Four Points by Sheraton Manhattan Chelsea

hôtel très agréable, bon confort. Chambre au 22ème étage avec vue superbe sur Manhattan tout illuminé le soir et sur les toits et terrasses pleins de neige durant mon séjour de fin d'année. Personnel très agréable et serviable, restaurant mitoyen Las Chicas Locas bonne ambiance, en fin d'après-midi cookies et boissons chaudes offertes et bien appréciées ; hôtel très bien situé à 5-10 mn à pied de Madison Square Garden et Macy's, et environ 20 m à pied de Times Square

Excellent service, très sympathique. On se sentait chez nous. Petit Hôtel avec toutes les commodités. Propre

Hôtel conforme aux prestations annonçées. Très bon emplacement pour visiter New-yorK. Le personnel est très présent et à l'écoute des clients.Le quartier est par ailleurs relativement calme la nuit.

Décor moderne, esthétique et confortable.. au 20ème étage, vue somptueuse sur l'empire state building. bar latino sympa au rez. extrêmement bien situé

assez bruyant si l'on veut ouvrir la fenêtre

The staff was very friendly, seemed sincere and the rooms, while smaller than some, were reasonable for the price and were clean.

The restaurant/bar was open very late and the partying spilled outside late in the night. Even on the 9th floor, I could hear them outside. Aside from that, there was nothing I disliked.

Over all front desk staff and the rooms ,location, were very satisfactory. I would stay again any time I would visit for pleasure or work

Yes the person cleaning my room left my door open Which is 100% unexceptable! I notified front desk and wanted some folow up with some one and still when I left no manager contacted me to this present date. All that was done by your reception was hand out several cards for a cocktail and breakfast but those were bandaids on a severe wound. I am a medical administrator for half the united states and would have expected to hear from management. Since I didn't I was very concerned and disappointed.

I appreciated the really clean linens - none of those horrible sleazy nylon print bedspreads which you know are never washed. The furniture is a bit old but nicely planned. The hotel is located within a few blocks of subways to museum mile and the Lincoln center. Whole foods right around the corner.

Location was ok - close to Empire state, the room was clean if not basic.

The hotel was very basic for the money that we paid (we understood that it was a busy week in NYC) but we did not feel we got value for money. The hotel needs an update - we had to visit reception 5 times because key card stopped working and the wait for the lifts was exceptionally long. staff cool certainly not willing to help accomodate

Well situated hotel. Very comfortable beds, quite design interior . Some technical problems: faulty heating, demagnetized cards and even the battery of the lock was discharged (rapid intervention if pressed). Finally, the music of the restaurant "las chicas locas" thoroughly until midnight! (Stay with a friend) Overall, pretty disappointed because the hotel is quite expensive!

Small room. Some technical problems: faulty heating, demagnetized cards and even the battery of the lock was discharged (rapid intervention if pressed). Finally, the music of the restaurant "las chicas locas" thoroughly until midnight! Overall, pretty disappointed because the hotel is quite expensive!

The location and value was great. I was visiting with my children and appreciated a hotel that offered two double beds. The room is small but very clean.

Lovely boutique hotel, very well presented and with some nice touches. Beds were wonderfully comfortable and the bathroom was nice. The staff were great, very helpful and knowledgeable and nothing was too much trouble. Great baggage storage service too.

The extortionate price! Also the rooms were a little small - and outside of windows were long overdue a clean.

It was in a good location. Close to Penn Station which was handy as we were coming from the long Island rail road. Close to lots of attractions in Manhattan. Had a safe in the room which I always like. The room was clean and comfortable with a good amount of space. The hotel had a cafe which looked nice.

It was very expernsive - we paid $429 and did not have the facilities you would expect when paying that amount. The city was very busy at the time, most hotels were booked out. It would be a great hotel in a good location if you got it for $100 - $200. The staff were as nice as they needed to be though did not offer to help with anything ever - no help with bags, no offer to help get a taxi etc.

Good deal with luxury Parking nearby.