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138 Saint James Avenue, Back Bay, Boston, MA 02116 – Show map
Excellent location – rated 9.7/10! (score from 76 reviews)
Rated by guests after their stay at The Fairmont Copley Plaza.
|Fairmont Room King or Queen Room||
|Deluxe King Room||
|Fairmont Gold Concierge Level King or Queen Room||
|One Bedroom Suite with Sofa Bed|
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76 verified reviews
They speak your language
The Fairmont Copley Plaza's staff speaks: English
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Fitness Center, Bicycle Rental
Food & Drink
Free! WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs USD 46 per day.
Room Service, 24-Hour Front Desk, ATM on site, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 18 years stay free of charge when using existing beds.
One older child or adult is charged USD 30 per person per night when using existing beds.
One older child or adult is charged USD 30 per person per night in an extra bed.
Cribs are not available.
The maximum number of extra beds in a room is 4.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the credit cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 76 reviews
Value for money
Show reviews from:
Overlooking the famous Boston Common and Public Gardens, this historic luxury hotel features in-room massage services and a fine American restaurant. The Boston Opera House is a half-mile walk away.
Score from 903 reviews Excellent
Connected to The Shops at Prudential Center and Hynes Convention center via skywalk, this hotel is located in the historic Back Bay district of Boston and offers an on-site restaurant.
Score from 348 reviews Very good
This historic Back Bay district hotel is in the former headquarters of the Boston Police Department. Free Wi-Fi throughout the hotel and an on-site grill and a bar are provided.
Score from 347 reviews Excellent
This historic, 5-star hotel in downtown Boston was originally the Federal Reserve Bank. It overlooks Norman B. Leventhal Park and features gourmet dining, a luxury spa and elegant rooms.
Score from 214 reviews Wonderful
Staff was extremely helpful and the room was comfortable. I would definitely stay there again.
The front desk The bathroom The comfy bed The fact they allowed us to extent our check out time since our flight didn't fly out till later
It was expensive. It would be nice if there was a more reasonable restaurant within the hotel.
The hotel was very accommodating and upgraded my room and also allowed me in several hours earlier. Very comfortable.
The service and great location
The location of the hotel is awesome
Staff were not attentive to all requests, even small stuff as the hotel looks understaffed .. In such hotels, you'd expect staff manners that go with such 5 stars hotel in the way they greet costumers and attend to their needs .. This is not the case here, i observed this and confirmed it with another guest ... If you ask for change of room or whatever then they tell you we'll look for you but they never do that ... They got confused when i told them that my booking conditions included a free wifi and it took them 2 days to resolve this issue
It is the best location in Boston. Convenient to (within walking distance) shopping and restaurants area. And lets not forget the adorable dogs of Fairmont! They are a unique sihnature of the Fairmont.
The staff were not as accomodating as I would ecpected from a luxury hotel.
Best location, very clean and very nice staff
A little too old for my taste...
Location Friendly Staff
$550 for a room and then they charge you for wifi and breakfast not included
Cleanliness was the most weakness,
Very attentive staff, cleanliness and comfort of room.
The staff at the Oakroom bar and the ambience
Location, Staff,Concierge,Food and most services
Fairmont Gold. Excellent facility but pricey. Great location,
Accounting system is appalling. A mysterious charge appeared on our Visa account of $236 which we could not identify (nor could the staff!). Also, on getting home we discoverd our room charge had been debited to our Visa card twice (we are still in dispute on these matterswith Fairmont at time of writing). Very disappoiting and really spoilt what was otherwise a great stay. Beware !
It is good location near to eveywhere in down town
The hotel staff and the hotel it self felt tired. I check in the day after the marathon. My room was terrible and they staff try to much to late.
46$ fee for parking- very small bed- expensive breakfast
It is my favorite property in Boston. The staff, as always, was excellent. When in Boston, this is the hotel to stay stay in.
Gym is great. Deluxe room is very comfortable and spacious.
Attitude of the staff, particularly the doormen/concierge who were very unhelpful and didn't assist with getting cabs, etc
Room was beautiful. Breakfast room service was excellent.
Had to prove multiple times that room booked was a suite. Shouldnt be that difficult. If it was single simple mistake wouldnt have been a big deal but the issue continued to occur even after we arrived.
Friendly and helpful staff.
Old building with outdated fixtures and fittings.
Terrific hotel from entering lobby to a luxuries mini suite on the Gold floor. Oak Bar a winner. Gold Lounge hors d'oeuvre and breakfast fabulous.
The entire experience is fabulous! Room, food, bed, bathroom, amenities are 4-Star and the staff is incredibly attentive!
Can't think of anything. It is expensive
Location, location & location
Ambience, cleanliness, concierge, friendly staff
More variety/choice on menues
The Oak room has a great atmosphere and serves good food. The bar area is particularly pleasant and has a really good atmosphere. The bedroom we had was huge and the bed was really comfortable. Very well equipped, even a coffee maker which made good tea (important when you are English). Carly and Katie (the lobby labs) were a big hit too. Most of the staff were very helpful and enthusiastic, only one or too appeared disinterested in their work, but these were the exception.
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