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2715 Fern Valley Road, Louisville, KY 40213, United States of America – Show map
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125 verified reviews
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Fern Valley Hotel and Conference Center's staff speaks: English
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Fitness Center, Hot Tub, Indoor Pool, Indoor Pool (all year)
Food & Drink
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Airport Shuttle (free) , 24-Hour Front Desk, Laundry, Meeting/Banquet Facilities, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 17 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
All older children or adults are charged USD 20 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 124 reviews
Value for money
Show reviews from:
Located off Interstate 65, this hotel is adjacent to Louisville International Airport. It features a daily breakfast, business center and free Wi-Fi. All guest rooms include a cable TV.
Score from 56 reviews Review score
Off Interstate 64 and within 13 miles of the Louisville city centre and Churchill Downs, the Hawthorn Suites - Louisville Jeffersontown features a complimentary hot breakfast and fitness centre.
Score from 32 reviews Very good
The Quality Inn & Suites hotel is located in Louisville only six miles from the University of Louisville, Sullivan University and Spalding University.
Score from 117 reviews Review score
A 3-minute walk from Kentucky International Convention Center, this hotel features an indoor pool and tennis courts. It has an on-site restaurant. All spacious rooms offer city views.
Score from 172 reviews Excellent
Got a good nights sleep
Booked a smokeing room put me in a non smoking and didn't tell me they didn't have any available till after I was already in my room..that was second strike first strike stayed there a year earlier when they was remodeling and they put me in a room with bed bugs...
The building its self has very little up keep. The landscaping, well there was no landscaping just weeds and trash all around the building. The curtains hanging in the windows of everyroom were stained and falling down. The rooms were bery outdated and very unkept to the point non of us wanted to sleep in the beds.The girl that checked us in had a tramp stamp that was showing the whole time. So we checked out within 15 to 20 min. after arriving and then was told it would take 3 to 5 business days to refund almost $300 of our money. So needless to say our weekend in town was shortened because of our money being tied up all weekend. Our bank said they release the money immediately after a business does. So not so surebwhy it was not released until Monday and that was with me calling about it again. So don't stay there very very unprofessional workers and ver very very nasty building.
Beds were comfortable.
The room had a bit of a smell. The wifi did not work at all, and the television was fuzzy.
No hot water, phone, wifi, cable, t.v. Bed spread was stained from what looked like a leak from ceiling
THE ONLY THING I LIKED WAS LEAVING...IT WAS THAT BAD
I DIDNT LIKE ANYTHING ABOUT IT. NOTHING WAS RIGHT AND THE STAFF DIDNT CARE
That the front desk was kind enough to advise me that there was no internet or cable tv, so i could cancel my reservation at this delapidated condemnable hotel
Place is filthy and falling apart
It was reasonable and a good location
I had to switch rooms 4 times. WiFi did not work. TV did not work. Yes they have a pool table but it was broken. All rooms smelled like smoke. The roof leaked throughout the hotel. With all of these problems a manager was not found until the next day.
The balcony view
The quality of the hotel could of been better
The hotel was not what it looked like online. It was very dirty & unorganized. It was a waste of money. The toilet ran all night long
Free to do whatever you want in the facility. Very little staff. Kinda dangerous and scary.
Switched rooms 3 times until we finally found a room that didnt have someone in it or wasn't destroyed.
I was able to shuttle to airport in the wake of the snow storm
TV didn't work light fixture leaked yellow water on top of the bathroom vanity
Extremely run down lobby was raining inside. Staff was rude. Room was disgusting dirty. Outside security door did not lock. Fire doors proper open inside. Worst hotel ever.
We go here because they have a indoor pool and after we check in they tell us the pool is Closed. at breakfast the bagel was molded!
distance to airport.
cold lobby, roof leaked, short staff, having to get our room towels, room not cleaned.
The facility is very old, not clean and poorly maintained
Room took 2 hours to warm up. No coffee or anything. TV was messed up and I was told serviceman was coming. He never showed up. No heat in lobby. Really Carpet was terrible bathroom shower would not drain. You were in ankle deep water at end of shower. Snow in the indoor overpass. I will not be back and I have spread the word to my co-workers to stay clear.
Ice machines and vending on all tthe floors
Bed had a 10" dip in the middle, had to ask for supplies for room, ex: hand towels, kleenx, ice bucket, wash cloths. TV channels sucked, no refridge in room, no micro in room. Foot print on the toilet seat, finger prints on back of door, crud in the corners of bathroom. It was very unclean.
Location to convention center was good.
Everything else about this facility was awful especially for the price
I liked how it was close to freedom hall
The staff was rude especially at night.
I liked nothing.
I hate everything about this place.
I will sleep in my car next time.
only 3 TV channels No WIFI come on man!!!
The pool was thw cleanest oart of hotel.
In sitting area by pool ceilings were leaking. Tables were nasty and pieces of food on chairs. Door knob on bathroom door falling off. Tv didn't work. Phone in room didn't work. Our keys wouldn't work. No heat in halls or by pool area. Continental Breakfast stale donuts. Staff isn't friendly and didn't even ask how are stay was. Also after checking in we found out someone had been murdered that morning in back parking lot. Fire alarm in room was hanging off the wall. The place needs lots of work and cleaning. Our socks were black from walking in room. Never will we go here again
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