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Super 8 Coeur d'Alene

hotel Located 10 minutes’ drive from Coeur D'Alene Lake off I-90, this hotel offers a daily continental breakfast with cinnamon rolls and waffles. Guest rooms include free Wi-Fi.

Most recent booking for this hotel was yesterday at 04:56

Score from 61 reviews Good 7.9/10

Newest reviews for SilverStone Inn and Suites

  • Ken
      U.S.A.
    3 September 2014

    The front desk staff was very nice and efficient.

    Very noisy hall ways! And due to the one inch gap under the front door, you could hear everything at all hours. Talking, slamming doors. No sleep. Also, our room had a very noticeable slant to the floor - it was like running downhill. The walls were out of square and had been repaired due to structural movement. The place felt unsafe. Too much money for the overall poor experience.

    4.6

  • Anonymous
      U.S.A.
    2 September 2014

    Location Ice machine was located in a great spot.

    There was food on the floor under the head of the bed by the wall. The white plastic thing on the night stand is totally disgusting. It looks like there is pop spilled all over it. The pool was cold. Ran out of food at breakfast and not enough tables for everyone.

    6.7

  • Sean
      U.S.A.
    2 September 2014

    Staff very friendly, helpful and informative. Easy access to I-90.

    Walking noise from upstairs at night.

    7.1

  • Anonymous
      U.S.A.
    2 September 2014

    As an inexpensive place to bed down for the night, Silverstone very basic, clean and near Spokane. Good fresh fruit and other food at breakfast. Lots of families & kids, very near highway but surprisingly quiet at night.

    8.3

  • Sam
      Canada
    24 August 2014

    Overall great staff and sleep and breakfast

    Little tight around the sink area

    7.9

  • Anonymous
      U.S.A.
    24 August 2014

    Front desk staff person was lovely and on her first day.

    The room was barely superficially clean. Carpet stains, bedspread 'stains' (you know the ones!). Overwhelming urine smell coming from air conditioning unit. Motel completely full, could not move to another room or another motel as all full that weekend. After checking out, we made several attempts to contact manager but were continually told he was not available and he would call back. At one point we were told that they called the room 20 minutes after check-in to make sure everything was OK as this is "policy". This was a lie, they did not call. Most disappointed in the very poor management of this motel. Motels get worn out but they still need to be clean! Customer service 101: COMMUNICATE - listen- acknowledge-offer compensation even if it's just a sincere acknowledgement and apology-Take action and improve what caused the complaints. Pretty simple.

    4.2

  • Anonymous
      U.S.A.
    22 August 2014

    Staff is helpful and friendly.

    Rooms are dusty. Found used towel with what appeared to be dried food on it. Rooms smell of mildew probably caused from the shower curtain that smelled like pee and mildew.

    4.6

  • Roger
      U.S.A.
    22 August 2014

    The two-piece blanket was inconvenient. Easily slid off bed when pushed to the foot of the bed and then was difficult to put back in place. Would recommend that you use two simple, normal blankets--one lighter one and one heavier one.

    7.1

  • Richard
      U.S.A.
    16 August 2014

    the location the cleanliness the friendliness of staff

    Small Room

    8.8

  • Charles
      U.S.A.
    15 August 2014

    Online booking was very fast.

    We were double charged for our room. Having trouble getting it cleared up.

    7.5

  • Beth
      U.S.A.
    14 August 2014

    Staff was friendly. Lots of parking. Free news paper. Nice pool

    Walls are not insulated. You can hear those beside you and above. Floors creak above you. We were wakened at 2 by very loud neighbors. Staff did take care of it. Lots of truckers stay here coming in all times if the night.

    7.5

  • Dana
      U.S.A.
    14 August 2014

    Staff, pool, breakfast

    Hotel needs updating.

    6.3

  • Anonymous
      U.S.A.
    13 August 2014

    The staff was great. The rooms were pretty good and the breakfast was great. Overall a great experience.

    The hotel lost power, and my wife and I weren't sure when it would come back on so we left. We asked management to discount our overall price as we didn't use the room for the 2nd night, but management didn't help us out at all. Disappointed in that. It wasn't that they were required to help us out, but it would have been the right thing to do.

    7.5

  • Lorena
      U.S.A.
    12 August 2014

    The employee was very nice

    They gave us a room and the bathroom door had a hole on it and they just coverd it with a brown paper.the comferters on the beds had stains on it.

    4.2

  • Diane
      U.S.A.
    9 August 2014

    Via back roads was easy to get to Silverwood Park. The only remarkable things was the staff member Kelly who greeted us and made us feel welcome. She went above and beyond to explain why no 24 hr pool, why no room service if you have an approved animal.

    Pool is no longer 24 hr and no adult swim time. Needed more staff, food for breakfast ran out each day we spent there (3). Pet policy poorly explained, no room service or beds made even if crated. No cots or secondary sleeping area or pullouts. No sofa or amenities other than coffee pot and tv. Many guest complained while we were there.

    5.4

  • Pamela
      U.S.A.
    9 August 2014

    The room was nice size, bathroom clean, pool was great, and the breakfast was good.

    nothing

    7.5

  • Mindee
      U.S.A.
    8 August 2014

    The staff were very friendly and helpful.

    The bed was not very comfortable.

    8.8

  • Theresa
      U.S.A.
    7 August 2014

    The bed compfortable

    Is was located next to a truck stop. Who wants to hear trucks all night. Had I known that wen I made the reservations would have never stated there. It's good for one night. Not recommend for longer stays.

    5.4

  • Alex
      U.S.A.
    31 July 2014

    I like their location .close to interstate and gas ,food and shopping close. always clean and great staff.

    last time our air conditioning unit was too loud . didnt sleep well because of it . I believe it was room 109.

    10

  • David
      Canada
    31 July 2014

    Pool Location Continental Wi fi Price Pool table Working ice machines :)

    Uncomfortable beds, and pillows Never enough clean towels. We had 4 in our room yet only ever got 3. Breakfast area too small and was always too busy. 9 am was too early to close .

    7.5

  • Lori
      U.S.A.
    30 July 2014

    location was fine the breakfast was good and there was a wide variety the check in was quick and easy

    the bed was very hard and uncomfortable the pillows were very hard and uncomfortable

    6.3

  • Hector
      U.S.A.
    25 July 2014

    Customer Service was very poor. Room were not clean, room was not made or cleaned by mades. Was treated very unprofessional by supervisor Katie. Will not return. I highly not recommend staying in this hotel.

    There was nothing which I liked. Was treated disrespectful by supervisor. Our room was not cleaned. Me and my family, were discriminated by supervisor.

    2.5

  • Juan
      U.S.A.
    25 July 2014

    We stayed 2 nights. ... housekeeping didn't clean our room when we left the housekeeping sign on our door knob... we went to front desk and the manager seemed to not care .. poor customer service and housekeeping

    2.5

  • Don
      U.S.A.
    24 July 2014

    Free breakfast and value price.

    Hot tub is not functioning right. Low temp and bad jets.

    10

  • Diana
      U.S.A.
    22 July 2014

    The room was nice. Not to cramped. It was very clean. They staff was more than helpful. The breakfast was great.

    The price. It seems like motel/hotel rooms anywhere are priced like gold. It is getting down right ridiculous.

    8.3

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