Flatotel  

Bra läge

Fönstret gick inte att stänga. Kallt och dragit I rummet. Frukosten ( dålig- ingenting varmt inte ens rostat bröd) ingick, men ändå presenterades en nota där man skulle skriva in dricks ( ingen servering). För dyrt

Mycket trevlig personal och bra service. Blev positivt överraskad över det stora hotellrummet då jag bokat det billigaste alternativet och fick ett så stort rum med en sån fin utsikt.

Väldigt tråkig frukost med få alternativ. Förstår inte heller varför de ska dricks när det inte är värt att betala för.

Läget var super! Bara 10 minuter till Central Park och Times Square. Relativt lugn gata.

Personalen var under all kritik! Hissarna var katastof... tog säkert 10 minuter vissa gånger innan hissen kom.

Vi bodde i lägenhet med två sovrum, två badrum, vardagsrum och kök. Stort och rymligt, visserligen lite slitet men utmärkt då vi var tillsammans med två äldre barn och med olika sovtider.

The location is the only thing likeable

1) There are bed bugs in the bed. My friends and I were itchy during our entire stay 2) There is no pay per view option on TV 3) The housekeeping apparently does not clean the room even if u leave the "please clean my room" signage 4) The shower head sprays water everywhere and is extremely uncomfortable without adjusting options 5) The water is hot in both hot and cold options. It burned our faces. I called the hotel staff twice on 2 separate days, a plumber was sent up the room and just told us to have the water running for a long time for the water to cool down. This is abnormal 6) There is no AC in elevator nor hallways, its so claustrophobic on the floors. If i could rate this hotel i would give it a 0

location,we had a flate which was big.

the room istoo darkin the morning

I thought the location was absolutely brilliant. Extremely close to the sights and metro stops to access all parts of the city.

Very friendly staff, great location, amazing room for the price

I requested a trundle bed at check-in but didn't get one until I called again the next day. Also, booked a 2-bedroom but only got a 1-bedroom.

Location, space, value

I thought the room was very good at the hotel a good size and the room was always cleaned to a very good standard the only thing letting the standard of the room down was the tv it was very outdated. Most of the people in the hotel seemed very kind and helpful.

For the price of the hotel I do not think paying for the wi fi is acceptable, I think this should be free for all guest and $15 for 24 hours is terrible. It was a shame that the television in the room was so old and had a poor picture on most channels i felt it really let the standard of the room down.

From the moment we arrived in nyc, we were happy to catch a cab locally to the hotel (we rode subway to get uptown - Manhattan). We were greeted with a smile and very helpful service! We were in town for New Year's Eve to see the ball drop in Times Square. Obviously, it was going to be crowded, but the staff was helpful in letting us know what to do and what to avoid. The hotel was chic and stylish. The room was comfy and the heater worked (very important for East Coast winters)... And the hot water was soo pleasant after being out in the cold all day! I loved that each time we left, Times Square was just around the corner and that there wasn't much traffic in front of the entrance of the hotel (people walking). We had a ny Times paper delivered each morning. Checkout is at 11 am, but we still had the whole day to sightsee and the staff let us leave our luggage until we were ready to leave town, which was close to 5 pm (that was nice!!). I would defnitely recommend this place to family and friends! :)

The one thing I did not like about the hotel was the continental breakfast. It just didn't taste good and seems stale.

The location was excellent for nyc and especially ate Square

The rooms need updating. And he sofa bed in my room needed throwing in the trash. The bathrooms needed cleaning and updating especially the poor shower.