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Score from 30 reviews Good 7.4/10

Newest reviews for Four Points by Sheraton Chicago O'Hare

  • Faye
      Cayman Islands
    August 28, 2014

    Food was good as was service

    The place really needs to be renovated, and apparently they are going to do that. Our bathroom was not good - no soap! Also the little sink was just a sink on plywood.

    6.3

  • David
      Bahrain
    August 27, 2014

    Food and Bar

    7.9

  • Tri
      United States of America
    August 26, 2014

    Customer service

    Need improvements on picking up trash in the public area, hall ways and elevator entrances.

    5.4

  • Paula
      Panama
    August 20, 2014

    The beds were comfortable, the breakfast was good. The staff in the restaurant and bell boys were all friendly. Good location.

    The front desk staff weren't very friendly made you feel you were bothering them. No Wifi in the room which when I booked it said free wifi but the free wifi is in the lobby.

    7.5

  • Anonymous
      United States of America
    August 12, 2014

    close proximity to my destination. I felt safe there even though it was a very busy place

    nothing

    7.5

  • Kavir
      United States of America
    August 8, 2014

    Love that the pools open late rooms and beds are comfy

    The pool needs a cleaning really bad. they should hire a pool guy. It was dirty the sunas didn't work. I called for towels and no one ever came I waited 1 hour. Jacuzzi tub some one put soap in it so it had bubbles ever where.

    6.3

  • Anonymous
      United States of America
    August 7, 2014

    The shuttle from O'hare never showed up and I took a cab. The shuttle in the morning to O'hare broke down on the way and we had to be transferred to a different one

    6.3

  • Ana
      Brazil
    August 1, 2014

    Not a Sheraton level hotel

    3.8

  • Richard
      United States of America
    July 29, 2014

    The staff including the restaurant people were really good

    The hotel is in the middle of know where and the property is old and unkept.

    5.8

  • Nicholas
      United Kingdom
    July 27, 2014

    Close to the airport, 24hr complimentary shuttle, wifi.

    Areas of hotel under maintenance were exposed. The section of the hotel in which we were staying was a little tired and unloved.

    6.3

  • Larry
      United States of America
    July 21, 2014

    Location

    Nothing

    9.6

  • Abigail
      Switzerland
    July 16, 2014

    The toilet had POO I called the cleaness service and the personal told me that it was normal

    4.2

  • Robert
      United States of America
    June 16, 2014

    Location

    8.3

  • Randy
      New Zealand
    June 8, 2014

    free shuttle,staff and size of bed along good food

    very small elevator and big distance to get to room

    7.1

  • Mike
      United States of America
    June 5, 2014

    Close to airport. Shuttle.

    No near restaurants.

    5.4

  • Mary
      United States of America
    May 29, 2014

    Bed and room was very comfortable, very clean. Slept great. Shower was strong, many bath amenities

    Wifi only worked part of the time. Some of the equipment in the fitness center did not work.

    7.5

  • Oluwagbenga
      United Kingdom
    May 8, 2014

    Like everything about four point The staffing and the surroundings ..the bed was fabulously made each time

    likes everything

    9.6

  • Anonymous
      Switzerland
    May 5, 2014

    Location was good

    Breakfast was very poor and dirty chairs

    6.3

  • Sona
      United States of America
    April 28, 2014

    everything apart check-in

    receptionist wasn't able to find my reservation otherwise I gave her the booking number

    7.1

  • Moses
      United States of America
    April 22, 2014

    We came in a semi. We were told prior that the location was semi friendly. We were lied to. I was forced to park illegally. Staff could not accommodate. I was asked who told me that several times. Rather then trying to fix the problem the staff was more concerned about who told me and my wife that. No accommodation was made.

    4.6

  • Haitao
      Hong Kong
    April 14, 2014

    everything is good, friendly staff

    waiting shuttle bus too long time.

    7.9

  • Matthew
      United States of America
    April 12, 2014

    We had forgotten an item in our room and called the hotel as soon as we realized. They were nice enough to check the room immediately and call us back to let us know they found it. They put it in a bag. We were very appreciative!

    The side entrance is a bit dirty and run down. If that was your first impression of the hotel you would be disappointed. Fortunately the lobby is very nice.

    7.9

  • Linda
      United States of America
    April 11, 2014

    I love the shuttle to O'Hare and the fact it runs every 30 minutes. I have used your hotel before for business trips and will use it again. The drivers that I have had are always very friendly and very helpful.

    9.2

  • Steven
      United States of America
    April 6, 2014

    Had to wait on second shuttle for 30 minutes..you should be better prepared for travelors

    7.9

  • David
      United States of America
    April 6, 2014

    Staff and price.

    Hotel location, old facilities.

    5.8

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