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Underground Atlanta (0.1 miles)
Show map Fairfield Inn & Suites by Marriott Atlanta Downtown

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Newest reviews for Fairfield Inn & Suites by Marriott Atlanta Downtown

  • Shannon
      United States of America
    August 29, 2014

    Everything

    9.2

  • Franz
      Germany
    August 23, 2014

    Complimenatry Snacks in evening hours

    Room was not cleaned after first night. Breakfastroom can be overcrowded.

    5.5

  • Anonymous
      United States of America
    August 19, 2014

    It's central location was great, but with the Atlanta Underground next door, the surrounding streets had a scarier clientele.

    10

  • Tammy
      United States of America
    August 17, 2014

    Great place for a family to stay. Staff was excellent

    Wifi wouldn't connect

    9.2

  • Kevin
      United States of America
    August 17, 2014

    The room was 2 queens and a sofa sleeper suite. The room was spacious, nice and clean. However, we two older kids we were hopin to use the sofa sleeper- no linens. The two queens were actually two full size beds. That made sleeping quarters tight for the 4 of us.

    6.7

  • Larry
      United States of America
    August 16, 2014

    The location and staff...

    The mold in shower, something on the back of bathroom door. Mattress needs to be replaced and pillows need to be bigger. Is like your sleeping with miniature pillows...we're adults. We like full size pillows! Bulbs were out...I've already contacted Marriott.

    5.4

  • Galimzhan
      Kazakhstan
    August 13, 2014

    Location is good, staff very friendly.

    Sofa was not comfortable, pillows are terrible. Poor breakfast, no bacon, no sausage, no any meat.

    7.1

  • Keysha
      United States of America
    August 5, 2014

    The hotel and workers were nice, very happy that valet was available because if not I would have canceled my reservation upon arrival. It's too urban in that area for a group of women to venture. The hotel room was nice and the workers were friendly. The hotel room phones were out of order which was a bit of inconvenience when we wanted to call ahead for valet to get out vehicle. But overall my party of 3 had a pleasant stay.

    The location!!!! Nice hotel in a bad location. 3 women were in my party and we weren't comfortable upon arrival but we decided to stay thanks to valet. We did t have to veture away from the front door by foot "thank goodness"

    8.3

  • Pieter
      Canada
    August 5, 2014

    We could check out a day earlier without problems

    At 2am we still could not sleep due to the noise from other guests (several rooms !). The bed was also in a very bad condition.

    2.9

  • Cosanja/roosevelt
      United States of America
    August 4, 2014

    Room charge to my card

    4.2

  • Anonymous
      United States of America
    August 3, 2014

    Staff Location (right next to Marta) Breakfast incl. Huge bathtub

    Noise Mattress only OK Expensive valet parking

    8.8

  • Anonymous
      Russia
    July 27, 2014

    Location is good, rooms are clean and pretty, breakfast is exceptionally good and breakfast ladies are so lovely, WiFi connection was good as well.

    Cleaning lady didn't service our room one day at all, even though we reminded her at least three times and we didn't have a DND card on the door. Also every day hotel charges 20$ that are supposed to be released within 3-5 working days. On our last stay they did not release them at all, even though we didn't take anything and didn't break anything. In New York Fairfield Hotel they never released the money as well. Seems like the hotel chain has an unwritten rule not to give back this money. Also the e-mail receipt after our check-out was very important for us to get. On the check out date we were told on reception that we will get it and lady wrote down our e-mail address. 6 hours later we still did not get the receipt. We called the hotel and they said that for some unknown reason they could not do it. Asked to call o Monday. Hope we will get it.

    5.8

  • Vivian
      United States of America
    July 27, 2014

    Customer Service was very friendly.

    Too many people hanging around the hotel building. Hotel refrigerator in the suite had a horrible odor. We had to be moved due to broken air conditioning. Parking was too expensive.

    4.6

  • Anonymous
      United States of America
    July 25, 2014

    The staff was first class.

    No refrigerator in my room and had to go to another floor grot ice.

    9.2

  • Anonymous
      United States of America
    July 22, 2014

    -the location -the staff -the bed

    9.6

  • Catherine
      United States of America
    July 22, 2014

    Staff/ room/ location

    Shower not hot enough.

    9.6

  • Jimmy
      United States of America
    July 20, 2014

    The employees were excellent and talked to us like we were friends...felt extremly welcomed

    10

  • Christa
      United States of America
    July 20, 2014

    The staff was super friendly. This includes valet, front desk and breakfast staff. Very, very nice.

    Parking was not optimal, however, there appeared to be several events and the crowd was harder for the valet staff to accommodate.

    9.2

  • John
      United States of America
    July 20, 2014

    The staff was very friendly and the breakfast was amazing. The breakfast staff would sing and make sure we enjoyed everything. The valet girl was extremely nice and looked like she enjoyed her job.

    The sofa bed was awful. We had to put the mattress on the floor but it just made it a little better.

    7.1

  • Calvin
      United States of America
    July 18, 2014

    The location was great and convenient to the underground was able to get out and browse other places as well

    10

  • Kaysie
      United States of America
    July 16, 2014

    Breakfast was great! Staff was very friendly and helpful!

    The pillows

    10

  • Anne
      United States of America
    July 15, 2014

    The staff were very friendly and helpful. It was a great price for the area, included WiFi as well as breakfast. Worked out perfectly to use the shuttle to get to and from where we wanted to go. Beds were very comfortable and loved the extra sitting area space.

    Elevators were a little slow

    10

  • Anonymous
      United States of America
    July 11, 2014

    Everything

    7.9

  • Vicki
      United States of America
    July 8, 2014

    The staff was the best. Everyone was friendly and very helpful. The room was lovely, the breakfast was great.

    9.2

  • Anonymous
      United States of America
    July 8, 2014

    Nothing

    Location in the middle of ghetto place. People cusing in front of hotel and fighting just crazy staff was just ok. Poor location for Marriott. This was Downtown atl

    3.8

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