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116 West 28th Street, Chelsea, New York City, NY 10001, United States of America – Show map
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735 verified reviews
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Fairfield Inn & Suites by Marriott Chelsea's staff speaks: English
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WiFi is available in all areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs USD 25 per day.
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, ATM on site, Dry Cleaning, Ironing Service, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 735 reviews
Value for money
Show reviews from:
In downtown Manhattan and just a 5-minute walk from Times Square, this modern hotel features a rooftop bar and restaurant overlooking the city. Penn Station is a 10-minute walk away.
Score from 2917 reviews Very good
This stylish Manhattan hotel is located in the Theater District and is 3 blocks from Times Square. It offers a 24-hour gourmet pantry and rooms with a 32-inch flat-screen TV.
Score from 1764 reviews Very good
Featuring free Wi-Fi and a free daily breakfast, this Manhattan hotel is just a quarter mile from Madison Square Park.
Score from 127 reviews Wonderful
Within one block of the Empire State Building and other Manhattan attractions, this hotel offers a free hot breakfast every morning and guest rooms with free high-speed internet access.
Score from 404 reviews Very good
Two bathrooms. Breakfast and breakfast room. Helpful staff.
Only one upright chair and rather uncomfortable couch. Bedroom cramped and no drawers for storage.
Front desk staff Free Breakfast View over the florists below and the Empire State building Two subway stations nearby Penn station nearby
Couldn't stay an extra week
Location is the best feature about the hotel. It is well located within Manhattan whether you want to visit Lower Manhattan, the Upper Sides, the Meat Packing District or Greenwich Village. A metro station and Penn Station are also nearby.
Rooms do not have a view and are quite dark. Space is little and bathrooms are small. Also the wifi has a weird "three devices" limitation even for a room where four people are intended to stay.
Location, helpfull staff, view from our room, fast internet and quality of the coffee at breakfast. Had a great time!
Poor breakfast for european standards.
location was great and close to everything. staff was friendly and knowledgable.
Breakfast eggs were over salted and almost unedible. bathroom was small but servicable.
Very good breakfast buffet. central location good wi fi 200 m from jc penny and 300m from maceys
Small double room with small beds but they changed the room for a bit larger room the next day street a bit dodgy
A good location, clean rooms, helpful staff...
Nothing serious but the false fire alarm.. But that also proves their system can wake everyone up in case of a real emergency, which is good from that angle :)
Great staff. Good location Breakfast Rooms are renovated
The neiberhood very busy. Very small rooms, good for one or two
The location was good. It Kept me close to my office for work the next day.
Oh boy... There was a terrible terrible oppressive smell of marijuana coming from one of the adjacent rooms or through the ventilation ducts. It kept me up all night. The room is very small compared to the Times Square location where I've stayed three times so far. I LOVE that hotel! I had booked myself to have breakfast at the Chelsea hotel, but decided to have breakfast delivered instead. Eh, you win some and you lose some.
Comfortable room And breakfast room
I do not wish to have my name used, or to get emails!
I had a medical emergency which necessitated my staying an additional period of time. The staff was very supportive to my wife during the period of time I was in the hospital.
Our first NY experience was quite good, the location of hotel was perfect, it was in the flower district - midtown, the staff very helpful (especially qwana at the reception desk, who was incredibly lovely and friendly) Overall the hotel was good, I cannot say anything about the breakfast as we did not try it during our 9 day stay. Wifi was perfectly working even in rooms. "King" size bed was not really kind size but very comfortable, we slept very good! Everything for sightseeing and shopping was in walking distance, subway station (red / yellow line) just few meters away in case you want to go up- / downtown / brooklyn. Many restaurants around the block. Good place for short / long trips IF you are not going to spend too much time in the hotel!
The rooms were very tiny, we have never experienced such a small room before, the room was looking back to a yard, next to a block, so there was no real sunlight in the room. Also, room was very, very dark which was very disturbing. Hotel is only recommended for those who are not staying much in the room, but rather spending it outside.
Staff was friendly, breakfast OK, newspapers useful, location is very good, close to Broadway, Fashion District, and not far from Central Park, overall good value for your money, I would come again.
Room a little bit small Water leaked through shower door Elevators slow at times We got a room looking to other buildings, not a special view.
The location is great. Very close to subway line..and walking distance to times square. Room was on the small side but that's normal for NY..Tokyo...London. Rooms was clean and bathroom was ok..Although shower curtain was stained/old/short. Breakfast was adequate for a days start.
A bit expensive for the small rooms.
Our view was 28th Street which is normal city sidewalks with normal stuff stacked around at night. Every morning it TRANSFORMS to be absolutely beautiful! Try to get a room that looks on to 28th. Mornings are magical. I won't spoil the surprise by saying why.
A/C adjustment was finicky.
Everything. Secure smoking facility.
Sometimes during day the coffee flasks were empty
Location is very good, staff is friendly, bed is comfortable, room is at reasonable size, quiet & very clean, elevator is fast. We really liked our stay and would definitely stay at the same hotel during our next visit to NYC.
Excellent location. Rooms in the back are very quiet. Beds are comfortable.
No restaurant, expensive - but normal for the area. Be nice if they sold snacks and drinks on premises like some of the other hotels do.
Location, cleanliness, staff The flower district is also so pretty !.
Fiendly,well informed staff. Great location. Excellent breakfast. Comfortable room.
Location was fine. Close to the office so easy to walk. I don't need much from a hotel so size of room, breakfast etc. is of little importance to me.
The air handling in the room. Either the aircon was operating and sounded like a jet engine taking off while chilling the room to arctic conditions or it was off and the room temperature sky-rocketed. This was the difference between putting the thermostat at 71 or 73F. Quite possibly the worst two nights' sleep I have had recently.
Friendly staff,roof garden , weather
Food , breakfast poor, bed uncomfortable
Dark, small room, poor breakfast, bath needs repair
I went to NYC with my sister who was visiting me from our home country. So we needed a room with 2 beds, which we got at this hotel at a reasonable price, even though we booked few days in advance. Free breakfast was very convenient and tv channel selection was good, though I missed food network channel. The hotel provides free coffee and tea downstairs, which we needed given that it was chilly in nights we were there.
The room was tight and not well lit. Towels look over used and beds were small and the carpet was stained. We got a room on second floor (203) and the view was not the good. The layout of the room was also strange and very small closet considering that the room should accommodate 2 adult people. Overall, is a fair hotel but I would rather pay a little more and be more comfortable.
Like your hotel almost everything, service ,location, cleanness,
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