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Show map Four Points by Sheraton - San Francisco Bay Bridge

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Newest reviews for Four Points by Sheraton - San Francisco Bay Bridge

  • Michele
      U.S.A.
    22 August 2014

    The services was great. The price was good

    The hotel room had a bad odor and the carpet was wet by the bathroom

    5.8

  • Anonymous
      Netherlands
    20 August 2014

    vicinity, shopping nearby, staff, swimming pool and hot tub

    elevator was not really reliable. Room was very small (when compared to others rooms we had during our stay in the USA, which were far more reasonably priced)

    5

  • Anonymous
      U.S.A.
    13 August 2014

    Location & cleanliness

    Not enough insulation from the hallway & outside noise. Could hear low conversations in hallway. Train noise is quite a nuisance.

    7.1

  • Eva
      Belgium
    28 July 2014

    A free shuttle to the train which takes you to San F. city centre

    A bit far from San Francisco

    9.6

  • Laura
      United Kingdom
    11 July 2014

    Staff very friendly Rooms well equipped Good location for shops and restaurants Feels safe Gym and pool good

    Wished the cafe in the hotel had longer hours

    9.2

  • Erin
      U.S.A.
    8 July 2014

    We were going to San Francisco for a surgery for my Mom. As such, she had mobility issues. I can't tell you how great it was that your hotel had handicapped parking right next to the elevator for her, and that it was so convenient to get her up and down with the walker. Thank you so much! Your staff was all so helpful, and the room was lovely!

    There was a strange mechanical buzzing in the wall early in the morning, which we weren't really sure about, but everything else was great!

    10

  • Anonymous
      U.S.A.
    8 July 2014

    Danny was nice enough to give us a higher floor so the grandchildren could enjoy having a view of the bay and they really enjoyed that a lot!

    The cafe was not really functioning this last weekend. Not sure why.

    8.8

  • Anonymous
      U.S.A.
    2 July 2014

    I was able to get a room at a reasonable price prior to a day at the races with my significant other staff was friendly room was nice overall service was great

    7.9

  • Anonymous
      U.S.A.
    30 June 2014

    Friendly staff. Nice location.

    A little noisy on the second floor above the main entrance.

    9.2

  • Anonymous
      U.S.A.
    22 June 2014

    The staff and service.

    None

    7.5

  • Anonymous
      U.S.A.
    2 June 2014

    Friendly staff, free bottled water and fruit upon arrival.

    Slightly older facility, a little rundown, but clean. The air conditioner was loud, hard to fall asleep.

    6.7

  • Christine
      U.S.A.
    22 May 2014

    The room I reserved was given away to a hotel manager's friend. I was "upgraded" to a room with 2 double beds instead of the king bedroom I reserved 5 months earlier. The hotel was out of all the breakfast items, including cream cheese. Cinnamon bagel's are not good with grape jelly. Room service was not opened for service although the in room information say's that it is. Had to wake up a 6 year old at 9:45pm to go get something to eat. Really poor service! Signed up for the go green program on my daughters room and never received the credits we were promised. Was told I would hear from the GM to discuss the problems and as of now I have not. Spent over $1500.00 for our rooms at your hotel. If this is the way all Starwood properties are ran I will never stay again.

    5.4

  • Thomas
      U.S.A.
    22 May 2014

    The beds were very comfortable. The pillows were big and fluffy. Everything was clean and smelled that way.

    Nothing

    10

  • Anonymous
      U.S.A.
    18 May 2014

    Staff were super friendly

    10

  • Manuelita
      U.S.A.
    22 April 2014

    Car rental locations were in walking distance and shopping was close by.

    Directions for walking from the train to the hotel would have been MOST helpful.

    7.9

  • Alexy
      United Kingdom
    18 April 2014

    Location great for catching an early train. Decoration was very nice, and modern. When I asked for another room it was fine/ and quick to change. Once I got in my room I didn't need to go out, just relaxed and had a good night sleep!

    After I checked out, I wasn't told about the complimentary coffee. Also for the price a continental breakfast thrown in would have been nice.

    8.3

  • Pamela
      U.S.A.
    18 April 2014

    Location and free parking

    10

  • Anonymous
      U.S.A.
    16 April 2014

    Great location - access to restaurants, short walk to a good shopping/dining/movie area (Bay St Plaza), short distance to UC Berkeley free parking though limited space

    one way streets - made us drive around to get to the entrance. no free breakfast cramped bathroom parking limited

    7.1

  • Anonymous
      U.S.A.
    30 March 2014

    the rooms need updating. yellowed bedding, fridge looked like it was pulled out of a Frat house, complete with food drips and beat up marks all over the outside

    cleanliness, aged bedding and decor, cramped room

    4.2

  • Jenny
      U.S.A.
    5 March 2014

    the staff were super friendly and helpful. The location is super and the room quite comfy.

    No plugs available beside the bed and I hate that the toilet is separate from the sink. Not enough cable channels almost forcing me to spend more money to buy movies.

    7.5

  • Robert
      United Kingdom
    2 March 2014

    Handy place, good parking. Facilities reasonable.

    Very expensive for what it is. Whole place is a bit tired and needs an upgrade.

    7.1

  • David
      U.S.A.
    13 February 2014

    Very comfortable bed; soap/shampoo/conditioner dispenser in shower; free wifi; close to freeway, but far enough away that you don't hear the traffic; free parking.

    Under construction, no cocoa, only one morning and one evening tea (2 of each would have been nice).

    8.8

  • Anthony
      United Kingdom
    24 January 2014

    Beds were very comfortable

    Refurbishment was going during our stay which was not explained to us at any point. This meant a lack of facilities, however Bay Street shops are right around the corner and Black Bear Diner is opposite.

    7.9

  • Marko
      U.S.A.
    20 January 2014

    Free parking. Located close to Berkeley. Free continental breakfast (during construction). Short walk to nearby restaurants.

    Hotel lobby was under fairly major construction. It wasn't obvious from the booking that this was the case.

    7.1

  • Anonymous
      U.S.A.
    15 January 2014

    I didn't like the fact that we were charged (non negotiable) $200 for smoking in the room even though we did not smoke, merely burned incense.

    5.8

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