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Score from 281 reviews Very good 8.5/10

Newest reviews for Fairfield Inn & Suites Nashville Airport

  • Anonymous
      United States of America
    August 19, 2014

    Breakfast was good and the staff was very friendly and accommodating.


  • Holly
      United States of America
    August 14, 2014

    Convenience to airport


  • Tim
      United States of America
    August 5, 2014

    Everyone very nice and comfortable to talk to. very good place to stay made me feel very welcome.


  • Anonymous
      United States of America
    July 30, 2014

    I thanked God we had a late arrival 8:00 PM, that it was just for one night and we checked out at 9:30 AM!!!!! the next morning.

    First of all, when I arrived there was some confusion about the no. of rooms I had reservations for. There were three people on staff at the time who were trying to get the situation corrected. Also, the total cost of the rooms did not include the tax and additional fees. The staff realized their error and apologized for the inconvienence. The real problem was an African American woman who was totally out of line talking to me about three other adults who were in my party. They were all doctors. She should have said something to them about her concern not me. Instead she commenced to get indignent with me. She was very rude, confrontational and inappropriate. I was embarrassed by her behavior. She definitely needs an inservice on appropriate customer service. I have never experienced anything like this in my travels ever! She should make sure she knows who she is talking to before she addresses someone else in this manner. She should not be out front with customers with the type of personality she has. She might want to put a course in common courtesy on her bucket list. Thank you.


  • Ternico
      United States of America
    July 20, 2014


    I had a bad experience with this place especially with the lady named Laurie. I will never go to another Fairfield Inn ever again.


  • Steve
      United States of America
    July 16, 2014


    The breakfast had outdated milk and limited seating


  • Rosalie
      United States of America
    June 10, 2014

    The room had a very musty smell. We also found a big bug of some kind. Told the front desk and she said she would let housekeeping know. When we came back nothing was done. The floor must not have been vacuumed because the papers were still on the floor. We thought maybe housekeeping could put some carpet fresh down to make the room smell better but nothing was done.


  • Cam
      United States of America
    May 13, 2014

    The kids really enjoyed the pool. We stayed in the pool area quite a bit. They had a lot of choices for breakfast. Eggs, sausage, bagels, breads, muffins,fruit salad, yogurt, cereals, instant oatmeals, juices, milk, coffee available all day by the front desk. Housekeeping staff and front desk all very friendly. Pleased with our stay. I would stay there again.

    I was not crazy about the restaurant selection near the hotel. We had a busy weekend and wanted to eat near the hotel one night but not a lot of options. It is a reasonable distance to downtown and opry mills area but we had elderly family members with us who needed to rest.


  • Marva
      United States of America
    April 30, 2014

    Breakfast Location to airport

    Shuttle availability Staff member not friendly.


  • Jeremy
      United States of America
    April 2, 2014

    The pool was nice a warm. Room was comfortable!

    There was no mini fridge and microwave. With kids it would have been nice to have those. What hotel now a days doesn't have them.


  • Penny
      United States of America
    February 6, 2014

    It was very clean. The staff were very friendly. Thekids loved the indoor pool andthe breakfast waa awsome.

    no complaints


  • Jane
      United States of America
    December 10, 2013

    The friendly staff!

    The beds and isolation of the hotel.


  • Anonymous
      United States of America
    December 7, 2013

    excellent location and service to airport

    Room had unpleasant odor and appointments were pretty beatten up.


  • Kasey
      United States of America
    November 25, 2013

    The breakfast and the shower head was great. Very clean, though.

    I didn't love the bed. The mattress was hard and not very comfortable. Also, the airplanes kept me up a lot at night. I did know that we were going to be by the airport, but I didn't know that we be able to hear the planes taking off and landing.


  • Anonymous
      United States of America
    November 19, 2013




  • Anonymous
      United States of America
    July 19, 2013

    helpful, polite staff

    breakfast room too small to accommodate guests when hotel is full


  • Anonymous
      United States of America
    July 9, 2013




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