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Newest reviews for Entella Hotel

  • Philip
      United States of America
    August 20, 2014

    The staff were good and serviseabble.

    I did not like the facilities and cleaniness. The washroom locted outside the bedroom and i even found bedbugs on my be. The poorest hotel i have ever slept and i will never recommend this hotel to anyone.

    5

  • Gelaajo
      France
    July 29, 2014

    location. kind welcome.

    no comfort in rooms.

    5.4

  • Clyde
      United States of America
    July 25, 2014

    The young lady who helped me get on the internet and the gentleman were very nice.

    lack of parking, sent an e-mail asking about it, no response. no trash can in the room. The older lady took my credit card into another room to swipe it. and it seemed like she was fussing at the guy in another language

    4.6

  • Andrea
      United States of America
    July 23, 2014

    Location

    Disgusting unsanitary conditions like homeless shelter, but for $85 friggin dollars a night and most noizy place in the world to rent a room. I booked 2 nights. Room next to office obviously has a damned camera on the ceiling just above the door in old plastic fire alarm housing with a square hole cut out. Bathrooms are beyond unsanitary. Staff are foreigners who aren't friendly. Only worth $10 a night since it's typical 3rd world condition for a guesthouse. Thin walls, incredibly loud train and fire truck noise, beds are just rediculously uncomfortable. Homeless shelters I've stayed in were both much better...

    2.5

  • Greg
      United States of America
    July 13, 2014

    You pay for what you get. Entella is within a couple of blocks of Mariott and other brands at $400 a night. Easy 10 min walk to Fishermans Wharf and on major bus route so very easy to get around. Helpful staff and great coffee shop downstairs.

    Vinyl in the floor, very basic furniture and not even a rail in the wardrobe. Share bathroom with a lot of long term tenants who are clearly struggling through life. Not a place for a younger single gal I think just would not feel safe although don't think this would be an issue.

    6.3

  • Anonymous
      United States of America
    July 11, 2014

    Room was efficient and clean

    Common areas were not clean. Shared bathrooms were marginal.

    6.5

  • Terry
      Canada
    June 20, 2014

    You can not beat the location being in the heart of Sa Fran. I had a room that overlooked the street so it was fun to people watch. Wish I had more time and definitely will be back to the Golden City. For the price you can't beat it very clean and friendly staff.

    10

  • Anonymous
      France
    June 15, 2014

    NOTHING

    I have booked two twin beds and IT was a very small bed- too small for a kid of 10 years Impossible for 2 persons Staff do not Want to add a bed. IT was 11:30 PM!!! GIRLS AT CHECK ARE NOT CUSTOMER ORIENTED AT ALL, horrible staff, dirty hôtel AVOID THIS PLACE

    2.5

  • Laura
      United Kingdom
    June 11, 2014

    Location was ok

    Worst place I have ever stayed. They say every room is heated but there was no heater in my room. It was freezing and when I asked for a portable heater they didn't have one, the woman didn't even think to offer me an extra blanket until I asked for one. The bed was small and uncomfortable. It was on wheels and slid around the floor with the slightest movement. The curtains didn't cover the whole window and let light in. The walls and windows are so thin you can hear every noise on the street outside and floor above. The corridor smelt disgusting and the communal bathrooms were poorly maintained. No remote for the tv which had poor reception. Found the man who checked me in to be quite unwelcoming. Not reccommended.

    3.8

  • Anonymous
      United Kingdom
    June 9, 2014

    It served the purpose of being close to the waterfront so we could arrive in time for an early boat trip. I originally booked the wrong night but was able to move the the booking to the correct date.

    It was difficult to communicate with staff, there understanding of english appeared poor. The room had a bed, a small inbuilt cupboard for clothes, an old TV and a sink in it. Lino floor. It is more half way house/hostel rather than a hotel. Had I been aware of this I would not have made the booking.

    3.8

  • Anonymous
      United States of America
    June 3, 2014

    Cheap, fairly easy going staff. Easily accessible.

    No towels, or soap. Staff barely speaks english and took several minutes to give me 2 dollars in change. You get what you pay for.

    4.6

  • Zech
      United States of America
    June 3, 2014

    No frills, the room was clean, and staff was friendly and helpful. I arrived late at night as I was bumped from my previous booking (another story altogether), so I really appreciated the smooth check in procedure. The counter lady took the extra step to help me check that the nearby convenience store was still open, which she didn't have to do, and I thought it was nice of her. She was also very understanding when I needed to make an amendment to my booking dates. She also allowed me to store my luggage in a back room after check out so I could explore a bit more of SF before my evening flight. The walk to Fisherman's Wharf was decent, and buses to Market Street came frequently.

    8

  • Sam
      United States of America
    May 29, 2014

    The location and view from our room was great. Hotel is in a safe neighborhood with bike rental and cafe adjacent.

    Shared bathrooms are never fun but thats what we signed up for.

    9.2

  • Anonymous
      Russia
    May 27, 2014

    Close to city center and main sights, free WiFi, quite cheap.

    Some of windows doesn't close, room cleaning could be better. Dirty rest rooms.

    5.4

  • Richard
      United States of America
    May 25, 2014

    Smells, unhealthy looking, and room looked like it was never clean and sheets and pillows like notwashed, nithing I liked.

    Room Service Cleanliness Dirty Smelly

    3.8

  • Anonymous
      Russia
    May 20, 2014

    Neaby the Ocean = 7 mins on foot

    Very bad service. Room is not cleaning even if you ask. Internet is very slow = 5 kbytes/s. Pages are loading very slow. Personal is from India they dont care about you. All problems are yours they say. Personal are using the same wifi so bandwidth is zero and you are waiting 8 seconds to load google page. Smells bad. No trash box in the room. Towels are very old. Bed is dirty. Its more better to spend 100$ and live not like a pig

    4.2

  • Anonymous
      United States of America
    May 18, 2014

    Nothing

    We got there with a reservation And they didn't have the room ready as they never received the reservation so we ended up paying more then we were suppose to do. They eventually got a room to be clean and half a hour later it was ready with some old yellow maybe dirty blankets .

    3.8

  • Anonymous
      United Kingdom
    May 16, 2014

    Great location, very close to all the main tourist attractions

    Staff could not find my booking and charged more than quoted in the booking

    5.4

  • Ian
      New Zealand
    September 23, 2013

    very good location and good price

    Constant smell of cigarette smoke in the hallway which found its way into the room. toilets and showers very old and look dirty even though they probably arent

    6.3

  • Magdalena
      Czech Republic
    September 11, 2013

    Everything was clean!!! The room is very simple but I had everything what I needed.

    Just for shower you definately need flip flops

    9.2

  • Luis
      Spain
    August 20, 2013

    nada

    They didnt prepare the room. They only changed the sheets,and nothing more. It´s one of the worst places that I have been in my life. So desgasting place!!! It should be forbidden! And I payed 125 dolars.

    2.5

  • Anonymous
      Italy
    August 13, 2013

    Wifi didn't work, broken bed, dirty bed, bedroom, restroom

    3.3

  • Anonymous
      Canada
    July 4, 2013

    the location

    bathrooms were not clean enough, beds clothing very sketchy, rags full of dust

    4.2

  • Anonymous
      Ireland
    June 28, 2013

    This place should be condemned - if San Francicso city authority wants to attract visitors back they sould set set some (any) standards for hotels!!

    2.5

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