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1317 Ursulines Avenue, New Orleans, LA 70116 – Show map
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76 verified reviews
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Empress Hotel's staff speaks: English
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Free! WiFi is available in public areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
24-Hour Front Desk, Fax/Photocopying
Facilities for Disabled Guests, Heating, Air Conditioning
From 4:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! Up to two children under 3 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 10 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Empress Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 76 reviews
Value for money
Show reviews from:
Experience the excitement of downtown New Orleans at this centrally located hotel.
Score from 367 reviews Good
Chateau Hotel is in the French Quarter of New Orleans, 2 blocks away from Bourbon Street and the French Market. It features a courtyard with an outdoor pool and bar.
Score from 643 reviews Good
This New Orleans, Louisiana hotel features an on-site fitness center, an outdoor pool and tours of New Orleans. The hotel is minutes from Interstate 10 and downtown New Orleans.
Score from 540 reviews Good
This charming New Orleans bed and breakfast features a complimentary continental breakfast and free wireless internet access for all guests.
Score from 45 reviews Good
cheap, got what i paid for
badly in need of remodeling
It is close to French quarter, but some bridges to sleep under too.
There is nothing to tell to like. This is no hotel, just a roof over the head for 78 bucks. Get it off the hotel list, nobody should share the same experience.
Nothing. Checked in then checked back out. Ended up staying at the Hilton Hotel.
With this place you get a safe hotel in a safe area at a great price. It's by no means luxury but gets the job done. I bring my own sheets, blankets, febreeze.
The bathrooms should be updated but again you get what you pay for. They were at least clean.
Nothing at all
the motel was so nasty it was like a jail cell in the room with a tiny window ac unit room was so hott hallways had no ac carpet throughout hallways were wet smelled of mildew roaches everywhere cigarette burns on bed spreads pubic hair on sheets AND towels have to leave key at front desk when u leave even to go to parking lot plus more me and my sister Stayed in our room for an hour we had to go so we slept at the train station for twelve hours.....that's how bad it is!!
Walking distance to French Quarter. Friendly staff. Clean
Cramped room. Bathroom pretty beat up.
Location and Parking are close to the French Quarter.
This is not a hotel. It is a homeless shelter. Fact not opinion because I recognized the so called hotel guests hanging out during the day in a park. No room key is available for you like a you would demand of a hotel. Keys are kept at the front desk. Soap on request and don't expect cleanliness. Remeber your in a shelter. With the above being stated I must confess we did NOT stay there. Upon our observation we left without taking the room. Should not be on a vacation web site because that is misleading.
Staff and value
Very old and quite scrappy
Walking distance to popular places in the French quarter.
Air conditioner did not work,staff couldn't get us a fan. Bathroom was dirty. Staff said they could not give me a receipt because, I booked online.
cigarette smoke was everywhere.
The location wasn't bad - the Hotel however was.
Dirty filthy place. They didn't change the bed and the room smelled. Not worth it - I paid for two days but left after one night as it was such a bad room. The bathroom had mildew with broken tiles etc.
Close to Bourbon Street
The place is a dump, but I wasn't expecting much given the price. I was staying there for the location. The thing that bothered me the most though was the front desk situation. One person was in charge of manning the front desk, checking the rooms before people left, and checking the rooms before people checked into rooms. This caused a lot of time to stand around and twiddle my thumbs. It caused the biggest problem when I tried to check out. By the time I was helped it was 12:14 pm. I was not given my security deposit because it was after 12....by 14 minutes! Most of which was spent waiting to be helped. It was the ultimate slap in the face after staying in a complete dump.
Handy Location, staff was nice.
It was in an ugly condition -----not just a makeover -----it needed a gut job; like new floors and walls, ceilings, fixtures and probably support beams. I actually got by with the 1/4 roll of toilet paper they allotted me---glad I brought soap!
I didn't even stay bc I never ever got waited on. I waited for 30 mins while the lady never got my room so I paid for nothing
It was in walking distance to burbon st
U had to pay for everything , a extra deposit for the key,a deposit to use the iron, u had to leave the key every time u left the property, paid 226.00 for the hotel was wondering why I had to pay all these extra charges???
This place is a dump. If you want bed bugs, this is the place for you. I would HIGHLY suggest seeking other options if you require clean sheets and comfort.
The closeness of the hotel to the French Quarter
Rooms has nothing inside except a poor bed.
The location to the French Quarter. And the staff were friendly.
The rooms in general.. if you are looking for a place to sleep, and bring your own pillows, blankets, and towels, then you are going to be fine... they could put a little more effort in to cleaning the facilities. Also didnt like the forced "inspection" and interrogation upon checkout.
Location and free parking was about all we can say about this hotel.
Bathroom sink did not drain. When asked to fix it, they dipped out the water and never corrected the problem. Couldn't wash my face or brush my teeth. Left after 2 days of a 4 day stay
Dilapidated and dirty bedroon and bathroom. Absolutely not recommended.
I just wanted to spend NYE in the French Quarter without having to take out a loan, and that's exactly what I got! The price for the location was perfect!
If you're looking for someplace to sleep in and spend a lot time in bed, keep looking. The beds are uncomfortable, but, if you're not planning to be sleep much anyway, this is the place for you!
Frustrating situation with $10 deposit (!). They tried to charge us for some piece of floor going off. The room was a real disaster.
The location is the only good thing about this hotel, just a short walk from the French quarter and Bourbon street
The room was tiny and not very clean. The bed was very small and uncomfortable, it buckled in the middle so we both would end up rolling into the middle. The sink was blocked and leaking. The toilet didn't have a lid on it. The shower was dirty and shower head was terrible. Nowhere to hang or store clothes. Our room wasn't cleaned for the 4 days we were there. Although it's the cheapest hotel in the area it's still way too overpriced for what you get. Very poor hotel and I've stayed in some bad hotels.
The staff was very friendly and the location is just great!
The hotel is really falling apart.
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