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3300 Interstate 10 Service Road West, Metairie, LA 70001, United States of America – Show map
|Studio with 2 Double Beds - Non-Smoking||
|Queen Studio - Disability Access/Non-Smoking||
|Queen Studio - Non-Smoking||
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18 properties in Metairie
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53 verified reviews
They speak your language!
Extended Stay America - New Orleans - Metairie's staff speaks: English
Booking is safe
When you book with us your details are protected by a secure connection.
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Laundry, Fax/Photocopying
Safe, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 5 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 53 reviews
Value for money
Show reviews from:
This Metairie hotel features spacious rooms with free Wi-Fi and a private balcony or patio. It features an outdoor pool and New Orleans’s French Quarter is 8.8 miles away.
Score from 219 reviews Good
This Extended Stay America - New Orleans - Kenner is located in Kenner and especially designed for longer stays, with all rooms featuring a fully equipped kitchen.
Score from 12 reviews Review score
This Metairie hotel is 5 miles from Louis Armstrong International Airport. The hotel offers free Wi-Fi, an outdoor swimming pool and free on-site parking.
Score from 58 reviews Review score
This New Orleans hotel is 2 miles from Harrah's Casino and features free Wi-Fi. A microwave and refrigerator are provided in every room at the Pontchartrain Hotel. A desk is also available.
Score from 288 reviews Very good
The staff was very friendly and helpful.
we had to wait for hot water to be repaired in the shower, hotel booked to capacity; therefore could not change rooms.
Close to freeway.
No daily cleaning provided.
When we got to the hotel the actual hotel did not look like the pictures at all. The hotel had a dingy musty smell to it. I booked a queen size room they gave me two double beds they charged me an additional $120 for taxes there were little roaches in the room there was hair on the bed the toilet wouldn't work the shower would not get hot it was the most disgusting hotel or experience I ever had. I will never stay in an extended stay and I have a very bad taste in my mouth about bookings.com. This was to be a great experience as we just got engaged and it was the worst experience ever I believe I threw $630 down the toilet. I really am completely sick over this experience
Friendly and quite
Cocoroaches, very dirty and expensive... The sheets smell very bad
We did not like anything!
Room 211 is above front door, we heard everyone and their suitcase come through the door.ALL NIGHT!! No sleep! Towels had long hairs in them! Disgusting! No conditioner in room! Dust on furniture! Windows were unlock! Safety! Room stunk, like someone smoked in there! Light switch above bed did not work, so no reading at bed time. Lamp shade was wrinkled and crushed. Front desk first gave us a room with one bed-WE CAME IN WITH A CHILD!! No observation or customer service! She acted like it was a problem to switch our rooms. No breakfast bar! We travel a lot and we know to NEVER BOOK AT YOUR HOTEL-EVER!!!
The 3p-11p and 11p-7a staff were very helpful, courteous and friendly - they made me feel very special
Didn't like having to go and get the kitchen utilities and the room could have been a bit more roomy - didn't like opening the refrigerator door towards the door entrance - was not cool with that
Hotel is conveniently located about 15 mins from new orleans. You dont have to worry about parking here as you do in new orleans. Pet friendly, clean rooms, decent kitchen in room w/ big fridge.
Bed was a little stiff, the covers are fitted, and they kept sliding off during the night.
The front desk assistant went above and beyond to ensure that our stay was comfortable. The accommodations were great!
We had to ask for the dishes and there was no cleaning supplies and only one trash can in the room.
The room was clean and comfortable. The staff was courteous but limited as to the business aspect of running a business (tour brochures in laundry room, lobby looked unkept).
I was unaware that the hotel did not have any amenities other thatthe grab and go breakfast. The hotal did not clean the rooms. We had to face full trash bins in our room until we checked out. We had to sleep on the same sheets, and the towels were very worn and did not look to be very clean and smelled of bleach. Trash was filled in the outside trash can from Saturday to Monday morning when we checked out. The clothes hook on the bathroom door came off, and we were told by staff that the custodian could not fix it until Monday, so we had to lay our bath clothes on the kitchen chair. The hotel lobby carpet looked as if it had not be vacumed in days. Also, we were charged taxes that were not listed on the initial check-in bill, which looked like a scam. Extended Day website is deceiving as it list certain amenities which were not available once travelers checked in the hotel. The public will be made awre of this.
Beds were small. The commode ran at odd times all night.
Front desk service person was very professional and very, very nice, very accommodation. The entrance of the building is tropical!!!
It had too many tables in one small space. The kitchen was outdated and super small. No room for outside visitors.
The location, and the surrounding area.
The room was dirty the kitchen was not stocked the TV had port channel selections
I like the convient area how close it is to New Orleans and the better price
Room service was not provided daily, nor was it provided every other day as promised by the front desk staff.
Front Desk Staff was very friendly. Great location to Freeway, very quiet hotel. The facility had great lighting (Inside & Outside) building. Well lighted parking lot; doors locked at all times, access card required to enter building from side doors.
I didn't like that the water in my room 127 did not get hot. I mentioned it to the front desk and she claimed that someone checked and the water was hot.. I don't like cold showers and I do not know what room he went it; but for two days we took cold showers. I also did not like the extended stay guest (men) hanging around (Front Lobby/Outside) the facility. My Daughter and I traveled alone and I was uncomfortable. I made sure that we where back in our rooms before dark. The continental breakfast was a joke. The room had that closed in (mildrew) smell. I had to ask for clean towels, no one cleaned the room while we where out for the day.
staff was most helpful. They really went out of their way to make my stay most comfortable. They greeted me every morning with a smile and asked if I needed anything. I would stay there the next time for sure.
Staff was SUPERB!! Would definitely stay again!!
central location to New Orleans and the Airport, quiet nice neighborhood
ants were in the kitchen area, I bought spray to kill them, shower handle was stripped and hot water location was not indicated informed front desk on my departure, not enough to make me not stay again
The bed wasn't very comfortable. And the rooms were dirty.
Wonderful staff!! Very sociable and friendly!!
Staff was very friendly
The access to the hotel is very tricky and lots of turnarounds to get there
Staff, location, overall almost everything
One of my favorite tv stations were not available, syfy. The WiFi was very bad, weak.
The kitchen area was very good. The staff was very helpful.
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