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216 East Ontario Street, Gold Coast, Chicago, IL 60611, United States of America – Show map
Excellent location – rated 9.4/10! (score from 223 reviews)
Rated by guests after their stay at Fairfield Inn and Suites Chicago Downtown/ Magnificent Mile.
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223 verified reviews
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Fairfield Inn and Suites Chicago Downtown/ Magnificent Mile's staff speaks: English
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WiFi is available in public areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Wired internet is available in the business center and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs USD 55 per day.
Public parking is available at a location nearby (reservation is not needed) and costs USD 38 per day.
24-Hour Front Desk, Meeting/Banquet Facilities, Business Center
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
One older child or adult stays free of charge in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Ideal Alternatives for You
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 223 reviews
Value for money
Show reviews from:
This downtown Chicago hotel is next to Millennium Park and 2 blocks from The Art Institute of Chicago. It offers stunning city views, on-site dining and elegant rooms with free Wi-Fi access.
Score from 2945 reviews Good
Just 1 block from Chicago’s Magnificent Mile, this hotel has rooms with free Wi-Fi and a flat-screen TV. It features an on-site restaurant and Navy Pier is a 15-minute walk away.
Score from 649 reviews Review score
In the heart of downtown Chicago, this hotel is within a 5-minute walk of the luxury shops of Michigan Avenue and the banks of the Chicago River. Free Wi-Fi is provided throughout the hotel.
Score from 371 reviews Wonderful
In the heart of the city, steps from major attractions, including the luxury shopping of the Magnificent Mile, this hotel offers modern fitness facilities, on-site dining and modern accommodations.
Score from 192 reviews Excellent
the location was great and price was good.
Bathroom was very small and outdated, room had no view
Elevators were quick, nice king size suite with pull out sofa & best of all Location was close to Michigan St.
Would have liked more fresh fruits & yogurt for breakfast.
Lovely helpful staff, great location close to Michigan, buses, trader joes, cheap as well as nicer restaurants. Nice little room, clean and tidy and newly refitted. Breakfast each day was great and included in the tariff. I also liked being able to get a cup of tea any time from the breakfast room. Coffee making in the room for the coffee drinkers.
The fire brigade came and did a test at 5am, the noise in our room was so loud and continous: There was nothing the hotel could do and safety first BUT horrible for us. Front desk was very sweet but hotel full and nothing could be done. Perhaps if you know they are coming make sure 614 empty that morning?
Proximity to shopping and restaurants
Breakfast room too small for the amount of guests. We ate standing in the hallway in a corner.
- Helpful staff
Exceptional location Excellent breakfast included
Ugly, stained carpeting Room right across from elevator
The Hotel has excellent location , two blocks from Mag. Mile. This is the best feature. The pick up points of Big Bus and Grey Hound are five minutes walk. Navy Pier is 10 minutes. Cheese Cake factory, and most of the restaurants are at a walking distance. Hotel provides unlimited cups of tea and coffee, drinking water and snacks at the lounge to the guests
We did not have a refrigerator in our room
Prompt response to our needs. Location was great, close to everything. The service was outstanding and the room views were amazing.
Nothing, everything was good.
Enjoyed the great breakfast offered. The room was very clean and we were never disturbed.
The location was excellent for walking to everything we wanted to see. Parking was expensive, but since we only had to do it once it wasn't an issue.
The rooms were very small. Our room was facing the street. We were not aware that there would be construction all night during our stay. This wouldn't have been much of an issue if the beds were even semi comfortable. They were loud and very hard.
With a family, breakfast at the hotel is very handy. The front desk staff was very helpful with suggestions and making reservations for me. Nice quiet, comfortable setting.
Very clean and nice place
It was a great experience! Perfect location
Location and staff great.
Room smelled smokey, beds uncomfortable, breakfast area very crowded
Staff was friendly and helpful. It was nice that breakfast was included.
Walls were thin so could sometimes hear people in the next room.
Location, Location, Location! Walked to the Navy Pier. Took a bus just two blocks away to get to the museums. Two blocks off Michigan Ave and all the shops. Beds were very comfortable. Very clean. Breakfast was great! wonderful selections. Very family friendly. Have loud, very energetic twin two year olds and not one person gave us a disapproving look (staff nor guests). Staff very friendly and helpful. Plan on staying again when we come back to Chicago.
would have been nice to have a fridge in the room (we had a standard two double bed room). everything else..perfect!
We were in Chicago for the birth of our grandson. We drove through the night and were going to be camped out at the hospital for several hours. We hoped to check in a bit early to drop our bags and freshen up during the wait. They were great and helped us out. Meant a lot, we will be back!
close to downtown
parking, size of the suite was smaller than expected for 4 adults and 1 infant
cafe da manha quarto
Location was great, breakfast was great and room was comfortable.
Parking fees were astronomical.
Room was very clean - our housekeeper Luisa did an amazing job. Desk staff was very helpful with directions and safe deposit box. Door man kept watch for our shuttle to the airport to arrive.
I would have liked a pool or hot tub.
Loved the decor and the location was perfect. The breakfast was excellent but busy!!
A tour us was booked for us and some details about utilizing the tour were not clearly explained by staff. Just a misunderstanding but a lite disconcerting .
The location was great with great eateries along the road. The roomwas comfortable and spacious. Breakfast was good and it is included in the room rate!
The aircond was noisy and it's difficult to control the temperature. At times the room got quite warm. The staff at the reception should have informed us that they will charging a deposit to my credit card for any room damages when I was checking in. I didnt know until I had a text from the credit card company.
Staff. ALL were friendly. Leo at the Front Desk, and Jennifer (I think, who was assistant manager, at breakfast) was very cordial with all, although busy. She lives in Oak Park if Jennifer was not her name.
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