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3300 Interstate 10 Service Road West, Metairie, LA 70001, United States of America – Show map
|Studio with 2 Double Beds - Non-Smoking||
|Queen Studio - Disability Access/Non-Smoking||
|Queen Studio - Non-Smoking||
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18 properties in Metairie
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43 verified reviews
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Extended Stay America - New Orleans - Metairie's staff speaks: English
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WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Laundry, Fax/Photocopying
Safe, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Air Conditioning
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 5 per person per night when using existing beds.
There is no capacity for extra beds in the room.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 43 reviews
Value for money
Show reviews from:
This Metairie hotel features spacious rooms with free Wi-Fi and a private balcony or patio. It features an outdoor pool and New Orleans’s French Quarter is 8.8 miles away.
Score from 208 reviews Good
Conveniently located a 5-minute walk from Marine Corps Support Facility and the US Coast Guard Sector Headquarters, this New Orleans hotel features free Wi-Fi.
Score from 54 reviews Very good
|Offering an outdoor pool, Plaza Suites of Metairie features self-catering apartments with a full kitchen in each. Free WiFi access is available. The property is 6.6 km from Lakeshore Park.||
This New Orleans hotel is 2 miles from Harrah's Casino and features free Wi-Fi. A microwave and refrigerator are provided in every room at the Pontchartrain Hotel. A desk is also available.
Score from 304 reviews Very good
The 3p-11p and 11p-7a staff were very helpful, courteous and friendly - they made me feel very special
Didn't like having to go and get the kitchen utilities and the room could have been a bit more roomy - didn't like opening the refrigerator door towards the door entrance - was not cool with that
Hotel is conveniently located about 15 mins from new orleans. You dont have to worry about parking here as you do in new orleans. Pet friendly, clean rooms, decent kitchen in room w/ big fridge.
Bed was a little stiff, the covers are fitted, and they kept sliding off during the night.
The front desk assistant went above and beyond to ensure that our stay was comfortable. The accommodations were great!
We had to ask for the dishes and there was no cleaning supplies and only one trash can in the room.
The room was clean and comfortable. The staff was courteous but limited as to the business aspect of running a business (tour brochures in laundry room, lobby looked unkept).
I was unaware that the hotel did not have any amenities other thatthe grab and go breakfast. The hotal did not clean the rooms. We had to face full trash bins in our room until we checked out. We had to sleep on the same sheets, and the towels were very worn and did not look to be very clean and smelled of bleach. Trash was filled in the outside trash can from Saturday to Monday morning when we checked out. The clothes hook on the bathroom door came off, and we were told by staff that the custodian could not fix it until Monday, so we had to lay our bath clothes on the kitchen chair. The hotel lobby carpet looked as if it had not be vacumed in days. Also, we were charged taxes that were not listed on the initial check-in bill, which looked like a scam. Extended Day website is deceiving as it list certain amenities which were not available once travelers checked in the hotel. The public will be made awre of this.
Beds were small. The commode ran at odd times all night.
Front desk service person was very professional and very, very nice, very accommodation. The entrance of the building is tropical!!!
It had too many tables in one small space. The kitchen was outdated and super small. No room for outside visitors.
The location, and the surrounding area.
The room was dirty the kitchen was not stocked the TV had port channel selections
I like the convient area how close it is to New Orleans and the better price
Room service was not provided daily, nor was it provided every other day as promised by the front desk staff.
Front Desk Staff was very friendly. Great location to Freeway, very quiet hotel. The facility had great lighting (Inside & Outside) building. Well lighted parking lot; doors locked at all times, access card required to enter building from side doors.
I didn't like that the water in my room 127 did not get hot. I mentioned it to the front desk and she claimed that someone checked and the water was hot.. I don't like cold showers and I do not know what room he went it; but for two days we took cold showers. I also did not like the extended stay guest (men) hanging around (Front Lobby/Outside) the facility. My Daughter and I traveled alone and I was uncomfortable. I made sure that we where back in our rooms before dark. The continental breakfast was a joke. The room had that closed in (mildrew) smell. I had to ask for clean towels, no one cleaned the room while we where out for the day.
staff was most helpful. They really went out of their way to make my stay most comfortable. They greeted me every morning with a smile and asked if I needed anything. I would stay there the next time for sure.
Staff was SUPERB!! Would definitely stay again!!
central location to New Orleans and the Airport, quiet nice neighborhood
ants were in the kitchen area, I bought spray to kill them, shower handle was stripped and hot water location was not indicated informed front desk on my departure, not enough to make me not stay again
The bed wasn't very comfortable. And the rooms were dirty.
Wonderful staff!! Very sociable and friendly!!
Staff was very friendly
The access to the hotel is very tricky and lots of turnarounds to get there
Staff, location, overall almost everything
One of my favorite tv stations were not available, syfy. The WiFi was very bad, weak.
The kitchen area was very good. The staff was very helpful.
Great access to everywhere around New Orleans ( business & pleasure)
Door keys WAY to sensitive. Both cellphone AND credit cards! Had to go back numerous times before anyone told me to keep it away from everything!
The staff was very friendly!
The breakfast! It should be cooked!
bag car only one is available
taxi access was terrible to New Orleans .The staff forgot to reserve me a taxi and I lost an important meeting...
No hot water in shower! Dirty floors in kitchen and bathroom. Dirty floors in elevators.
Good overall. Not easy to get. A taxi to or from during mardi gras. Staff was nice and accommodating.
The water. But I think that may be an overall new orleans problem. I never felt clean.
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