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4560 Hilton Corporate Drive, Columbus, OH 43232, United States of America – Show map
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85 verified reviews
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Fort Rapids Indoor Waterpark Resort's staff speaks: English
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Food & Drink
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Vending Machine (snacks), Airport Shuttle (free), 24-Hour Front Desk, ATM on site, Laundry, Business Center
Facilities for Disabled Guests, Elevator
From 3:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 4 years stays free of charge when using existing beds.
Cribs are not available.
Extra beds are not available.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Based on 85 reviews
Value for money
Show reviews from:
This hotel is 8 miles from the Ohio State University. The hotel offers free Wi-Fi and a continental breakfast. The Hawthorn Suites Hotel North features a heated outdoor pool.
Score from 388 reviews Review score
This Ohio hotel offers both indoor and outdoor swimming pools and a hot tub. Free Wi-Fi and an on-site restaurant are also featured. Columbus city center is a 15 minute drive away.
Score from 288 reviews Review score
Close to Port Columbus International Airport, this Columbus hotel offers free Wi-Fi and rooms with a microwave and refrigerator. Ohio Dominican University is a 10-minute drive away.
Score from 109 reviews Review score
Featuring rooms with kitchenette, the Value Place Columbus I-270 North is located in Columbus. WiFi access is available. Ohio State University is 11 km from the hotel.
Score from 5 reviews Good
When I booked the room I requested to be on the lower level due to a phobia of heights. They said they had rooms available on the lower levels throughout the building. When we checked in, our room was on the 11th floor! We asked to be move but told us they were completely booked! They said they has free wifi but the internet did not work throughout the building. Staff said this is always a problem. Waterpark- staff was just plain rude. The water was freezing. After being there a hour my childrens lips were purple from it being so cold they didn't want to stay. Overall it was a disappointing stay.
My kids and I had a great time. We are already talking about our next trip
Staff was unfriendly.
No Wifi Rude Staff
The restaurants and the water park.
outed facility, the bar closed at 8pm, buffet overpriced and not good. Found a bug crawling on the wall. The blanket was dirty on one of the beds. This place is very over priced. I would not stay here for the full price.
The water park was fun And the workers do a good job of paying attention to safety.
Staff did not know what time things opened. Need more help in restaurant area. Fridge in room would not close, hair dryer did not work.
easy to find. Food was good. Water park was medium size. Decor was cute
By far the dirtiest place I have ever stayed. Prices were terrible. Service was terrible. Slides and lazy river were closed. Waste of money
I liked nothing about our stay.
Wifi doesn't work. Water is cold. Hallways are freezing. Smells very musky. Rooms seem rundown and out dated.
The dinner buffet was the only descent part.
Unknowledgable staff no one knows what's going on,nor do they know why the Water Park/Arcade prices are diffrent 6 ft. away from them, gift shop vs. front desk. If you order food don't plan on eating it in the lobby area you will be chased back to your room to eat because they don't want guest ordering food since the hotel provides Food. Really first time I every heard of this nonsense. Employees were yelling at one another in front of customers. You can tell this Hotel was completley understaffed or it was everyone's first day there. Didn't see anyone cleaning the hotel the same dirt was still on the ground in the hallway 2 days later. They say they are a Green Hotel, however the water ran continiously in our shower because it was broken and no one fixed it after it being reported. Shower Bar broken and taped back together. Numerous Fraudlent charges were posted to my account because the staff does not check ID for purchases they just take the word of people that they are staying in this hotel. (WaterPark is open to the Public) So you can charge whatever you want to any Room Number. GLAD I always review my BILL before Leaving. Here is the kicker if the fraudlent activity wasn't bad enough. The Hotel lost power!! yes no back up generators at this place I guess. The elevators never worked Nothing like carrying your luggage from the 8th floor down. and of course there was no one to help because they don't know what to do if this happens REALLY? If you have ever visited a GREAT WOLF LODGE and expect the same type of hospitality, do yourself the favor and DO NOT STAY at this place. Please Please Please someone from your so called management call GREAT WOLF LODGE for TRAINING because this HOTEL needs a Complete do over! Worst HOTEL/Waterpark have ever been to!
The Lobby had a nice set up with a Brick front Fire Place. They had a nice Activity list for younger children.
I have been to five indoor waterparks and this one does not compare to the other four. When I arrived they told me my room did not cover waterpark admission. I have never heard such a thing. At first she was going to charge me an extra $35/person for waterpark admission and then she gave me a better rate. The worst thing about the place was how much chlorine was in the air. We were having coughing fits all evening and had to leave the park a number of times to let our lungs settle down. The morning wasn't as bad. Again, I've been to five parks and never experienced that poor air quality. Also, our room was not ready when we arrived, and the power went out the following morning, shutting down some of the slides and preventing us from going back to our room.
Despite my strong complaints we did still have fun. We won't return to this waterpark, but it was not a total flop. We enjoyed the slides that were there, and the room was comfortable, though two of my kids got bites of some kind on their foot.
There were no towels the whole 4 hours we were in the water park area. Waited at the bar for 35 min and no one even said anthing to help. Even asked a manager what you had to do to get a drink. No one still ever came over. Kids running up and down the halls knocking on doors yelling.
We enjoyed the pool area and the Buffett.
Booking.com. The hotel had no record of my reservation thanks to booking. So I had no room reserved. The hotel fixed it though. No thanks to booking.
They were under staffed. I had made reservations for two queen beds months in advance but when we got there they told us they didn't have any and our reservation was for a king when I showed the print out confirmation they had no answer. They were over booked so we had to deal with the king.. which ended up being a queen.
I liked the theme of the hotel.
I was not happy with the fact that booking.Com never sent my reservation to the hotel. Luckily I had the confirmation email.
They were able to find us two rooms anyway.
Poor customer servive..no WiFi waited over an hour to get our water park passes because they didn't know how to use register..never any clean towels after getting out of cold water because boiler was not working
The kids had fun that's all
It was dirty the staff was slow and not knowledgeable about the jobs they were doing The heat in our room did not work and after calling the front desk it still did not get fixed the rooms are small we have 2 small children and a room that sleeps 4 it we were all adults it would have been unbearably the elevators were not all working the water at the water park was very cold the luggage carts all of them had flat wheels made it hard to move your things and so many other things but don't stay there you will be disappointed
had to pay extra for passes which was not included in the online price but if I had booked the room there they would have been included
the grandkids had a great time
The smells in the hallways stink and very cold hallways for it to be a w
I like that they had a lot of things to do with kids
Was to cold inside water park and also water was very cold
Rooms was nice and confortable
Customer service bad all the way around
Cold water at waterpark!
Everything else... Registration took over an hour. Then we were sent to the wrong room. The next day our keys didn't work. No wifi the entire time. Housekeeping did not come until 7pm and then when we pulled down the sheets there was a dead ant!!! Very few employees including managment were friendly. Worst vacation ever!!!
We enjoyed the Koo Dining area.
Hotel was run down looking, they had an issue with a little boy stuck on an elevator for over a half hour and couldn't get him out. It was somewhat expensive considering.
Water park, front entrance, staff
It was really dirty, Wi-fi didn't work No hot water Bathroom floor dirty We had to hit and push the door open with our shoulder. Tough to open, unsafe
Bed was comfortable
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