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116 West 28th Street, Chelsea, New York City, NY 10001, United States of America – Show map
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707 verified reviews
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Fairfield Inn & Suites by Marriott Chelsea's staff speaks: English
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WiFi is available in all areas and is free of charge.
Wired internet is available in the hotel rooms and is free of charge.
Public parking is available at a location nearby (reservation is not needed) and costs USD 25 per day.
Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, ATM on site, Dry Cleaning, Ironing Service, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Hypoallergenic room available, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 18 years stays free of charge when using existing beds.
Extra beds are not available.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 707 reviews
Value for money
Show reviews from:
This completely non-smoking hotel is a short walk from the exciting Times Square and other popular Manhattan sites and provides comfortable guest accommodations and an on-site restaurant.
Score from 295 reviews Very good
This modern Manhattan hotel is a 10-minute walk from the Empire State Building. It has a 24-hour gym. Guest rooms include a 32-inch flat-screen cable TV and an MP3 connection.
Score from 633 reviews Good
Close to popular New York City attractions, including the shops of Fifth Avenue, this Midtown Manhattan hotel offers cozy guest rooms and free Wi-Fi access.
Score from 353 reviews Good
Ideally located in Times Square, this Manhattan hotel has a 24-hour front desk. Edison Hotel - Triumph Group is just an 8-minute walk from Rockefeller Center and a 10-minute walk from Bryant Park.
Score from 1869 reviews Good
April 30, 2015
We was placed in a different room the first knight and although I asked the the next day to give us a bigger room they told me that all the rooms have the same size. But unfortunate for them that knight the heat went off and they switched us in an other room witch was bigger!!! The room that we had Booked from the beginning
The room was very clean and the employees very helpful
April 28, 2015
It was a little noisy but I expect that from such a central busy location.
The hotel was in a convenient location with good transport links. The staff were largely very helpful with only one or two exceptions. Breakfast was good in the morning and 24 wifi and coffee a definite plus!
April 28, 2015
Construction across the street made it impossible to sleep many times Also excessive noise from street Housekeeping failed to restock paper products one day had to call desk
Good location Staff was very nice
April 23, 2015
small room, poor view at 5th floor
Great downtown location, breakfast, comfy bed, free wifi, quiet
April 22, 2015
Everything was wonderful !
April 21, 2015
We stayed in this hotel for one night and overall we had a very good experience.The staff was really good.Hotel was clean and close to main attractions. The room was of good size for a new york central hotel.Breakfast was good and there was coffee available 24hrs which was useful. There is a MacDonald close by and lot of eating places in a walking distance.
April 20, 2015
Would have liked a fridge and safe in the room.
Breakfast was great.
April 18, 2015
This was my first trip and I was so impressed with the location, the surrounding businesses and flower shops literally at the doorstep. I asked for a room with a view and I got a gorgeous view of the Empire State Building!
April 17, 2015
Friendly staff,clean accommodation
April 15, 2015
staff appeared disinterested / annoyed eg when asked for directions to the airport and the like
Comfortable bed, clean and spacious room
April 13, 2015
Received a call aabout five hours after checking in saying our credit card wad invalid and to give him our credit card information over the phone. Clearly a scam that may or may not have originated in the hotel. Very concerning that hotel staff may be selling information.
Hotel was ok, close to penn station. Good breakfast.
April 13, 2015
The front desk staff were friendly and helpful.The wi-fi was free and the connection was stable. The room was clean and the hotel was conveniently located.
April 12, 2015
Need more selection for breakfast
Clean and friendly
April 9, 2015
If there is a problem the management will attempt to resolve it to the customer's satisfaction.
The hotel is in a prime location for visiting NYC points of interest. The management and staff strive to offer the best service possible.
April 9, 2015
The breakfast didn't have much choice. Got very repetitive after a few days.
The room was small but very clean and cleaned daily. Reception staff were friendly and helpful.
April 8, 2015
I was on a shopping trip for my boutique and the hotel was centrally located for the stores I needed to go. Very clean, friendly staff, and the scent of fresh flowers right outside the doors as the hotel sits between two flower shops.
April 8, 2015
Very small room (OK, it's NYC so that was expected) but the beds were extremely small for two people to sleep in. The AC regulator was more of an "on/off" feature rather than temperature control. The worst thing in my opinion, and the one that left a bad taste in my mouth is how the guy in the reception helped us getting a cab to the airport. After having a discussion whether it's best getting to JFK by metro/train or cab we agreed upon that the receptionist would order a cab that should cost $70 with tax and toll included (which is already probably $10 more than getting a yellow cab). It ended up costing $85.
Great location, overall helpful staff and reasonable priced. Good coffee available all day long. Space for having a beer or whatever on the roof.
April 2, 2015
The room didn't have a mini fridge which was unusual.
The room was really clean, and felt comfortable. Shower was nice also.
April 1, 2015
Central location for all the sights of New York. Hotel is in the Flower District and stepping out of the hotel each morning to an array of flowers on the sidewalk was a delight!
March 31, 2015
March 30, 2015
Friendly staff, easy parking, conveniently located.
March 30, 2015
Can be noisy
Clean, great location, friendly staff, good discount parking
March 22, 2015
Loved the rooms, smallish but perfectly sized for what we needed - excellent for business travel.
March 19, 2015
WIFI did not work most of the time in the room. The loads of trash you generate with all the plastic dishes in the breakfast room.
Clean and straight foreward hotel in north Chelsea in NY, NY. with a for NY ok noise level.
March 17, 2015
The staff was so helpful and friendly. Kawanna and Leo were extremely nice! We will definitely stay there next year when we come back to NYC.
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