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Flatotel
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360
条评语
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住客评语
评语是按照语言和日期顺序排列的，每页最多显示的评语数量为 25 条评语
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Xiaogang
独行客
上海,
中国
2009 十月 4
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清扫及时 设施陈旧，隔音不好， |
5.5 |
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James
携带年纪较大的儿童的家庭
Londonderry,
英国
2009 十二月 16
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Bath did not work properly, hair dryer in the bathroom did not work. The bed settee in the living area was uncomfortable. |
6.5 |
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Marta
团体
Sao Paulo,
巴西
2009 十二月 15
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The heaters were not working properly. In the morning of Dec 9, there was no hot water in some rooms. |
4 |
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Diana
与朋友同游
San jose,
美国
2009 十二月 15
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close to Time Square The service. One of the bell boy, the attitude is pretty bad and rude. He broke one of my friend's Y-3 luggage. I understand NYC is a pretty stressed city but at least he could smile and say sorry. The hotel needs to train their staffs well, maybe have a morning conference or gatherings with their staffs to boost their moral. Be more polite or more positive. We all sometimes can have a bad day, but since you are in the service line, you should always stay polite. |
6 |
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John
携带年纪较大的儿童的家庭
kimarnock,
英国
2009 十二月 12
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Location was good, staff in reception were helpful, peaceful in room didn't hear any other guests. A bit on the expensive side based on the condition of the rooms. We had one of the suites which could have done with a bit of a makeover ! a bit tired looking. Booked the room on the internet for 3 persons my wife, 14 year old daughter and myself, lucky I phoned to enquire what type of sleeping arrangements there was for my daughter ! a couch ! On the plus side they did change my room to include a bed settee, but when I arrived I had to ask for bedding !! room was cold could not adjust the air conditioning, blowing cold air constantly. User guide for equipment in suite would be helpful to guests (air con, cooker, etc) Tv picture in living room not very good. |
6.5 |
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Maliha
独行客
Dhaka,
孟加拉国
2009 十二月 12
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The room was good but the lobby gives a bad first impression. It really needs to work at it. Once again, the lobby. The staff some were competent and others weren't. They mixed up on the tariff rates. |
6.5 |
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匿名
独行客
美国
2009 十二月 9
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Excellent location in midtown Manhattan close to Rockefeller Center and Times Square. Also close to a subway station just a few blocks away with access to AirTrain and JFK airport. |
8.5 |
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Myriam
成熟的情侣
Coral Gables,
美国
2009 十二月 3
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location perfec, the only thing that i did not like was the decoration at the elevator lobby. |
9.5 |
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Claudia
与朋友同游
montreal,
加拿大
2009 十二月 3
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comfortable bed, great location bath could be bigger |
9 |
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Graham
年轻的夫妇
Sixmilebridge, County Clare,,
爱尔兰
2009 十二月 2
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Hotel staff at front desk were polite and helpful.I had a pleasant stay. The rooms were a bit bare, but that's not really a complaint. |
7.5 |
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匿名
独行客
比利时
2009 十一月 25
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Location. Clean modern spacious room and bathroom for a city hotel. Courteous bell svc staff. Very ordinary borderline disappointing food - I ordered 1 breakfast (omelette) and 1 dinner (soup and salad). Recommend eating out. Reception area/hotel entrance dark not very inviting. |
8 |
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匿名
年轻的夫妇
以色列
2009 十一月 25
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the location is good . and theway the lobby isso small you do not have to run to lots of people. the facilities are poor . slow and problematic elevators. concierge not available . |
5 |
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匿名
独行客
美国
2009 十一月 22
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Upgrade that i recieved |
7.5 |
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Joseph
年轻的夫妇
Dublin,
爱尔兰
2009 十一月 20
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The location of the hotel was excellent and the room was big and the bed was very comfortable. Front desk could be more welcoming , not very chatty or over friendly. |
6 |
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Arnold
年轻的夫妇
Silver Spring,
美国
2009 十一月 20
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Room size was excellent, and the bathroom was large as well. The bathroom is separated from the sleeping area, which is nice. |
10 |
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John
团体
Sault Ste. Marie,
加拿大
2009 十一月 19
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convenience Our tub overflowed with raw sewage. The maintenance man came to unplug it but left chuncks of human waste in the tub. No one came to dissinfect the tub until the next day. Totally disgusting!! I complained to the Concierge but all he said the next day was "would you like a new room? it was too late for that!!! He was extremely rude and too busy to talk because he was engaged in a conversation with another employee? I've already written two complaints but have heard notheing back from this site or directly writing to the hotel, so I find this exercise useless. I deserve compensation for this disgusting ordeal. If anyone even reads this? |
5.5 |
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Pierre
年轻的夫妇
Merendree,
比利时
2009 十一月 19
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The location was excellent. Between central park and times square. However the room was not quite what we expected by watching the foto's. Rooms were not soundproof, everything that happened on the hallway was loud and clear in the room. Every door that slammed closed was really annoing during the night. Lobby was dark and hadn't been However the room was not quite what we expected by watching the foto's. Rooms were not soundproof, everything that happened on the hallway was loud and clear in the room. Every door that slammed closed was really annoing during the night. Lobby was dark and hadn't been renovated by ages... Bathrooms are old and dirty. Also the door personnel was rude! Most of the time no one opened the door for us, and when we left the only thing he did was putting our bags in the taxi. We payed 5 dollars tip, and were thanked by a (what? is this it? kinda attitude). We will never go back to this hotel. |
4 |
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Howard
成熟的情侣
Rosemont,
美国
2009 十一月 18
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The hotel was conveniently located in the Times Square area. The hotel was a good value. Although a little spartan in decor, the room was very clean, a good size, and the bed was comfortable. Hotel personnel were friendly and helpful. Nice view from the fitness center. The heater in the room made too much noise. The elevators were slow. |
8.5 |
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Shawn
年轻的夫妇
fareham,
英国
2009 十一月 15
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My mum and dad had contacted the Chef Concierge Gregory prior to our stay who they found to be extremely helpful and even upgraded our room when discovering that this was my last trip with my girlfriend before a 6 month deployment with the Navy which made our trip even more special! Overall the staff were very friendly and our room was always left spotless by the maids on return from a busy day sight seeing. Our room also had excellent views and we were pleased to find Times Square and the 5th Avenue shops were only a short stroll away. |
10 |
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Anne
与朋友同游
San Francisco,
美国
2009 十一月 13
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It's a good Manhattan hotel. Everything worked well, the staff were very friendly and helpful, and the bed was wonderful. Room service, while promoted at check-in, doesn't really work. No light in or around the closet made it hard to use. |
9 |
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匿名
独行客
英国
2009 十一月 13
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The size of the room and bathroom were were much larger than expected and the facilities were great. Late check out was great due to late flight and considering central locality it was not noisy in the room. |
8.5 |
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Shai
年轻的夫妇
Etz Efraim,
以色列
2009 十一月 12
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Location, Location, Clean, nice staff |
8.5 |
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Kandace
年轻的夫妇
Newport Beach,
美国
2009 十一月 12
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The location was great! Walking distance of great things. In the heart if the city. |
9.5 |
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Gilbert
年轻的夫妇
napa,
美国
2009 十一月 11
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I would stay at flatotel hotel again ......that say's it all ! the bath /shower area has small tile not a smart disign idea ...but the hotel needs to invest in tile cleaner/elbow grese in order to keep the intended look desgner was going for looks shabby |
7.5 |
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Grace
年轻的夫妇
Burnaby,
加拿大
2009 十一月 4
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Convenience to the theatre district and subway. The shower/tub glass cover only extended to the tub half-way, water was splattered everytime you took a shower. |
6.5 |
住客评语反映的是 Booking.com的客人在酒店住宿后对该酒店的个人意见和看法。这些意见和看法并不一定代表 Booking.com 的观点。
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