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Newest reviews for Europa Hotel & Hostel

  • Wenjie,
      United States of America
    September 1, 2014

    location

    anything else

    5

  • Anonymous
      United States of America
    August 29, 2014

    nothing

    2.5

  • Martine
      Netherlands
    August 20, 2014

    Dirty, noisy, disgusting.

    3.3

  • Cherelle
      United Kingdom
    August 20, 2014

    Nothing!

    Had mice in our room got woken up by them going through our things got changed room and then had bugs in there got changed again then had mice again. Contacted environmental health also. Staff really rude wouldn't change us hostel or give any of our money back told us was tough.

    2.5

  • Joan
      Spain
    August 19, 2014

    Location was excellent

    It's quite a shabby place, kind of creepy. Shared bathroom wasn't very dirty but very old. Bugs in the room!! Wouldn't recommend it.

    3.3

  • Rebecca
      United Kingdom
    August 17, 2014

    Dirty bed sheets, smelled like smoke.

    3.3

  • Julio
      United States of America
    August 17, 2014

    Everything

    Checkout time

    7.1

  • Niandong
      China
    August 17, 2014

    Location is good.

    5.8

  • Baowen
      United States of America
    August 17, 2014

    public bathroom, poor wifi, not comfort at all

    4.2

  • Jesus
      Mexico
    August 16, 2014

    Good location and staff is nice. Room was very clean.

    Outside of the room was kind of dirty and also room was very small.

    7.1

  • Anonymous
      United States of America
    August 4, 2014

    Location Personal bathroom Free wifi Get what you pay for

    SF prices Doors a little broken Hallways dirty

    8.3

  • Anonymous
      United States of America
    August 4, 2014

    Heart of the city Walking distance to most interesting sites Surprisingly quiet

    Complimentary coffee and juice were off-tasting

    8.3

  • Anonymous
      United States of America
    August 3, 2014

    WiFi

    Dirty! The rooms and the bathrooms aswell. Everything was dirty. The sheets, the floor, the sink. Couldn't believe this room. We're glad with didn't get bid by bed bugs. Never again! We payed 140 for one night\one room with two queensize beds. For the room we got the highest I would pay would be 30 bucks.

    2.9

  • Stephen
      United States of America
    August 3, 2014

    Location

    8.3

  • Martijn
      Netherlands
    July 31, 2014

    Big tv not used, fast check-in but the guy wasn't Nice.

    Noise, bad hygiene.

    3.8

  • Anonymous
      Netherlands
    July 29, 2014

    WIFI and the location of the hotel were nice.

    Very small and warm rooms; two clogged toilets in the shared bathroom (and after telling this to the staff, the toilets were not fixed the day after...).

    3.3

  • Catherine
      Australia
    July 28, 2014

    Leaving. And only leaving. Being able to shut the door on the way out knowing I never had to go back was invigorating!

    Everything. The staff were rude, unhelpful and clearly didn't care about their guests. They tried to charge me more than I'd booked it for and argued with me about the price. It was possibly being 'updated' as there was a rank smell of paint all around the place where layers and layers of white paint were slapped on trying to hide the 70's brown. The door to our room had obviously been kicked open a number of times and therefore didn't close properly. The key didn't work, and after two times downstairs at reception, finally pushed the door open. The room was horrendously dirty and dingy. No curtain at all and the tv didn't work. The shower didn't have any hot water and nowhere to put anything or even a mirror. There was no bathmat and the floor had hair on it that was not mine. A 'maintence' man came and changed a light switch in the bathroom which resulted in the light no longer working. The only resolve was we were given a lamp to use, which didn't work in the bathroom as the voltages are different (plus there was nowhere to put it anyway!). We wouldn't have continued stayed here if it wasn't pride week and all the accomodation sold out or waaaay out of our price range at such last minute. We survived the ordeal, only just, as neither of us had a decent shower or sleep for 5 nights. Definitely the worst "hotel" is ever stayed in. Even with a full renovation, of the hotel and staff attitude, I wouldn't stay again. Surrounded by dodgy strip joints and nightclubs, even without worry about any children, it was fairly unsafe and unsavory. Do yourself a favor, spend the extra money to stay somewhere you won't catch a disease and get charged double for the pleasure.

    2.9

  • Gina
      United States of America
    July 27, 2014

    Location, size of room, price, staff, wi-fi, tv.

    Homeless guy in front of door that wouldn't let you open it, lack of parking (popular street, hard to find a place)

    7.9

  • Rodger
      United States of America
    July 27, 2014

    No elevator No air conditioning Trash in garbage cans Bed not made but fresh bedding on bed.

    5

  • Aoife
      Ireland
    July 22, 2014

    Awful. There is a foul smell throughout the building. The staff are extremely unhelpful. The building itself is located right next to a strip club and blaring music can be heard from this club throughout the night. The overall condition of the building is extremely poor, it's safe to say myself and the group I was travelling with were appauled at the state of it. Do not stay here.

    2.5

  • Roberto
      United States of America
    July 17, 2014

    Downstairs are lots of good restaurant and entertainment.

    Staff are so rude. They kick you out of the room before 11 am, while my wife is still taking a bath. Room was very dirty. No towels, tissue paper or anything. Homeless shelter is better than this place. If there is a zero star, then i rate this hotel a zero star.

    2.9

  • Anonymous
      United States of America
    July 17, 2014

    It is really cheap and the staff is helpful and nice. The hotel has a good location, near Chinatown, Lombard street and it is possible go to Piers by walking.

    The bathroom is really dirty, and it is kind hard to take showers. The bedroom also has bad smell. The neighbors are noisy because they are nightclubs.

    5

  • Melville
      South Africa
    July 16, 2014

    The location was good - close to most tourist attractions

    Upon arrival, no towels in bathroom and no toilet paper Bed linen had not been changed Cleanliness is a huge issue

    4.6

  • Yejin
      South Korea
    July 15, 2014

    cheap price, clean bathroom, morning coffee and good location, friendly staffs

    some flies in room and wifi connection in room wasn't good

    8.3

  • Vincent
      United States of America
    July 15, 2014

    How close it was to downtown, restaurants and bars

    Dirty, front desk manager kept smoking right outside our window, tv had no cable, no bathroom in room, shared hallway bathroom was disgusting, no soap or toilet paper and the showers looked like a prison shower. Worst of all when I went downstairs to complain about the tv and window that wouldn't close problem. The front desk manager didn't do anything. Not even a sorry

    2.9

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