Emerald Shores Hotel    

Great rate. Good hotel.

The elevators had a bad smell.

The front desk staff were wonderful Rooms were clean

The continental breakfast was terrible. Need to provide fresh donuts and fruits.

90% of rooms face the ocean Beautiful beach Helpful, friendly staff Clean, large, well-appointed rooms Nice pool and hot tub Smaller size hotel

Nothing; it was just as advertised

location was good

rooms need to be refurbished tv was old breakfast was poor could use some more nutrious food instead of sweet rolls

nothing

when you walk into the Lobby it looked ok. That is where it stopped, the room had a horrible smell musty, urine, air or heat did not work, beds old and hard would not recommend to anyone.

Everything, very helpful and friendly staff, Ocean view room.

Nothing

Beach access, pool.

Availablity of ocean

Parking lot with truck/trailers using 5-6 spots near the entry and the lack of concern of desk clerk upon check-in.

This hotel was directly on the beach - I had a fabulous view of the ocean and enjoyed every moment of my stay there. Was very pleasantly surprised with the willingness of the staff to make my stay as comfortable and fun as possible and will definitely plan another stay there.

There was nothing to not like about this hotel. Very wonderful place

I liked the friendly welcome at the front desk. That was a start to a very pleasant experience. The room was great. Clean, large, and beautiful view.

The breakfast was sadly lacking. I don't think that you should even consider putting that out. To me it was embarrasing and nasty.

The location on the beach

The uncleanliness of the place. The roaches we seen. The supposed breakfast was little Debbie cakes and coffee. Mostly the roaches, I wanted to leave. We were moved to another room. But I could not sleep well.

close to a lot of things

nothing

Ambra at the front dest was absolutely amazing...very personable! She answered all of our questions and went above and beyond to offer up advice and ideas regarding our stay. Kudos to Ambra!

only wish we had was for a Tiki Bar so really no complaints...

The breakfast was horrible. It should never be advertised as a breakfast. Call it complementary juice and coffee. That's all it really is. There were a number of disgruntled guests due to this factor alone.

Best value for the money...Very helpful staff.....A+++++

Mattress old and uncomfortable.Needs more selection for their continental breakfast....Pop tarts and coffee was all they really offered....

It was laid back; staff was friendly. Plenty of parking. The roar of the ocean at night was very relaxing.

Location. You have to drive to get anything. But that was OK with us.

the ocean front view

the breakfast maid service

The staff were extremely friendly & very helpful.

Older room & very small

very nice accomodations

rooms have no sound barrier. The simple closing of an adjacent door is easily heard.

The staff was very friendly and accomodating

The continental breakfast consisted of little debbie snack cakes, the value of what we paid per night $219 was "NOT" worth motels amenties, no shampoo, no consitioner, nothing, will never stay there again and definitely wouldn't reccomend to anyone.

It was an old facility but very well maintained, clean etc. This non-smoking room was truely smoke-free! Excellent customer service, very diverse and professional....surprised me for such a small hotel.

The price could have been better. but I understand it was bike-week...it would be helpful if they create a breakfast nook where guest can sit down and eat the free continental breakfast provided..

friendly staff.

the initial room i was assigned has very obviously been used, based on the state of the room and the used condom wrappers.

great ocean front room! Friemdly front desk staff.

pricy but in all fairness everyplace is during bike week.

We paid over a hundred dollars more than most people who got ocean front rooms and we got street facing rooms. I would like to know where we were taken.

on the water

staff was defensive during stay... seemed to not want to deal with problems that come with a busy time of the yr.