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216 East Ontario Street, Gold Coast, Chicago, IL 60611, United States of America – Show map
Excellent location – rated 9.3/10! (score from 192 reviews)
Rated by guests after their stay at Fairfield Inn and Suites Chicago Downtown/ Magnificent Mile.
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191 verified reviews
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Fairfield Inn and Suites Chicago Downtown/ Magnificent Mile's staff speaks: English
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WiFi is available in public areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Wired internet is available in the business center and is free of charge.
Private parking is available at a location nearby (reservation is not needed) and costs USD 55 per day.
Public parking is available at a location nearby (reservation is not needed) and costs USD 38 per day.
24-Hour Front Desk, Meeting/Banquet Facilities, Business Center
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
One older child or adult stays free of charge in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Other Places you Might Like
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 192 reviews
Value for money
Show reviews from:
Just 1 block from Chicago’s Magnificent Mile, this hotel has rooms with free Wi-Fi and a flat-screen TV. It features an on-site restaurant and Navy Pier is a 15-minute walk away.
Score from 822 reviews Review score
Featuring an all-season rooftop pool encased by a glass ceiling, Chicago's Essex Inn offers a terrace with city views and free high speed Wi-Fi access.
Score from 521 reviews Good
In the heart of downtown Chicago, this hotel is within a 5-minute walk of the luxury shops of Michigan Avenue and the banks of the Chicago River. Free Wi-Fi is provided throughout the hotel.
Score from 399 reviews Wonderful
Just a half a block from the luxury shops of the Magnificent Mile, this historic boutique hotel is in the heart of Chicago, less than 1 mile from Navy Pier and Millennium Park.
Score from 771 reviews Good
smoky room air from Japanese eatery 2 doors down
convenient to mag mile and transportation
The remodeled room was very nice and the beds were very comfortable. The location was a short walk to Michigan Ave.
The new remodeled rooms !!!
Awesome staff...very welcoming! Easy check in and check out. Love the location! Close to everything. Will definitely stay here again!!
Not bad, exactly, and I shouldn't complain too much about free breakfast. There was a good variety of decent continental breakfast items, but the eggs and sausage were agressively mediocre.
Staff helpfulness. We arrived a little early, and Jason worked to get us a room even though housekeeping was still going on.
Just renovated suites.
Hotel upgrades a little noisy
Location, staff helpful
Friendly staff, clean room
Window in room had a large gap between frame that allowed cold air into room.
Great breakfast. Comfortable bed. Nice shower.
The parking situation was a bit confusing. Perhaps more clarity would be helpful.
Service, cleanliness, amenities and breakfast were top shelf.
pillows too soft Room temperature sofa sleeper mattress was awful nothing but springs
Customer service and Location
all was fine.
Great value, excellent location and staff. Liked Wi-Fiand breakfast. The room was clean and pleasant. I liked that I could adjust the thermostat.
The television channels were difficult to navigate and the heater seemed to blow cold air during parts of the night. The thermometer simply needs to be set to heat rather than auto, and the problem disappears. However, one needs to reset it to heat after the cleaning staff return it to the auto position. Unfortunately the fee that was promised was increased by $10 for the last nt. Although it is not a significant amount it would still have been a better experience if they would have told us this before the final nt. This information would have been helpful coming from booking.com as well. Especially since we were under the impression that all prices would be guaranteed
The staff were extremely helpful and they went out of their way to provide us with information about what we could do in chicago. The breakfast room was always stocked with hot water, tea and coffee. In addition, our rm was cleaned regularly and we were provided with new towels every time we needed them.
Don't use credit card for this property because they use it and deduct the money for reservation before your arrival in the hotel,before ur stay.Although booking.com use credit card detail only for reservation.And if a person want to give money in cash .This hotel have no right to take the money in advance
Heat didn't work in first room Super loud construction noise
Staff, location, cleanliness.
The room was not very clean. There was a dirty wash cloth left hanging on the shower curtain and the floor was not mopped in the bathroom. The bed was hard and squeaked every time I turned over making it hard to stay asleep.
The location is great, the front desk staff is great.
We will definitely be back! The location was perfect. The staff was friendly and helpful. The hotel was very clean and the complimentary breakfast was great! Could not have asked for a better place to stay!
Bathroom was very small and outdated, room had no view
the location was great and price was good.
Would have liked more fresh fruits & yogurt for breakfast.
Elevators were quick, nice king size suite with pull out sofa & best of all Location was close to Michigan St.
The fire brigade came and did a test at 5am, the noise in our room was so loud and continous: There was nothing the hotel could do and safety first BUT horrible for us. Front desk was very sweet but hotel full and nothing could be done. Perhaps if you know they are coming make sure 614 empty that morning?
Lovely helpful staff, great location close to Michigan, buses, trader joes, cheap as well as nicer restaurants. Nice little room, clean and tidy and newly refitted. Breakfast each day was great and included in the tariff. I also liked being able to get a cup of tea any time from the breakfast room. Coffee making in the room for the coffee drinkers.
Breakfast room too small for the amount of guests. We ate standing in the hallway in a corner.
Proximity to shopping and restaurants
- Helpful staff
Ugly, stained carpeting Room right across from elevator
Exceptional location Excellent breakfast included
The Hotel has excellent location , two blocks from Mag. Mile. This is the best feature. The pick up points of Big Bus and Grey Hound are five minutes walk. Navy Pier is 10 minutes. Cheese Cake factory, and most of the restaurants are at a walking distance. Hotel provides unlimited cups of tea and coffee, drinking water and snacks at the lounge to the guests
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