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17445 US Highway 192 Suite 13 (Check In Office), Kissimmee, FL 34714, United States of America – Show map
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Emerald Island Resort by Legacy - Kissimmee's staff speaks: Portuguese, Spanish, English
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Tennis Court, Fitness Center, Hot Tub, Game Room, Playground
Food & Drink
WiFi is available in the hotel rooms and is free of charge.
Free public parking is available on site (reservation is not needed).
Family Rooms, Heating
Portuguese, Spanish, English
4:00 PM - 7:00 PM
8:00 AM - 10:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Any additional children or adults stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Emerald Island Resort by Legacy - Kissimmee of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.
A security deposit of USD 400 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
This property has been reviewed 2 times. To ensure the quality of guest review information, we only calculate average guest review scores when there are at least 5 reviews.
My family and I stayed at this particular resort last year (2631 Emerald Island Blvd) and had numerous problems startying with the refrigerator not working, which I had to call the maintenance office 2 or 3 times. Cable and Internet not working, Pool Heater not working. I said that I would not ever stay here again, but I talked with one of the Project Managers and she persuaded me to give the resort another shot and that she will make sure everyting is set to my approval (the customer). So, I booking the resort again this past weekend Nov 21 -24, with a early checkin on the 20, and what do I behold, I',m booked in the very same resort home again, so I'm already having second thoughts of what have I gotten into. First of all, I'm self employed and have a lot of message traffic and email to go through daily, and the cable and internet is not working in the house, so I had to wait unitl the nedt morning about 1100 to get a technician to come by to fix the internet, in which one of the cable was completed broken off. Next probelm I had was the pool heater again, I requested to get the pool heater turned on, but the maintenance coordinator said that I wasn't staying long ehough to get it turned, but she will send a tech by to check it out. Once the tech got ther, it turns out that the pool heater motor is ooc and doesn't work at all, so I could not get the pool heated anyway. So I called the maintenance coodinator back again and request to have a tech check out the spa and filter system since the weekend was going to warm and didn't need the heater. She said that she will send out the technician to check things out, nobody showed up the entire weekend.
Close to Disney parks and area attractions. Large home was great for accommodating our group of 6. House was beautiful, just needed some paint and a few new furnishings to make it up to date.
House at 2608 Emerald Island Blvd had a few bugs, both alive and dead. Common for Fla. The jacuzzi did not work, the outdoor screen door from the patio to back yard was broken at the bottom, thus allowing tons of flies on the screened in patio. The downstairs bath had hair in the shower..a bit gross. We had to wash all dishes, silverware and glasses in dishwasher before using due to the "crud" in them. But probably the most disturbing thing for us was when we found a receipt of some sort, from Emerald Island, that showed the same door code that we had from a few months prior for a different person. Not sure how they do the lockbox codes on their houses, but it was scary to think that a prior guest could come to the front and unlock the house cause they had the same code we did. Not sure if we will return. Oh, one final thing. There was a major Language barrier between the office staff and myself, due to them not being able to speak English well. Their home base/corp office is in Brazil and I am not intending this to sound racial, but one phone conversation took over 10 minutes just to get the lockbox code.
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