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21 West 37th Street, New York City, NY 10018, United States of America – Show map
Excellent location – rated 9.3/10! (score from 288 reviews)
Rated by guests after their stay at Fairfield Inn & Suites Fifth Avenue.
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288 verified reviews
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Fairfield Inn & Suites Fifth Avenue's staff speaks: English
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Food & Drink
WiFi is available in public areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
No parking available.
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Express Check-in/Check-out, ATM on site, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Up to two children under 18 years stay free of charge when using existing beds.
Any additional older children or adults stay free of charge when using existing beds.
One older child or adult stays free of charge in an extra bed.
One child under 2 years stays free of charge when using existing beds.
There is no capacity for extra beds in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 288 reviews
Value for money
Show reviews from:
Just a 4-minute walk from the famous Empire State Building, this Manhattan hotel features a rooftop bar. The classically furnished rooms include free Wi-Fi, a flat-screen TV and iPod docking station.
Score from 1908 reviews Very good
Ideally located in Times Square, this Manhattan hotel has a 24-hour front desk. Edison Hotel - Triumph Group is just an 8-minute walk from Rockefeller Center and a 10-minute walk from Bryant Park.
Score from 149 reviews Good
The Hotel at Times Square is a 3 minute walk from a subway station and 6 minutes from Rockefeller Center. It features a 24-hour gym, bar and rooms with free Wi-Fi.
Score from 2655 reviews Good
This lower Manhattan hotel is located in the Financial District across from the One World Trade Center site. The hotel offers a heated indoor pool and rooms with flat-screen TVs.
Score from 401 reviews Very good
We stayed at fairfield inn & suites for 2nights! Many sights and shopping places where within a 5-10 minutes walking distance (times square, rockerfeller center, bryant park, macy's,.... ) It was one of the less hotels with included breakfast! We will definately return next time!
Room small but functional.
Daytime staff was NOT knowable and seemed to get very confused at the simplest tasks. The night was GREAT.
The staff is amazing and helpful. The location is central and close to everything. Size of the room is great.
The carpet in our room was not that clean and not enough lighting in the room. It was dark.
- Location is excellent: the metro is less than 5 minutes from the hotel and you can easily walk to Madison Square Garden, Macy's, or even Times Square. - The room was small but comfortable and with a great view (I could see the Empire from my window!!!) - Breakfast was included (quite rare for NY) and rich (hot and cold beverages, bread, jam, bacon, eggs, yoghurt, cakes) - The girls in the breakfast room are very friendly, and the male receptionists are all GREAT!!! They gave me plenty of information about what to do around the city and made me feel a newyorker for few days. Without them, my trip would not have been as good as it was.
- The price is quite high, but considering the standard in the city it is not bad at all.
This place is fantastic for so many reasons. I was here with my wife and baby for the marathon weekend. Price was the best for location and rating. Daniel (front desk) is very personable and a genuinely nice guy who is interested in making your stay pleasant at any cost. The breakfast!!! Delicious. Fresh bagels, Starbucks coffee, and yogurt, plus other options. Location is ideal. King size bed is comfortable. Rooms are small but expected for downtown NYC. I would highly recommend this hotel.
helpfulness of the staff Friendliness of staff location
Bathrooms are cramped Rooms are small
- Excellent location, close to Broadway, Empire state building, Times Square, Metro stations - Very friendly staff (Jose Rodriguez - Thanks!)
- Rooms had just about enough walking space after bringing in 2 large suitcases - Breakfast was ordinary
Perfect location. Clean. The staff are super friendly and helpful. Good breakfast. We had a great time.
Front desk attendant,Daniel A. Went out of his way to help not only me but every guest that came in to make their stay a pleasant one He is the PERFECT person to introduce guests to facility You are very lucky to have him!
Thought hotel was a little over priced for the size of room/bathroom and furnishings. But location good
Shower, bed, staff was very polite and helpful with subway imformation
Carpet was wet outside the bathroom. It was coming from the wall but not from our shower. Wall showed signs of moisture under the toilet paper holder. Breakfast selections were ok but not great. Not a deal breaker for us.
The location is within walking distance to numerous sites in the city. The staff was VERY friendly and helpful. Almost unbelievably so. Top notch!
It is Manhattan, so it's to be expected, but the rooms are more European size than American. Quite small.
The staff were really friendly and helpful. Room was clean. Centrally located and easy to get to tourist spots with ease. Great toiletry range!
Small rooms. The elevator was a bit slow. The hotel is quite noisy because of it's central location.
Good location, amazing staff, delicious breakfest, internet working pretty well in rooms.
The staff was very friendly, and always greeted us upon arrival and departure from the hotel. They were very welcoming! They answered any questions we had and were very helpful.
The bed sheets were not fitted so they were all over the place.
Location Price Breakfast Room Bathroom Staff
Hotel has excellent location just a minute away from 5th Avenue. Rooms are not big but cute and comfy. Breakfast is not perfect if you're looking for a good choice of hot food but provides enough to keep you going for a day (excellent pastries and coffee from Starbucks). Rooms have very good working space (large desk), electric sockets are conveniently located on the lamps. Good point is that coffee pot exists in the room
Storage space in the room is scarce. Wardrobe is pretty narrow and bedside tables have draws 9-10 sm wide (about 4 inches). As there is no chest of draws you won't get really comfortable if you are in NY for more than a couple days
front desk staff, very aggressive
No traffic noise either at night or early morning. This allowed us to sleep in a little even when in NYC. We had Empire State Building view from our 5th floor room.
Rooms were bit on small side
Everything about the property and the staff where great..
Breakfast could've been a little better. But it was good
It was a great location and was very clean and professional and comfortable. Would certainly recommend.
LOCATION WAS GREAT
SMALL BATHROOM (BUT IT'S NYC!) AND THE SHOWER WAS A BIT MOLDY IN THE GROUT.
Great customer service Great locations
*Daniel at the reception was extremely helpful and kind. *Nice room and Bathroom (at least for a hotel-chain) *The hotel is close to at least 3 different metro lines *In general the breakfast was good. No pancakes nor waffles though. *Free Starbucks coffee in the lobby 24h a day.
*Found a peanut on the floor of my room when I just checked in. Though, the place seemed to be clean in general. *Was send to Jimmy's American Dinner on the first evening though the Burger restraunt just next to this was much better. *The breakfast room is small and often crowded