Biggest complaint was that the room was really quite dirty. My husband's white socks were black on the bottom after walking around the room for a short time; you could feel the dirt on the floors. The room had a VERY strong, musty smell (mold?) that permeated all of our clothes...had to wash everything, even clothes in our suitcase we hadn't worn. Staff ordered early morning taxi for us ("our guy"), which never did arrive (this also happened the last time we were there, too), causing us to eventually flag down a taxi and arrive to the airport 30 minutes later than desired. Air conditioner noisy and minimally effective. View out the window was a brick wall.
Great location - close to the beach, Ocean Drive, shopping, bike rental and lots of restaurants (highly recommend the Bolivar, across the street and down a bit, for dinner and music, and Joe's Stone Crab, 11 Washington, for breakfast). Grocery stores and pharmacies close by. The staff was very friendly, and we appreciated the upgrade to a suite. Unique furnishings, and the Otentic Restaurant, attached, was great, as usual.