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610 Polk Street, Tenderloin, San Francisco, CA 94102, United States of America – Show map
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74 verified reviews
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Food & Drink
WiFi is available in all areas and is free of charge.
Public parking is available on site (reservation is not needed) and costs USD 20 per day.
24-Hour Front Desk, Tour Desk, ATM on site, Laundry, Hair/Beauty Salon
Non-smoking Rooms, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 10 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 74 reviews
Value for money
Show reviews from:
This downtown San Francisco hotel is 1 block from Union Square and the Hallidie Plaza, which features a cable car stop. The hotel offers massage services and a tour desk.
Score from 2212 reviews Very good
Just 1 mile from Union Square, this San Francisco hotel has spacious rooms with a cable TV and free internet access. It serves a daily continental breakfast.
Score from 1037 reviews Good
This central San Francisco hotel is just a 2 minute walk from Union Square. It features an on-site restaurant and offers Victorian-style guest rooms with a minibar and cable TV.
Score from 2890 reviews Good
This San Francisco hotel is between Chinatown and North Beach, 2 blocks from the Cable Car System. The hotel offers a daily continental breakfast, free Wi-Fi and a 24-hour front desk.
Score from 502 reviews Good
Bathroom was clean
Location is not good. The area around the hotel is durty limited parking the rooms smelled like smoke no ac or fans old furniture is old
Just the parking lot .
Old structure building
There was blood on the ceiling of the room and the hotel felt like a crack house. Would NEVER recommend this for anyone.
Uncomfortable bed. Old flat pillows. Old furniture and didn't even work. Towels small and not always replenished. Panhandlers and street people everywhere making me feel very sad.... but at least they had a comfortable place to sleep... the sidewalk.
The staff were friendly and nice
1. The fact that there was no option for real breakfest 2. WiFi was lost for hours sometimes
very expensive for the services theyprovide.loud rooms , didn't get any sleep
loud rooms, no breakfast.charge extra
The location was scary as far as the people.
Good location, Wifi and large closet in room
Rude customer service! We wouldn't want to stay again or recommend to anyone else. There are plenty of other places that offer as good of a price with better service. Also, there were stains on the curtains and comforter (looked/felt like wax... I hope).
It ain't the Taj Mahal and walls are really thin but it felt safe and a decent bed and flat screen TV.
Loud people on the first floor coming in and out. Don't get room next elevator.
If was fine for one person.
Hallway looked like a scene from a horror movie
Quiet hotel. Freindly staff.
No fridge in room or air conditioning or heat but it is San Francisco.
Good room, nice bed.
Breakfast was very very simple in a awful room.
on main road, near civic centre, music district, near a subway system, cable car, mini tram
room a bit small for the price paid, a bit too art décor
Facilities - old - No aircon Noisy room, sirens all night long and then garbage trucks early in the morning. Staff - just doing a job beds - uncomfortable Bath - small and old carpets - my kids got black feet from walking on them Cost - Outrageous for what you get Close to nothing Don't stay here. Actually, for San Fran, stay out of town and commute - it's cheaper
Everything - this place should be condemned. Old, dirty and uncomfortable. Price is ridiculous. But, so is all the other options in San Fran, stay outside of CBD and commute.
Free Wi-Fi Hot water for showers decent cable
2 of the 4 white towels had stains The carpet needed to be cleaned or replaced - dirty and stained Free breakfast was toast, whole fruit, orange juice, coffee, and cereal - Could be a little more hearty Hotel hallways in general could use a facelift. It was dark and the floor creaked. Noise from the street was so loud - windows were closed Every so often, I could hear the squealing of pipes or something that sounded like a jack hammer within the building. Someone was smoking marijuana and the smell got into the room.
easy check-in & check out, friendly staff, convenient location, low room cost, no funds withheld on credit card like other hotels, private enclosed parking lot (amazing), clean room.
need more pillows, 3 for a king size are not enough, plush pillows would be nice & comfier. slept fine but would have been much nicer if i had more pillows.
Pleasant staff. Close to Union Square.
Smelled like cigarettes.
I found the majority of staff didn't care or were abrupt in there manner. The simplest things were made to seem an imposition. The room smelt terrible, it's hard to describe past being smoky and old time funky, it felt unclean. We had to go and buy air freshener and scented candles to stand being in there. The hotel was not value for money, there were nearby hotels that had better facilities and were $100/night cheaper. Eg the Red Coach. We tried to change rooms twice due to the smell and to get a fridge and were rebuffed for non senscicle reasons. The neighborhood was extremely shady, we were advised by the staff (only after asking if we were safe) not to go down 3 of the streets.
The building and art deco style of the interiors are very nice; parking inside very practical.
The breakfast takes place in a dark place, more suited for a late night lounge bar :)
Comfortable beds in good=sized room. Charming old art deco furnishings. Fresh-baked muffins on an otherwise uninspired continental breakfast table.
One staff member chastised us publicly for trying to take coffee up to our room; there are no notices or signs saying that this action is not allowed.
Very nice staff
Very loud and needs a deep clean
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