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Score from 2294 reviews Good 7.4/10

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Most recent booking for this hotel was yesterday at 20:15

Score from 848 reviews Good 7.6/10

Newest reviews for Fitzgerald Hotel Union Square

  • David
      United Kingdom
    September 14, 2014

    Nothing

    So not stay here. Our room was vile

    2.5

  • Tonya
      United States of America
    September 14, 2014

    Bed was comfortable

    Not updated

    6.3

  • Helen
      Canada
    September 14, 2014

    The breakfast

    Shampoos were less

    7.9

  • Veena
      United States of America
    September 14, 2014

    The location to union square was the best thing going for this hotel. The bed was okay.

    The room was way too cramped. No air conditioner, so we had to open the windows. The curtains couldn't be adjusted. The place was way too noisy to sleep.

    5.4

  • Bill
      Canada
    September 13, 2014

    Location

    It just felt germy

    4.2

  • Anonymous
      United States of America
    September 7, 2014

    Close to city

    Lack of parking, uneducated staff.

    5.8

  • Anonymous
      United Kingdom
    September 6, 2014

    Staff were very friendly and helpful. The decor was good. The hotel is near some good restaurants bars and diners and great location for wandering around or catching trams and trolley buses. Breakfast was not elaborate but was totally adequate.

    10

  • Michael
      Ireland
    September 4, 2014

    Location

    Noise

    5.4

  • Anne
      Ireland
    September 2, 2014

    Location.

    It's dated

    6.3

  • Jkevin
      United States of America
    September 2, 2014

    Authentic Victorian style.

    Small room and very soft bed

    5.8

  • Ian
      United States of America
    August 28, 2014

    This was exactly what I was looking for. Someplace that I could crash at the end of the day. Small room with a few amenities. It's definitely older, but for the most part clean. Key card on the exterior door was nice so I knew I could get in at any hour. (The latest I got in was 10ish and there was always someone at the front desk. I found the morning staff to be much more helpful than the guy who works the desk in the evening.

    The elevator was broken on my last day, which wasn't a huge deal for me, but I could see it being a burden if you had a lot of luggage and were checking into the 5th floor. The plumbing of other rooms was particularly loud in my room, but it wasn't a really big deal.

    7.1

  • Jannie
      South Africa
    August 22, 2014

    Complimentary Continental breakfast

    Lack of enthusiasm by some of the younger male staff

    6.7

  • Leslie
      United States of America
    August 19, 2014

    It is very much a San Francisco experience. The building is quirky, as are the rooms. The staff were pleasant.It's a good location near Union Square (and it was close to the Hilton where my conference was taking place). It would have been a strong fit if I were visiting SF for pleasure.

    My room was small and there was no place to sit and be on the lap top. It was comfortable, but fairly expensive for what it was. They have an old closet elevator that was hard to navigate with luggage.

    7.5

  • Laureen
      United States of America
    August 18, 2014

    I like small hotels. The location was great - 2 blocks from Union Square and not too far from the Bart train. The staff was helpful - as a woman with a disability, I am not always sure of the attitudes toward me, but everyone seemed okay. I did appreciate having a refrigerator in the room.

    The price I paid seemed very high (and bothered me the most) for a very small room with basic amenities. I had trouble opening the plastic wrap on the small soap. There is no cooling system (a small fan would be nice) and the bath tub floor needs a bit more stability. Too expensive for some difficult maneuvers.

    6.7

  • Anonymous
      United States of America
    August 18, 2014

    public parking available nearby at good rate. Location of hotel in downtown SF. Rooms nice and very clean, but small.

    Small rooms, narrow stairs, and tiny elevator. Obviously an older building accounts for those features, but could be hard on some .

    7.1

  • Anonymous
      United Kingdom
    August 13, 2014

    Relatively close to Union Square

    Noisy room at 7am Poor breakfast Felt more like a hostel than a hotel

    5

  • Janine
      Australia
    August 12, 2014

    First room was not good we complained after the toilet overflowed and were given a good room. Staff ranged from great to unconcerned. Breakfast was included and quite generous continental

    Noise first room felt dirty

    4.6

  • Dawn
      United States of America
    August 12, 2014

    Noisy, the rooms are super small and my wall had boogers on them by the bed. I didn't get enough towels, even after I went down the first day and told them. And I never saw a wash cloth. Don't be fooled when they say breakfast, is just toast and fruit, and horrible coffee. For a few extra dollars stay somewhere else.

    Pillows where like jail pillows si flat,I used nothing one night. Felt springs in my back most of the night.

    3.8

  • Sandra
      United States of America
    August 9, 2014

    The location

    Everything else

    4

  • Louis
      United States of America
    August 7, 2014

    Friendly staff, great location

    Aggressive homeless

    7.9

  • Chrysoula
      Netherlands
    August 6, 2014

    Very good location Breakfast was included, although very basic.

    Towels were worn Room not sufficiently clean and aerated Small room (although it was already clear to us from the description - "petite")

    5

  • Larry
      United States of America
    August 5, 2014

    Location

    This Hotel is basically just a Flop House with lipstick. Location is great. However rooms are so tiny you can't even move. There is no room for a chair or to open up your luggage. Additionaly there is NO air conditioning. I never thought to ask in 2014 if the Hotel had air!. Can you imagine being in a little box in July with NO air? Not only that the window didn't have a screen, and it was on the alley so we could not open our window. The mattresses were just horrible. They had to be 50 years old. Pretty sure the hotel bought them used from a flop house that was upgrading. The staff at the hotel is just surly and unwilling to help. They probably get so may complaints from guests who have been tricked into staying here. We tried to check in early and when we couldn't we asked to store our bags until check in, so we could go park our car. You would have thought we were asking to stay free for month. Why didn't we leave? San Francisco in July on the weekend. Not a lot of options.

    3.8

  • Anonymous
      United Kingdom
    August 4, 2014

    Location Staff hospitality Breakfast

    Size of room was uncomfortably small Our room was extremely hot at all times of day The fan in the room did not work and there was no chance of a breeze due to the situation of the room in the building

    6.7

  • Aleksandar
      Bulgaria
    August 3, 2014

    The room was very dirty and small. Bedsheets were not changed.It is very noisy .The walls are very thin and you can speak without any problems with you neighbours. The fan in bathroom is working as a diesel engine and you can easy hear the fan s from two floors above.They did not look like they washed. There was a woman bikini tight on the bed. We checked out 1 day earlier.We have been in USA for 22 nights and this hotel was the worst and the most expensive hotel during our stay.

    2.9

  • Lars
      Denmark
    August 3, 2014

    Don't go for the "breakfast"

    5

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