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Show map Extended Stay America - Orange County - Katella Ave.

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Newest reviews for Extended Stay America - Orange County - Katella Ave.

  • Tanya
      United States of America
    September 14, 2014

    Location

    Horribly dirty. A/C didn't work room was being filthy

    4.6

  • Isabel
      United States of America
    September 9, 2014

    People were nice

    no blow dryer no kitchen utensils they don't clean your room only when you depart. you have to take your dirty towels and get your own clean ones in lobby.

    7.1

  • Meesun
      United States of America
    August 22, 2014

    I made a reservation for non-smoking. I checked in after conference meeting around 10pm. The non-smoke room was filled with cigarettes and they cannot give me other room. It was the last room. Very dark in the room. I would not go to Extended Stay America. It was $115.00 per night and it is not worth that money.

    3.3

  • Dustin
      United States of America
    July 1, 2014

    Location was good

    When we got there the only room avalible smelled like a dog. The previous guest had their stinky dog with then. We ended up canceling and staying somewhere else!

    4

  • Christina
      United States of America
    May 21, 2014

    The friendly and welcoming staff! Easy access to main roads/ highways.

    8.3

  • Anonymous
      United States of America
    April 23, 2014

    Great customer service, very friendly.

    Shower had a leaking problem, refrigerator had food stains, and the air conditioner knob was broken and you'd have to turn it a few times before it'd start up.

    8.8

  • Antonio
      United States of America
    April 14, 2014

    the professionalism of the front desk, both Gemma and Caleb were very friendly and helpful and this is important when you are arriving at the hotel for the first time. For the price you get so much and the convenience of being located to the Honda Arena can't be beat. It only takes a 10 minute walk to get there and there are many restaurants within walking distance. Will definitely stay here again.

    There was nothing I didn't like.

    10

  • Tim
      United Kingdom
    April 12, 2014

    Great value!

    Checking out to go home

    10

  • Tyler
      United States of America
    April 8, 2014

    The staff was nice, but they put me in a filthy room.

    If you don't mind overpowering musty smell from a room formerly being smoked in, hairballs inside your "clean" towel, cigarette burns on the counter, a cracked TV from someone throwing a remote at it, a dog in the next room that starts barking at 4:45 am, and a supremely poor selection of a free breakfast; it's not that bad.

    4.2

  • Saila
      Finland
    April 6, 2014

    Simple, easy, clean hotel. For our purpose excellent location, even restaurants and bars close by. Wifi worked well.

    Shower was a bit weak.

    7.1

  • James
      United States of America
    March 31, 2014

    Was in great location lots of things to do in walking distance!!

    Well the bed was way to hard no comfortable at all.. And the towels were def too rough to dry off with!!!

    5.4

  • Katherine
      United States of America
    March 25, 2014

    The beds Mattress very bad

    6

  • Tim
      United States of America
    February 11, 2014

    Nice size room for the money

    Bed was too hard and grab and go selections were limited

    7.1

  • Jeff
      United States of America
    February 8, 2014

    Comvenient to honda center ,

    Hallway to our room smelled bad every day, "free" wi-fi was sloooooooooow. ASked you to upgrade ($15!!!) for faster wi- fi. Unconscionable that they advertise free wi-fi and then ask you to upgrade.

    7.1

  • Anonymous
      United States of America
    January 28, 2014

    Incredibly scratchy sheets and towels.

    6.3

  • Phil
      United States of America
    December 10, 2013

    It was a dump!

    3.8

  • Steve
      United States of America
    November 22, 2013

    The hotel is really close to the attractions- Angel Stadium, The City Grove, the Ducks Arena and the Amtrak Station.

    8.3

  • Steve
      United States of America
    November 22, 2013

    I choose this hotel to be near the Amtrak station at Anaheim Stadium. The northbound train leaves at 7 and 8 am- which allows me to sleep in a little, instead of leaving my city at 5 am.

    I not sure what happened- whether it was inefficiency or a plumbing malfunction. When I was given my room card and found the room and opened the door, I could smell a rank odor. The room fan was running low and windows were open. So I turned the fan on higher to air the room. Later, I found that the sink was clogged with water and "?". When I talked to the hotel staff, I was given a different upgraded room.

    7.1

  • Jason
      United States of America
    October 23, 2013

    Location was convenient

    Room was not thoroughly cleaned and not all toiletries were readily available upon entry of our room.

    6.3

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