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216 East Ontario Street, Gold Coast, Chicago, IL 60611, United States of America – Show map
Excellent location – rated 9.3/10! (score from 212 reviews)
Rated by guests after their stay at Fairfield Inn and Suites Chicago Downtown/ Magnificent Mile.
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212 verified reviews
They speak your language!
Fairfield Inn and Suites Chicago Downtown/ Magnificent Mile's staff speaks: English
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WiFi is available in public areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Wired internet is available in the business center and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs USD 55 per day.
Public parking is available at a location nearby (reservation is not needed) and costs USD 38 per day.
24-Hour Front Desk, Meeting/Banquet Facilities, Business Center
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
One older child or adult stays free of charge in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 212 reviews
Value for money
Show reviews from:
Featuring an all-season rooftop pool encased by a glass ceiling, Chicago's Essex Inn also includes a terrace with city views and free high speed WiFi access.
Score from 242 reviews Good
On Chicago’s Magnificent Mile, this luxury hotel is just 1 mile from Navy Pier. It includes an on-site restaurant and relaxing in-room massage services.
Score from 805 reviews Very good
Ideally located in downtown Chicago along the Chicago River, this 4-star hotel features modern rooms, an award-winning restaurant and guest rooms with free Wi-Fi.
Score from 386 reviews Excellent
Less than a mile from the shopping and dining district on Michigan Avenue, this hotel features an indoor pool and free Wi-Fi in guest rooms.
Score from 206 reviews Very good
Location, staff helpful
Hotel upgrades a little noisy
Friendly staff, clean room
Great breakfast. Comfortable bed. Nice shower.
Window in room had a large gap between frame that allowed cold air into room.
Service, cleanliness, amenities and breakfast were top shelf.
The parking situation was a bit confusing. Perhaps more clarity would be helpful.
Customer service and Location
pillows too soft Room temperature sofa sleeper mattress was awful nothing but springs
Great value, excellent location and staff. Liked Wi-Fiand breakfast. The room was clean and pleasant. I liked that I could adjust the thermostat.
all was fine.
The staff were extremely helpful and they went out of their way to provide us with information about what we could do in chicago. The breakfast room was always stocked with hot water, tea and coffee. In addition, our rm was cleaned regularly and we were provided with new towels every time we needed them.
The television channels were difficult to navigate and the heater seemed to blow cold air during parts of the night. The thermometer simply needs to be set to heat rather than auto, and the problem disappears. However, one needs to reset it to heat after the cleaning staff return it to the auto position. Unfortunately the fee that was promised was increased by $10 for the last nt. Although it is not a significant amount it would still have been a better experience if they would have told us this before the final nt. This information would have been helpful coming from booking.com as well. Especially since we were under the impression that all prices would be guaranteed
Don't use credit card for this property because they use it and deduct the money for reservation before your arrival in the hotel,before ur stay.Although booking.com use credit card detail only for reservation.And if a person want to give money in cash .This hotel have no right to take the money in advance
Heat didn't work in first room Super loud construction noise
Staff, location, cleanliness.
The location is great, the front desk staff is great.
The room was not very clean. There was a dirty wash cloth left hanging on the shower curtain and the floor was not mopped in the bathroom. The bed was hard and squeaked every time I turned over making it hard to stay asleep.
We will definitely be back! The location was perfect. The staff was friendly and helpful. The hotel was very clean and the complimentary breakfast was great! Could not have asked for a better place to stay!
the location was great and price was good.
Bathroom was very small and outdated, room had no view
Elevators were quick, nice king size suite with pull out sofa & best of all Location was close to Michigan St.
Would have liked more fresh fruits & yogurt for breakfast.
Lovely helpful staff, great location close to Michigan, buses, trader joes, cheap as well as nicer restaurants. Nice little room, clean and tidy and newly refitted. Breakfast each day was great and included in the tariff. I also liked being able to get a cup of tea any time from the breakfast room. Coffee making in the room for the coffee drinkers.
The fire brigade came and did a test at 5am, the noise in our room was so loud and continous: There was nothing the hotel could do and safety first BUT horrible for us. Front desk was very sweet but hotel full and nothing could be done. Perhaps if you know they are coming make sure 614 empty that morning?
Proximity to shopping and restaurants
Breakfast room too small for the amount of guests. We ate standing in the hallway in a corner.
- Helpful staff
Exceptional location Excellent breakfast included
Ugly, stained carpeting Room right across from elevator
The Hotel has excellent location , two blocks from Mag. Mile. This is the best feature. The pick up points of Big Bus and Grey Hound are five minutes walk. Navy Pier is 10 minutes. Cheese Cake factory, and most of the restaurants are at a walking distance. Hotel provides unlimited cups of tea and coffee, drinking water and snacks at the lounge to the guests
We did not have a refrigerator in our room
Prompt response to our needs. Location was great, close to everything. The service was outstanding and the room views were amazing.
Nothing, everything was good.
Enjoyed the great breakfast offered. The room was very clean and we were never disturbed.
The location was excellent for walking to everything we wanted to see. Parking was expensive, but since we only had to do it once it wasn't an issue.
The rooms were very small. Our room was facing the street. We were not aware that there would be construction all night during our stay. This wouldn't have been much of an issue if the beds were even semi comfortable. They were loud and very hard.
With a family, breakfast at the hotel is very handy. The front desk staff was very helpful with suggestions and making reservations for me. Nice quiet, comfortable setting.
Very clean and nice place
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