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851 Avenue of the Americas, New York City, NY 10001, United States of America – Show map
|Deluxe King Room|
|Deluxe King Room with City View|
|King Room with City View - Disability Access|
|King Room with City View - Disability Access/Roll-In Shower|
|Queen Room with Two Queen Beds|
|King Room with City View|
|Executive One-Bedroom Suite|
|Queen Room with Two Queen Beds - Disability Access|
|King Room - Disability Access|
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532 properties in New York City
Including hotels, apartments, villas and more.
611 verified reviews
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Eventi, a Kimpton Hotel's staff speaks: Chinese, Spanish, English
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Fitness Center, Spa, Massage, Bikes Available (free)
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and costs USD 50 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities
Paid WiFi, Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
Chinese, Spanish, English
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
When booking more than 10 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 610 reviews
Value for money
Show reviews from:
Completely renovated in June 2012, The Roger is a boutique urban retreat with a landmark location on Manhattan’s Madison Avenue.
Score from 1336 reviews Very good
Featuring Up on 20, a rooftop bar with views of the Empire State Building, the Hyatt Herald Square Midtown is in Midtown Manhattan. An on-site fitness center provides a place for guests to exercise.
Score from 198 reviews Very good
In the Theater District of Manhattan, 5 blocks from Times Square, this hotel features a fitness center and rooms equipped with 46- inch flat-screen TVs.
Score from 1701 reviews Very good
This stylish Manhattan hotel is located in the Theater District and is 3 blocks from Times Square. It offers a 24-hour gourmet pantry and rooms with a 32-inch flat-screen TV.
Score from 2531 reviews Very good
All the restroom areas on the 3rd floor were incredibly dark and the lights were not easy to locate. Some were broken too. I would have expected tea making facilities in the room.
Great room with a super view of the Empire State Building. Good location for our purpose.
the heating was on all night the thermostat was broken
The location minutes from Manhattan
Rats in. and around hotal
Well we did have an unexplained spot on the comforter :)
Friendliness of staff
Need a little more closet space
Attention to detail
No coffee facilities in the room, pay more because of location, but couldn't fault it
Bed was so comfortable, quiet room, great location
If they can offer free wifi, then it is full score.
Bed is super comfortable! The receptionists in front desk are nice too! I Enjoy my stay totally!
Staff were really friendly and helpful. Beds were soooo comfortable. Central location was perfect for this stay. Wine hour in the afternoon was a really nice perk!
After booking online through booking.com on receiving our bill at checkout there was three daily taxes added which i wasn't aware of, so actually the price advertised on booking.com is not the final price - taxes added about another £200 in total on. Not the end of the world but probably skews price comparison. Also, the hotel lobby is currently being renovated so it's not the prettiest, but that's just temporary and superficial.
Wifi was free by joining the loyalty scheme which took 2 mins,staff were so accomodating - couldnt do enough, the hotel room was fabulous and the bed one of the biggest and comfiest i've ever slept in.
There was construction within the hotel directly under out room @9am all day. We also paid to upgrade to the nicest room in the hotel & they failed to warn us of this. And when we rang they said contruction was next door and previous person in suite made same complaint. But they did switch us to another room on higher floor. Construction is something they couldn't help so I wouldn't fault them. They also sent up a bottle of champagne.
Room was great, hotel & staff are amazing. Everyone is super friendly & accommodating. Hotel is modern and beautiful. Extremely convenient to all area has to offer.
The front desk and checking in. They need more training.
My room was old and dirty. The woodwork had not been washed in forever, had water marks on the high-shine paint from the steam of the showers, guests contact lense on my bathroom floor upon arrival (I stayed 6 days and it never moved and it was colored), there were dust bunnies in the closet, paint and wood chipping on the door frames and moldings, rug in hallway was old and slipped when you walked across it, was supposed to have a bed and bowls for my dog, they were never delivered, the bed linens were stated to be Frette but if they were they had been mistreated so poorly they felt like 250 thread worn percale!!
The staff was excellent upon check in! In fact went beyond to get me to my late reservation on time and checked in with minimal hesitation and lots of smiles.
Location,staff and over all comfort very clean great style
there is nothing really around the hotel but close to metro. Not cheap, but that's NY I guess
Super friendly staff. From the people at the front desk to the cleaning people. Nice look of the hotel
Great size room and fabulous bathroom. Also terrific bar and restaurant. Would highly recommend this hotel to anyone.
The location was perfect, bed comfortable, wine hour great after a long day exploring.
Everything - especially how quiet, spacious and clean rooms were
The location was pretty convenient, especially if a guest wants to be near public transportation. There weren't a ton of restaurants nearby, but the hotel restaurant Humphrey was pretty good.
The room was beautiful. Spacious and comfortable. The bed was fantastic! The bathroom was enormous!
We experienced a few "problems" while visiting NYC, but the staff did everything possible to help us out ... they were truly great!
Located right by Macey's great for Shopping Hotel and Staff great Free Wine and Cocktails at 5pm
Being charged lots for water. Charges for mini bar we didn't use which took ages to sort out at checkout.
Size of rooms. Bar. Central location. Friendly staff.
We had to ask the doorman to hail us a cab. He was just loitering around, but once we asked was happy to help. Additionally, we had issue with the neighbor room where someone was banging on their door for 10 minutes or so at 1:30 am. I was able to glean that something unseemly was going on. I reported the experience to the front desk and was expecting some sort of apology or compensation for the issue. Lastly, we were charged 3 separate times for the hotel stay. Working on fixing that now. I have confidence it will be fixed appropriately, but I wish we didn't have to deal with the issue at all.
Got in late booked last minute because of bad weather and the staff sent a coffee maker up to the room so we could warm up and relax very nice
Had a great stay. Excellent location, fantastic housekeeping, friendly staff, clean and very comfy. Tips: join Kimptons Karma Rewards on their website for free wifi. Really easy! Go to Friedmans for breakfast, just around the corner and great food!
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