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8750 Universal Boulevard, Orlando, FL 32819, United States of America – Show map
|Deluxe Queen Studio - Non-Smoking|
|Deluxe King Studio - Non-Smoking|
|Deluxe Queen Studio - Disability Access/Non-Smoking|
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231 verified reviews
They speak your language
Extended Stay Deluxe - Orlando - Convention Center - Pointe Orlando's staff speaks: Portuguese, Spanish, English
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BBQ Facilities, Outdoor Pool, Sun Deck
Fitness Center, Game Room
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Vending Machine (drinks), Vending Machine (snacks), Shuttle Service (free), 24-Hour Front Desk, Express Check-in/Check-out, Tour Desk, Baggage Storage, ATM on site, Laundry, Fax/Photocopying
Safe, Facilities for Disabled Guests, Elevator, Heating
Portuguese, Spanish, English
From 4:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
Any additional older children or adults stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 231 reviews
Value for money
Show reviews from:
This Orlando hotel is 10 miles from Disney World and within 2 miles of SeaWorld and Universal Studios. A free shuttle service to theme parks, American hot breakfast, and free Wi-Fi are provided.
Score from 871 reviews Good
This Orlando hotel is located off Florida's Interstate 4, just 1.5 miles from the Orange County Convention Center.
Score from 1012 reviews Good
In Orlando, Florida, this hotel features an outdoor swimming pool, a poolside bar and grill, and an espresso bar in the lobby. The rooms include free Wi-Fi access.
Score from 295 reviews Good
This Orlando hotel provides free shuttle service to nearby attractions including SeaWorld and Walt Disney World.
Score from 1013 reviews Excellent
The room is big and confortable, it's good to have a kitchen. The hotel is quiet, and it's very central, easy to go everywhere. It's my second time there, and I'll be back. I asked to stay in the same room I was last time, and i got it. I really appreciated this kind gesture and attention.
The breakfast selection was poor
Quiet, even though hotel was on a major road. Efficient, speedy check-in and check-out. Grocery store was just down that major road - very helpful store personnel.
Musty smell in the rooms. Even though the kitchen had a range and dishwasher, there were no dishes, silverware, dish soap, cooking utensils, coffee pot, etc. No tissues in the room. Very hard beds. Towels very scratchy. Breakfast was scheduled from 6:30-9:30. First morning, nothing was put out for 6:30 (had a meeting to attend, so I had to leave by 7 - no food that morning!). Breakfast offering was very poor - cereal, dry toast, coffee, juices, some raw fruit and unappetizing cinnamon rolls. Would not stay here again.
Front desk personnel with great customer service Lots of space in the room Love the kitchen area I will be coming back:-)
No garbage cans
Bathtub is in bad condition.
Lights were not working properly
No house keeping unless you pay extra..poorly lit parking,bags of trash in hall,small pool..breakfast was horrid.no coffie pot in room.had to go buy my own plunger because toilet kept stopping up..
- Beds are comfortable - TV options are great - Staff was friendly - Right up the road from Universal Orlando Resort -No bug problems as other reviewers have had.
- Breakfast is juice, toast, coffee, cereal, fruit, and maybe muffins. I understand it's free, but so is breakfast at econolodge and Days Inn. Those establishments are considered a step below extended stay hotels in terms of quality, yet they have better breakfast options for an even more affordable price. They shouldn't even advertise it as a selling point. - Room 218 smells of curry badly. - Kitchen is not pre-supplied with utensils, dishes, or anything really. You have to ask for it. Sonesta ES Suites keeps it supplied. - Ice machine is very far away from the rooms. - Mysterious phone charges on my bill at a time when I was out of the room. Scary to think employees are coming in the room without is knowing, or at least someone is. Not a comforting thought. - Walls are paper thin. Not enjoyable to drive 9.5 hours from NC only to not be able to sleep because the family next door is talking and watching TV. We shouldn't be able to hear that. - Food Mart around the corner (the only local place to get drinks or snacks without having to drive) has ALL flat sodas. Who knows whether their food is any good. - Garbage in hallway for quite a while, which is likely what was making the fish scent in the hallway. Either that or someone made fish, but the garbage in hallway is still a problem. - None of this is the staffs fault necessarily (except for the phone calls) because they are very friendly, i think it's just poor business practices. - They allow kids to run in the halls rampantly late at night. - I really think this is the hotel where all the disrespectful, uncaring of others, people go to stay because the whole hotel had rude, loud, obnoxious, people staying in it. I did not feel welcome or comfortable when i was anywhere in the hotel but my room.
Room we stayed in was very good. Plus after travelling from your home country from before 7:00am and having the rough day the last thing we want was a hot room and a hard bed. The room was really cool and the bed were extremely soft and comfortable.
Lobby and hall were dull and could us a bit refreshing.
The hotel was a 'home away from home' for us. Strategic location and comfortable setting with superb & courteous staff. Will always choose ESA Pointe Orlando any day.
Introduce more variety for breakfast.
location, shuttle facility to Disney, how they react to complaint, large and airy rooms, nice furniture
Breakfast, noise from the neighbourhood, noise from cleaning staff in the morning, crowded shuttle
bugs in the kitchen
Custom Service was not helpful...refresh was saturday....and the quilt I put on the floor to wash was put back on my bed. I realized this because the blanket had a hole in it. Roomservice knocked down mt 10dollar shampoo and it spilled and drained down the tub. It was half empty when I picked it up....and they did not reimburse me. My room was next to the pool and the people were loud....mind you it was 11pm and I had to call the front desk. Front desk did not go remove the people until 20 minutes later. My neighbors were also loud, and when I asked for a different room front desk did not allow me to move to another room because they said it was booked.."Lies"... and when I asked for towels they gave me two because they ran out....what hotel runs out of towels? Also manager was not on site I hae to go downstairs twice to go pick up my linens and towels. I callee corporate on them, and they were supposed to contact me and they never did. SO DO NOT STAY THERE! ..... the linens also had hair on them and bath tub had mold.
Cockroaches in our room,trash in the halls for days that wasn't taken out by housekeepers. Halls smelling of trash. We had to move three times in one week because of cockroaches in our rooms.
Everyone was very nice, extremely helpful and accommodating. Excellent location, great deal for the price. I'll stay again!
Grab and go breakfast was horrible the first two mornings of the week we stayed, so we ended up cooking on the room. No biggie but if you're looking for breakfast included, this isn't your place to stay.
Breakfast is not so good
It's small, cozy, very home like. It was very clean and staff was amazing.
Wifi sucked, and it's by a construction site, which woke us up both mornings.
Good hotel for reasonable price.
clean and very big rooms good location
everything is perfect!
Location is perfect for the convention center. Good breakfast, excellent staff.
Noise from adjacent room. Cleaning can be better.
The staff was amazing - kind, helpful, cheerful. The price was good.
The room was cleaned properly only once a week - unless you pay an extra fee.
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