clean and the facilities were nice. The hotel had a lot of character to it.

    9.6

  • Dan
      Canada
    March 21, 2014

    At first we thought it was a world war era theme hotel

    Then we figured out it was just a hotel that hasn't been updated since the world war era. The place stunk, elevators were sketchy at best, windows were screwed shut, drawers were broken. First they gave us the keys to a room that already had people in it, then they gave us a room where everything was broken. And don't even think about walking around the neighborhood

    4.2

  • Anonymous
      United States of America
    March 20, 2014

    Nothing

    Everything...it was unclean and absolutely disgusting.

    2.5

  • Raquel
      United States of America
    February 20, 2014

    Nothing. Very disappointed. Room 404 had a very strong mold odor. Had to cancel our 2nd night. The bedding, flat pillows, curtains and floor were dirty. Wet carpet next to the heater. Had to leave windows and dirty curtains open to air out the strong odor. Pictures on website nothing like the real rooms. Water stain on walls. Will not recommended or stay again.

    Strong odor, lack of parking space, bad area (Tenderloin). Outdated furniture, uncomfortable bed. Bad smell as you walk in hotel.

    2.9

  • Gary
      United States of America
    February 19, 2014

    Charming "retro" décor. Friendly staff. Convenient secure parking. Central location. Ample closet space. Large bed. Comfortable chairs in room.

    No coffee maker in room or provided in lobby. Bathroom sink not secured properly so drain leaked (workmanship of rehabbing hotel could be of higher quality, more attention to details.)

    7.5

  • Anonymous
      United States of America
    February 14, 2014

    The front desk staff was very welcoming and pleasant. He was friendly.

    No a/c in my unit and my sheet had a stain on it.

    6.3

  • James
      United States of America
    February 11, 2014

    Cheap hotel. Not too far from the main drag, but taxi's are advisable. A genuine two star hotel.

    In a tough part of town - beware. Rooms are old and a little musty, but serviceable.

    5

  • Antonio
      United States of America
    December 16, 2013

    No one asked me for id apon checking in or out. I did sign a bill as I left. The place was very old and so was the blankets & furniture. The showers water rose as I bathe leaving my feet submerged in my bath water. Overall for the cost it could have been better!

    2.5

  • Anonymous
      United Kingdom
    December 16, 2013

    Good internet, room warm, good size, and desk.

    Storage rack fitted over the toilet (WC) so you can't sit on it properly!

    8.3

  • Anonymous
      United States of America
    December 15, 2013

    I was struggling to find a room because of conferences in town. So I was happy to get a room!

    You could not control the heat in your room. It's a VERY old hotel, with radiators, in the rooms. When I tried to adjust the radiator, it was very loud. I couldn't sleep the first night because of this. Someone fixed it for the second and third night but the room was very cold.

    6.3

  • Saverio
      Italy
    December 14, 2013

    They overbooked

    2.5

  • Sean
      United States of America
    November 27, 2013

    Hotel staff was very professional and the hotel was very clean.

    I had to travel between the hotel and the Moscone center every day and the neighborhood was a bit sketchy, so the location was not optimal for this. The area directly around the hotel was decent.

    8.3

  • Anonymous
      China
    November 16, 2013

    Customer oriented, and helpful kindly

    The hotel not very good equipment, need more upgrading.

    5.8

  • Andrea
      United States of America
    November 11, 2013

    I liked the build it was very nice, located a couple blocks from Tomy's Joynt my favorite place in town.

    Noises early morning, but not too long

    7.9

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